It's under new ownership and renamed to Inspira Behavior since 2024. After many years, the new…read moreowner decided to close services for speech and occupational therapies. Will only offer with ABA therapy come October. So sad this new owner doesn't care about the impact he will cause on families and how it will affect the children. There are clients that have been here for 10 years and will now be displaced because they decided to remove Speech and OT. I would call this greedy and irresponsible and careless. Shame on him!

I love this place my son came here for feeding therapy and occupational therapy and his OT…read moretherapist has been such a bblessing to my Son is am beyond thankful too see how much Caleb has learned this pass six month's I honestly could not have got this far with my baby boy by my self I am forever thankful to Laurille she has been so great with guiding my son and helping us so many levels of improvement it has been amazing to watch. Also my son loves his class as well.

I was waitlisted for almost one year to have my child assessed for social skills therapy. He was…read moreassessed and denied. They wanted him to begin with floortime first. Waitlisted for that as well for about 4 months. Took them mom's to return the results of that assessment for floortime. Fast forward we finally start ft. Approved for 30 hours but only receiving 16 a month. Two hour sessions twice a week. The "therapist" assigned had zero experience with kids. He lacked socially and no creativity at all. I couldn't take another session after almost two months so I then requested for a new person. She was a lot better but for some reason she wouldn't use the toys and equipment in my home. These sessions were in home by the way. She would also cancel on a weekly basis with less than a 10 minute notice claiming she was sick. At the rate we were going we weren't going any make progress at all. There were moments where she would try then give up quick. But the fact she was usually a no show was frustrating. We worked with her for 3 months. Probably only getting 6 hours a month since she wouldn't show up and she would arrive late and leave early. My biggest issue is as that they make you sign an attendance policy but wouldn't honor it themselves. I think this place removed all their negative reviews they had earlier because I no longer see them posted. The reason I was working with them is because the regional center was paying for it.

Holding Hands is a great company who provides EXCELLENT services for therapy. My son has been…read morereceiving the services from the therapist Inna workman for 3 yrs now and he has made tremendous progress in his socialization skills. Inna is a caring and dedicated therapist who provides high quality therapy services. She is a great parent trainer as well. It is important that we parents continue to practice with our child what is taught by the therapist. Inna has become part of the family. My son is very comfortable with her. She is fun, engaging, and very productive in her sessions. I would not trade this company for any other. I love the location and services. I HIGHLY recommend this company.

I have worked with Behavior Frontiers as a Behavior Supervisor since May 2023, and it has been an…read moreall around great experience so far. I have received guidance and support that have helped me grow as a clinician and have been given opportunities to provide mentorship to those seeking to advance their career or their education in this field, which has also contributed to my growth as a clinician. I appreciate that Behavior Frontiers offers monthly CEU learning opportunities that are engaging and informative. I have always been highly motivated in school, and I love how this job allows me to continue learning. Additionally, there is a high standard set for Behavior Technicians. New Behavior Technicians are given a strong foundation when they go through our training program. This allows me to further their growth while still being able to provide quality services to my clients. For those Behavior Technicians that are not meeting company standards, there are clear protocols in place that state when it is needed to hold a disciplinary action meeting. This allows me to convey an action plan so that the Behavior Technician can clearly understand what is needed to improve. Overall, Behavior Frontiers has policies in place that allow me to complete my job duties while growing as a clinician, and I can definitely see myself here for many more years.

no contact and no sulations. u get hurt they try to refuse to get u treatment and abandon you to…read moreget home after it's there responsibility too. and you are left with thousands of medical bills.

My son was diagnosed with autism since the age of 2 and is receiving therapy from Heartened…read moreFamilies. I have to say that I am so pleased with the growth that my son has made since he started therapy. At first I was very apprehensive about making the call but when I met the BCBA, I suddenly felt very relieved because she is so kind, knowledgeable, and really wants to help. The therapists are also great and very much invested in my son's progress, and celebrate him when he reaches his milestones. I am so greatful to have crossed path with this ABA team of people who really care and highly recommend Heartened Families. Thank you for all you do for my son and our family.

I worked with Yuvitza from 2017-2021 as an RBT and in my last year in the company she was my…read moresupervisor. She is someone who is always on top of her game, eager to help, eager to teach, and most importantly eager to help the adults, children and the families that we served. I had the chance to observe Yuvitza in meetings and was always very impressed with how well spoken she was. She made you feel comfortable sharing your concerns and helped you feel supported. I would only be able to share great experiences I've had with Yuvitza. Highly recommend her!

