Horrible people! Treats everyone different. BCBAs have favorite kiddos. BCBAs and all supervisors…read moreand people in charge seem to have favorite ABA therapists too.

BEWARE. I have never felt so scammed and misled by a company and people who give you the impression…read morethey want to help your child. Being a parent to a child newly diagnosed with severe autism, you're already in a very vulnerable state. ACES was wonderful in the very beginning, showing urgency and the indication they wanted to help. They got us an evaluation quickly and they wanted to start services as soon as possible. One of the first correspondence we got was something along the lines of, great news! Your insurance approved the referral so you're covered. We quickly learned that their staff who was available right away to work with our daughter, was actually a brand new employee. Our first session, we showed up to their Long Beach location and had to park in some sketchy used car lot next-door. I had to walk with my autistic child as well as my baby along the busy street to get to the facility which already made me uncomfortable as it's not the best area. When we got there, the therapist was there who looked like she had just rolled out of bed. The supervisor was there and was meeting this employee for the first time and was explaining how to do certain things, which made me so uneasy. I was also horrified she showed up to her first day to this company looking completely unprofessional. I felt so uncomfortable and I refused to leave my three-year-old alone with her and ended up taking her home. I expressed my concerns and I was assured by our supervisor, Irma, that my concerns were heard and they would find me someone else. They did find another therapist to do in-home therapy with us and she was very kind, although again, very new and inexperienced as well. There were many times the supervisor asked if she could attend the sessions at our home and of course I agreed not thinking anything of it. Often times it felt like she was training the employee right in front of me which I couldn't stand. There's nothing worse than feeling like someone who is supposed to be a professional is not familiar with the case, right in front of you. We were putting our child's health and medical diagnosis in the hands of someone who had little to no experience and that alone was very concerning. There were many times the supervisor, Irma would be in our home and she would casually ask, "would you mind doing some parent training? It's just a few questions". Of course I agreed because I would do whatever I could to help my child and if there was something she could provide me with like more education, why would I not take whatever she could give me. It was always very casual just a few questions that were typically pretty obvious like "the behavior Your child is doing, Do you think that's because of this, that, or this?" It was typically very obvious stuff that I had already known but I wanted to be polite so I entertained the "education". The supervisor maybe came to our home a total of 12 times. Well, you can imagine my surprise when after 6 or so months of services we get a hefty bill in the mail. Describing that every time we had sessions, which at one point was three days a week, we were being charged a co-pay of $30. PER SESSION. That was complete news to us of course and the fact that they waited months to give us a bill was unacceptable. We were clients of regional center and they would have covered any expenses we accrued had we known, but because so much time had passed they were unable to help us. On top of that, and this is where the really disgusting part comes in, every time that supervisor Irma casually asked me if she could provide me with some extra education or "parent training", we got CHARGED. On top of the costs per session, we also got charged $30 every single time the supervisor was here. I believe our bill is $1400 and I absolutely REFUSE pay them a penny when this all could have been avoided. Not only would we have ever agreed to this company had I known we would be paying $30 a session for a mediocre therapist who was brand new and basically still in training, but there's no way we would've ever agreed to paying for a couple of questions ("parent training") that provided little to no information and certainly not worth an additional $30 per time. The Billing representative who has called me said that I am not the first parent to tell her that this has happened as far as hidden fees and miscommunication and to me that shows that there is a serious problem with communication and transparency. They get you in the door and they are completely deceiving and they take advantage of parents who are desperate to help their child. I would never ever recommend this company and would encourage anyone looking into services make sure you ask all of your questions beforehand. Copays and how long the therapist has been employed for starters.

I was hired full-time & promised 32-40 hours per week. Instead, I received only two hours of work…read moreper week for over a month. Management was completely unresponsive unless I followed up repeatedly, and the owner misled me during the interview process. They assign clients up to an hour away with no gas reimbursement, and the training alone took over three weeks. There was zero consideration for my location, and communication across the board was poor. If you value your time, energy, or financial stability, look elsewhere. This company overpromises, underdelivers, and treats staff as disposable.

From the owner: Behavior One Autism Solutions enriches the lives of our clients in their communities by…read morefacilitating mastery and independence. We deliver applied behavior analysis (ABA) services in home, community, and academic settings to individuals and families impacted by autism spectrum disorder (ASD) and related developmental disorders with strategies supported and validated by peer-reviewed research.

The entfremdet Team is amazing. I love David, Anno und Violett…read more They Go out of their way to help you.

This is the worst company I have ever dealt with. Telecare received my sister's medical directive…read morefrom the court as she has mental illness & is non-med complaint. The court ordered for Telecare to monitor her meds, get her therapy, counciling, and treatment so that she would stay on her meds. They did nothing and now she's been homeless and living in her car for almost 4 months. I was in touch with someone who was trying to release her, Amber, but she said that she was being transferred to another department that would get her hospitalized. They have done nothing. I speak to the nurse with the LBPD and she's tried reaching out to the company as she can help them but no response. How do I get LA county to pull their license. I am concerned for my sister's life and have gotten no help!!! They're a waste of taxpayer dollars!!

It's under new ownership and renamed to Inspira Behavior since 2024. After many years, the new…read moreowner decided to close services for speech and occupational therapies. Will only offer with ABA therapy come October. So sad this new owner doesn't care about the impact he will cause on families and how it will affect the children. There are clients that have been here for 10 years and will now be displaced because they decided to remove Speech and OT. I would call this greedy and irresponsible and careless. Shame on him!

I love this place my son came here for feeding therapy and occupational therapy and his OT…read moretherapist has been such a bblessing to my Son is am beyond thankful too see how much Caleb has learned this pass six month's I honestly could not have got this far with my baby boy by my self I am forever thankful to Laurille she has been so great with guiding my son and helping us so many levels of improvement it has been amazing to watch. Also my son loves his class as well.

This is a great place if you are looking for therapy…read more They are so kind and have really helped children with their issues. I love this place and no words can describe the amount of help, care, and consideration everyone in this company has given us!! Thank you!!!

I first came across Spectrum Solutions Therapy a few years ago. The ABA services my daughter has…read morebeen receiving have been exceptionally good. I am thankful to have found this company they have helped myself and my daughter navigate this whole journey and provided tools that will last a lifetime!!!! Valerie and her staff are absolutely amazing. My daughter has made such great progress since starting services with spectrum solutions The therapist at spectrum solutions are very hands on and very patient and caring towards all the kids. Couldn't have done it without this company. Valerie has a heart of gold and has made such a tremendous impact in our lives. Spectrum solution therapy is hands down the best ABA therapy service out there.

friendly staff! it seems like the bts actually care about their clients despite some flaws of…read morerescheduling but my cousins have improved greatly because of them!

This organization appears to prioritize financial interests over the well-being of the children…read morethey serve. As a parent, your concerns will not be taken seriously and that staff were unwilling to consider perspectives outside their own. I personally witnessed a behavior technician physically grab a client, which I found concerning. I also observed behavior technicians sitting near clients with little to no interaction or engagement. Additionally, supervisors often acted as though they knew what was best without adequately considering individual circumstances or parental input.