Background: We have had rental properties for most of my life. Due to unforeseen circumstances we…read morenow reside at some of these rental properties. My father has been key to this endeavor as well as our family unit. We are not strangers to hiring help or contractors but after his strokes, the family dynamic is changing. Our problems started in 2019-2020 when my mother wanted to update the bathroom with a different toilet. During Covid, I was nervous about this project without advice from a plumber. My dad assured me that they had replaced many toilets in the past... (it's true. However this time dad was impaired with vision loss and cognitive issues). I couldn't tell what was wrong exactly but I was one who wanted to watch YT for advice and my parents grew annoyed at the thought. After the install, I knew problems were there when the toilet wasn't maintaining water... I was ignored. "You're not a plumber" was my mothers response every passing year... Eventually, the problems were too big to ignore. The flooring and toilet started to leak. The flooring was moldy, buckling and lifting. I was worried about costs. I was worried about my mom handling this project without my dad being in charge... the plumbing issues and potential leveling issues. Mom got several estimates. Our job requires 2 contractors. A plumber and a carpenter. They work independently from each other. This review is strictly for the carpenter/flooring. Steven has great communication skills and work ethic. At the time of this review he has 5 other stellar reviews and every single one of them has nuggets of truth that could apply to us as well. He pays attention to detail. He communicates effectively and if you are uncertain about an issue he shows up promptly, responds via phone or email in a timely manner and his rates are very reasonable! My review is lengthy so I will avoid making it too long. Bottom line if you need flooring installed by a reliable, trustworthy company in the New Braunfels / Canyon Lake area, consider this one. We were very impressed with the amount of work done in such little time. It was Steven & one assistant. Once they started work, they focused and worked hard. Flooring was removed, replaced, beams, baseboards... This was not a tiny job. They completed it in two days! I do have before, during and after photos but it's on mixed media right now. A misc. note: I initially did not want to get involved in my mother's project. It was a true test to see how this project would evolve. My mother failed miserably in this task. I was only able to feel comfortable enough to intervene because Steven is personable and easy to talk to. I'm a native Houstonian. I've worked in large companies with many different group leaders in my time ~ Steven is the definition of effective TEAM leadership.

I just built a house in Canyon Lake. Serene Flooring/Steven did a fantastic job on my floor. Could…read morenot be happier with the results and the professionalism and attention to detail that Steven gave to the project! One of the very few projects that came in on time and with my budget. Communication was flawless; Steven gave me a plan with dates and stuck to them.. a true gem in a midst of chaos that is working with contractors nowadays. I would use Serene Flooring again in a heartbeat and cannot recommend them enough.

All went well! Did a great job. Very happy with them. I…read morebelieve they went beyond what we expected in doing a great job. Have used them more than once. Appreciate them!

Chris and Oscar cleaned our windows and power washed the garage, patio, driveway and sidewalk…read moreareas. I agree with another reviewer who said the team went above and beyond with we expected. They not only did a fantastic job, but they were punctual, courteous, paid attention to detail, and didn't rush. They deserve more than five stars. We haven't used Elefant before, but we will use them again and refer them to others.

On a Sunday (after 7/4/26) Bladimir came out within 30 minutes of being called. Found the problem…read moreimmediately. Had the part on-hand! Within 20 mins., unit was fixed. Had outside unit double checked also, no problems. They are definately my go to company now. I will tell all my realty/realtor friends.

They came on time and fixed the AC in reasonable time. They charge reasonable prices.read more