Horrible people! Treats everyone different. BCBAs have favorite kiddos. BCBAs and all supervisors…read moreand people in charge seem to have favorite ABA therapists too.

BEWARE. I have never felt so scammed and misled by a company and people who give you the impression…read morethey want to help your child. Being a parent to a child newly diagnosed with severe autism, you're already in a very vulnerable state. ACES was wonderful in the very beginning, showing urgency and the indication they wanted to help. They got us an evaluation quickly and they wanted to start services as soon as possible. One of the first correspondence we got was something along the lines of, great news! Your insurance approved the referral so you're covered. We quickly learned that their staff who was available right away to work with our daughter, was actually a brand new employee. Our first session, we showed up to their Long Beach location and had to park in some sketchy used car lot next-door. I had to walk with my autistic child as well as my baby along the busy street to get to the facility which already made me uncomfortable as it's not the best area. When we got there, the therapist was there who looked like she had just rolled out of bed. The supervisor was there and was meeting this employee for the first time and was explaining how to do certain things, which made me so uneasy. I was also horrified she showed up to her first day to this company looking completely unprofessional. I felt so uncomfortable and I refused to leave my three-year-old alone with her and ended up taking her home. I expressed my concerns and I was assured by our supervisor, Irma, that my concerns were heard and they would find me someone else. They did find another therapist to do in-home therapy with us and she was very kind, although again, very new and inexperienced as well. There were many times the supervisor asked if she could attend the sessions at our home and of course I agreed not thinking anything of it. Often times it felt like she was training the employee right in front of me which I couldn't stand. There's nothing worse than feeling like someone who is supposed to be a professional is not familiar with the case, right in front of you. We were putting our child's health and medical diagnosis in the hands of someone who had little to no experience and that alone was very concerning. There were many times the supervisor, Irma would be in our home and she would casually ask, "would you mind doing some parent training? It's just a few questions". Of course I agreed because I would do whatever I could to help my child and if there was something she could provide me with like more education, why would I not take whatever she could give me. It was always very casual just a few questions that were typically pretty obvious like "the behavior Your child is doing, Do you think that's because of this, that, or this?" It was typically very obvious stuff that I had already known but I wanted to be polite so I entertained the "education". The supervisor maybe came to our home a total of 12 times. Well, you can imagine my surprise when after 6 or so months of services we get a hefty bill in the mail. Describing that every time we had sessions, which at one point was three days a week, we were being charged a co-pay of $30. PER SESSION. That was complete news to us of course and the fact that they waited months to give us a bill was unacceptable. We were clients of regional center and they would have covered any expenses we accrued had we known, but because so much time had passed they were unable to help us. On top of that, and this is where the really disgusting part comes in, every time that supervisor Irma casually asked me if she could provide me with some extra education or "parent training", we got CHARGED. On top of the costs per session, we also got charged $30 every single time the supervisor was here. I believe our bill is $1400 and I absolutely REFUSE pay them a penny when this all could have been avoided. Not only would we have ever agreed to this company had I known we would be paying $30 a session for a mediocre therapist who was brand new and basically still in training, but there's no way we would've ever agreed to paying for a couple of questions ("parent training") that provided little to no information and certainly not worth an additional $30 per time. The Billing representative who has called me said that I am not the first parent to tell her that this has happened as far as hidden fees and miscommunication and to me that shows that there is a serious problem with communication and transparency. They get you in the door and they are completely deceiving and they take advantage of parents who are desperate to help their child. I would never ever recommend this company and would encourage anyone looking into services make sure you ask all of your questions beforehand. Copays and how long the therapist has been employed for starters.

In the short time I've been bringing my son to this program, overall I've seen a definite…read moreimprovement in his behavior and speech. Prior to him attending Helping Hands, he was saying his ABCs and 123s but not correctly. He's been non verbal basically and still can't put a sentence together, but now he started saying mom and dad because of this program. They work with him and use different methods and tactics, and also positive reinforcements, that I honestly need to work on. They communicate with me daily to let me know his progress and how I can also help him at home. I'm very happy with this program and the amazing people who put in the time to help these kids thrive and I'm so glad I found them.

My son going here 2 years already and I see huge difference between then and now very special…read morethank you Angel and Liz they are the best they even help me during haircut to my son which is hardest thing to do I so happy that I found this place and happy with every day new things that doing or telling my son I definitely recommend to bring your child here if you need help