If you are the sort of person who enjoys receiving poor quality service from medical staff who look…read morelike they've been out late the night before, then Coastline Family Medicine is for you! However, if you don't enjoy discussing things with staff who are completely disinterested, then you'd really better go somewhere else.

Regina Yost is my practitioner and she is amazing. I go for weight loss but the office sees…read morepatients for lots of things like well checks and work physicals .. she's very nice and takes the time with you.. answers questions or concerns and seems to generally care about her patients.. she has great support staff also.

Getting doctors for direct care only then with assistance from PA s. My experience was terrible. I…read moreloss limbs due to their misdiagnosis. Actually my rating is zero.

They need to find a way to help process patient faster. People checked in and then doesn't get in…read morethe room till 30 mins later and then now wait for the doctor to see them after being in bed the room can be 1 hour or 1 and 30mins. Their care quality is not great.

I was told I could not see my doctor unless I paid a balance that I was unaware of. When I called…read morebilling I was told that they had a new system and the bills had not been sent out. How unprofessional. You will not allow me to have an appointment because you have not sent me a bill but you expect me to pay you just because you are telling me I owe you with no proof? This company is a joke. My provider is wonderful and deserves to work for a company that is better than this.

I wish there was a way to give them a negative star. I have been a patient of the family care…read moreclinic for 20+ years. I have a list of health issues. My latest is showing what my specialist believes is some form of cancer, I need my DR now more than ever! Dr Schumate is brilliant. He brings you the info you need to know and helps you come to a medical decision where YOU feel comfortable. That being said, I called today after waiting the allotted 72 hours on a prescription refill I requested. This happens all too often. You leave a message with clinical, clinical denies any responsibility of course they blame the Doc, I get to my appointment and tell dr that I requested a refill a week ago he looks in my chart and says "I didn't get the message. So my Dr blames clinical, clinical blames my doctor meanwhile their patients go without the care they need. I will suffer with the most agonizing cramps in my stomach, the worst pain in my liver. Unfortunately I think I'm going to have to find a new doctor.

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.

To whom it may concern doctor patel, it's one of the best doctors I have ever had his patient's…read moreunderstanding and dedication to your care is is his first priority? I cannot say much more about him. He's an excellent doctor a fantastic quality of person, understanding straightforward, if you ever want a doctor that will treat you and listen to what you have to say and take that into consideration as your physician. And just a person, he will take the time out to listen. And that is a rare thing. These days his office, his staff are excellent people hi recommend his office, his staff for your care. Thank you for your time, l.B his phone number 9109383200. Make your appointment today. I mean, he's great.He's been taking care of me for years

Showed up for my appointment 15 minutes early. Waited 1 hour to get called back, then waited…read moreanother 30 for the Doctor...who never showed and I had to leave. I took my records to the front desk and told them I'd call to reschedule because I couldn't wait any longer because I had to go to work. The Office then "INACTIVATED" my on line access to see my med records or schedule appointments. Not sure what is going on with this office but I wouldn't recommend....

Yes, he is my FP doctor now for about 10 years. Very knowledgeable as he should be, easy to talk…read moreto. Very thorough. He listens!!

So... my parents go this MD. If you are reading this, my suggestion is to find another more capable…read moredoctor. My parents called in for a prescription renewal at 830 am today and by 4pm, they had not heard back from his office. Totally unprofessional!!!! I work in pharmaceutical/biotechnology in San Francisco, CA bay area and the care here is reprehensible! Avoid, avoid, avoid. My parents rely on this facility...and they never return calls. I WILL be calling tomorrow... Be prepared...

I went here for an urgent care visit and had a terrible experience from the start. I called…read moremultiple times beforehand to check the wait time and no one ever answered. When I arrived, the woman at the front desk had an incredibly rude attitude. She immediately turned me away, saying they "aren't a typical urgent care," and told me to go to another location down the road. When I asked if she had the phone number -- since I had already tried calling and couldn't get through -- she scoffed and said they don't answer the phone there because they're "just SO busy." Meanwhile, when I walked in, the staff was casually chatting and only one person was in the waiting room. The lack of professionalism and attitude from the front desk alone was enough for me to decide I won't be attempting to come back. Highly disappointing and unwelcoming experience.

Both Dr. Haga and Dr. Hayes are wonderful physicians. They listen to you, do complete exams and…read morelabs. Their staff is very friendly and do treat you with respect. They have always helped me and my family when an emergency occurs. I would recommend them.

This was an initial phone contact for an appointment. Their receptionist was cordial and warm with…read morethe first question being "What is your birth date?" After telling them my date of birth, the second question was "Are you a new patient?", to which I responded "Yes". The comeback was " Dr Ehrhart is not accepting new patients." So why didn't they just say that until I had told them my birth date? So what's up with that? Draw your own conclusions.

I feel very rushed when I have an appointment. When another type of care is recommended, it's not…read morefollowed through. The patient portal doesn't tell if your prescription has been put in. My prescription was not put in-I had to call and check. Very inefficient!

I have seen Dr Kell and Mrs Kell for a total of 10 years I was always very satisfied with the…read morestaff and my care. But when they moved to another office things changed, that's why 3 stars only I don't recognize anyone, the staff seems rushed and somewhat unfriendly, to get an appointment is just about impossible. I don't like calling for anything it's like I'm intruding. Dr Kell is Still the same kind and caring person, I consider him my Family Doctor! always listening , but trying to get an appointment or a script renewal can be a nightmare, so can be the waiting time when you have an appointment One hour or longer is the average