When we decided to sell our home on South Padre Island, Ryan McDaniel seemed like the perfect…read morechoice in realtors as he is very familiar with the island and our building in particular. I've worked with a few realtors over the years, but Ryan tops the list in terms of diligence, responsiveness, and putting in the hard work needed to sell a home at a good and fair price. He facilitated the entire process so smoothly, interacting with the buyer's realtor and entire team working on this sale with a high level of professionalism and competence. We really couldn't have asked for a better realtor to help us sell our place. If you are looking for a realtor who is an expert in the process and the region, and who is going to be able to pay attention to the details and help resolve any challenges that come up, look no further. Thank you, Ryan!

Last fall while I was in WI, I bought 2 properties on South Padre Island, sight unseen, from Ryan…read moreMcDaniel, he made me feel that at ease and worked that hard, even though I had never worked with him before or even met him. I have been in real estate 41 years and he is the best I have worked with, bar none. Honest, diligent, knowledgeable, hard-working, and thorough. I trusted him 100%, which is something hard to find these days. He handled 100% of the transaction, even closing for me. I could not recommend him any more highly.

As a first Time home buyer JJ Villarreal made my wife's and I experience smooth and easy. He was…read morevery interactive with us, always followed up with us day in and day out and made sure we were comfortable with our choice of home. If you're looking for a realtor that goes above and beyond to make your home buying experience as smooth as mine, please don't hesitate and get with JJ Villarreal.

Let us tell you about our experience with Lily Cantu our agent from Big Realty McAllen Texas…read more Lily Cantu was instrumental in getting us what we were looking for in a town home. If you looking for a realtor, I strongly suggest you contact Lily Cantu. She really enjoys helping her customers. Lily loves her profession and it shows. Thanks Lily Tony and Gracie Saucedo

I'm not going to speak about anyone in particular, in case it's just a one-off and that BIG Realty…read moreneeds to define policies so that each realtor is representing their company consistently. I've never had such horrible service with any realty company or realtor that I've worked with when renting short-term before. We needed help finding a place for a short-term lease (6 months) for rent. We gave BIG Realty (McAllen) 3 months of advance notice (11/19 to 1/15), and the realtor still was unable to find a property (perhaps due to the holidays?). A solution to an issue was only pointed out to us by the realtor only a few days prior to the deadline. During these 3 months, we were only subscribed to a mailing list w/ no updates/calls or anything on what was going on with our choices. Each person works differently, so I assumed that the realtor was doing their best and wasn't the kind of person to update on progress. Anyways, by the time we had reached our deadline, we still didn't have a property. Fortunately due to laws in ATX, it turns out we had to give 60 days notice instead of 30 which resulted in pushing our move-in date 30 days later which gave the realtor more time. However, during this period the realtor still wasn't able to find a property until less than a week prior. As this was around the time when our lease was up, we didn't even get a choice at choosing a property and were forced into whatever property the realtor had found. The property wasn't even on our list. Nonetheless, we finally had gotten a lease agreement w/ address. We were given a leasing agreement written up by the realtor and it turned out the address wasn't even a valid address. This is an issue w/ the listing agent, but we personally had to do some X-referencing w/ maps and other listing sites to figure out the correct mailing address. Once we found one, we verified it w/ the realtor which they had confirmed. We then re-scheduled all our utilities for the new address, and began our move. We had movers (2men and a truck, good service btw) relocate our belongings, and began our drive. During the drive on Thu, we received a call from the realtor that the confirmed address was still the completely wrong address. As we arrived on Thursday night, we couldn't get into the property because the realtor still didn't have a key. We began to wait at the property, but because we were exhausted from the packing, the drive, and it being freaking cold, we ended up going to a hotel. The next morning (on Friday), we didn't get the key until 5-10 minutes before the movers actually arrived at the designated property. This was mid-friday which did not leave us enough time to get water and other high-priority utilities set up. This forced us to stay in a hotel until Monday, but whatever. Now that we're at the property that we were "issued", it turns out that to get the correct mailing address, we had to go to the USPS ourselves to figure it out. The previous tenants have had an outstanding balance on the power meter, and so we're forced to pay a large deposit (Thanks Magic Valley Co-op). The upper window is cracked with a hole as if it's been shot with an air-rifle, garage door opener missing, missing microwave tray and oh, it also doesn't work at all. The most fantastic part is that the mailbox takes a key which the realtor didn't have either. We'd only been here 2 days and had found a half-dozen roaches in a bag of chips that were "chip-clipped", and I'm pretty sure I heard some mice squeaking at 3a as I was sleeping on the couch due to not having put the bed frame back together yet. There's no internet here except for satellite which is not what was on the listing we were given when we arrived. It feels as-if the realtor, definitely never checked this one out ahead of time, and had historically never called us whenever there was some problem or issue that we could readily fix such as with regards to showing proof of employment. Instead, the realtor would wait for us to call/check-up on them before telling us of an issue. I'd only learn about issues that he was having whenever I called about the status which during the 30 day extension I had to call every monday and wednesday. Some issues are listing-agent related, but misssing deadlines, not giving out the listing or letting renters choose what property to rent at, not even informing renters of the necessary utilities, having the wrong address, not even having keys, and finally not having contact information for the landlord prior to the final deadline are a big deal. Don't expect BIG Realty to do anything related to looking out for you if you're renting and are remote.

It was really a pleasure work with Rafael; he really takes the extra mile in service and he was…read morevery patient with us. It takes us more than 10 months but he help us to find our dream house. If you are looking for a realtor don't hesitate in contact Rafael.

Wow! We don't know where to start, but we have to say it's been a pleasure working with Roy, he is…read morethe most helpful and kind agent we've ever met. He is patient and explains the process so well! Going into a process you have no knowledge of is very stressful but he made it easier and more understandable for us, basically stress free. One of the most professional and personable person to work with, he's willing to do whatever it takes to see the process through. We highly recommend him to anyone who is looking to find an exceptional Real Estate Agent.

I have never had a realtor as great as Roy. I lived out of town and he took videos of numerous…read morehouses . He always got back to me right away and never once made me feel like it was an inconvenience to him. He could have sold me several other homes for a larger commission but wanted to make sure that I got the right home for me . His super patient and honest.

We felt very lucky to work with karena Herrera as our Real Estate Agent and her team Encore Fine…read moreProperties. Karena was very responsive, knowledgeable, and great to deal with. We really appreciated being kept in the loop from start to finish. Really above and beyond. Highly recommend.

Both Ryan and Brian have helped me on purchases and sells. Their team is the definition of…read moreprofessionalism and their experience of the market is unmatched. I trust this team to maximize my return on investment, guide me through the entire process and connect me with the best people in the industry. They can simplify the complex issues and help me make smart decisions that are based on their experience. I feel like this makes them a full service real estate firm and I will continue to recommend and use them on all of my real estate deals.

Ryan and Brian were the listing agency on a house I recently purchased. At closing I was told…read moresomeone from Ryan and Brian would be by eventually to remove their sign lockboxes and give me the second key to my property. Today an employee from the office came and took the sign and lock boxes, but never gave my key. I tried to get in contact with multiple people from the office and no one reached out. It took my realtor reaching out before I heard anything. An employee is going to bring my key over a day later. I understand people make mistakes but to not reach out is terrible and then to hold my property for over 24 hours is unacceptable. I will never do business with this agency because they showed me the kind of "professionals" they are.

David helped me and two housemates find a place this year before we started school. We were…read morecompletely unprepared for the Austin real estate market but he patiently led us through the process. On our first trip he took us to several properties but after our lease application fell through (for reasons out of his control) he worked with us over the following month, keeping us up to date on new properties as they became available. On our following trip he spent his whole Saturday taking us around multiple properties and filling out the necessary paperwork with us. He asked all the right questions at the properties and we really felt like we had an advocate on our team. Thanks for all your help Dave!

David was tireless in his efforts to find me the right house. I had a list of must haves and David…read morekept working hard to find me what I was looking for and to explain the market and the quirks of Austin home hunting. Thanks for all your efforts, David!