I have extreme anxiety when it comes to doctors. I feel like in my 28 years of life I have never…read morebeen taken seriously, and my health has never been a priority to the nurses and doctors I've come in contact with. I was just another number. All of that fear and anxiety went away with just one visit to Heath Texas medical group. From the kind and welcoming receptionists to nurse practitioner Stephanie Munoz. The experience was amazing! Stephanie is kind, caring, and from the moment she walked in and introduced herself I felt like family. We talked about every concern I had in depth and she took every concern I had very seriously. From sending the referrals that I needed to typing up the clinical notes that I needed for Medications, she covered all of the bases. Please please please take the leap, don't be afraid to put your health first. Come see Miss Stephanie Munoz and her amazing team at Health Texas Medical Group ASAP. You will not regret it! You are not just a number, you're a human being who deserves to be in the best of health. Thank you for reading!

EDIT: I'm updating my review because I booked the appointment anyway. Despite the weird interaction…read moreI had over the 25-dollar late fee, I was reminded of how the staff at the Westover Hills Clinic are some of the most professional, hard-working, and kind people. They have consistently provided superb service and follow-through, so I recommend this location to anyone who is looking for a PCP. ORIGINAL REVIEW: I missed an appointment due to an emergency, called them beforehand to let them know, and they said it would be enough since it was an emergency. Called to reschedule, they said I never called so I'd have to pay. Asked them to check their system, they didn't find evidence of my call. I called back to reschedule again, the said they found the notes in their system, but I'd have to appeal formally. I asked them what proof was needed, and they said I'd just have to make the claim that I had emergency surgery. So I asked what's the difference between now and then, since I had already done that and what would constitute as proof to waive the fee. They couldn't really answer, transferred me to billing and billing said they couldn't do anything, I'd have to talk to the practice. I asked billing to get on the call with me and the practice, and they said they would, but they did a simple transfer instead. When I finally agreed to pay and appeal later, they didn't have the appointment I needed. One big circus, wasting everyone's time, over 25 dollars.

Dr Kayser is a Very knowledgeable , thorough , caring physician who listens to his patients, spends…read moreextra time discussing with his patients his findings , and treatment plan with clarity and confidence of an experienced physician . He is an excellent physician with a superb office and clinic staff .

Dr. Kayser is very thorough, but also personable. I'm very glad I was recommended his name…read more The only downfall is that it's crazy hard to get appointments and even a person on my phone at times

Visited Dr Sujata for wheezing issue and she ordered blood work and X-ray. For the next appt to…read morereview the results scheduled time but 9 mins before the appt time they changed to zoom with a nurse and I was already very near to their office. I requested them in person as I am uncomfortable with zoom. But they asked me to pay $35 for rescheduling which is incorrect. When I asked they never informed me abt zoom apt how can I be responsible to pay the amount Today they called me and asked to change my PCP as Dr sujata is not willing to attend the patient due to busy and she sees only new patient sch. I paid for my lap reports and X-ray and Dr Sujata has not walked me through the results and they sent a copy and asked to change PCP as I canceled the appointment as this does not make sense and this shows how much due care Dr Sujata takes on a sick person who came with trust to cure a patient. Paid $35 for her first visit and for lap and X-rays and when we change PCP they ask to take the tests again. This has really caused lot of stress and time and money wastage.

Good luck getting someone on the phone. Rushed in and out…read moreon my first visit. Sujatha was going to perform a Pap smear without informing me?? Then "refused" to after I mentioned my period and having a pad on. AFTER I asked for a referral to an OBGYN. In which she referred a complete random one, AFTER I gave full info of my particular (trusted) obgyn. I showed her I had multiple questions I wrote on my phone (scared of doctors.. it's been a while).. she didn't even let me get half out.. i have been having the most painful cramps and can't see my preferred doctor, after MONTHS requesting a referral. They NEVER answer the phone, unless you're lucky. ... [update] I submitted a complaint online about the referral taking way too long. Considering the pain I was in. Only to be TERMINATED. Over trying again and again for this stupid referral. I wasn't rude, I was factual about this being overboard ridiculous. It's a fax machine. Someone on the phone once even told me I'd have to get in contact with someone over seas for this referral. Most disrespectful and opinionated office I've ever experienced. Do not come here.

Dr. Santoscoy was very attentive and easy to talk to. He listened to my concerns and made me feel…read moreheard. He also repeated a lab to make sure it wasn't a false positive. His level of thoroughness made me feel confident that my care was being taken seriously. It took me a while to find a good doctor as the one I had at the Wurzbach location but glad I did. The staff were all really nice too!

Dr Santoscoy, the nurses and front desk staff - Ashaunti, Biridianna, Griselda, Alexis, Sandy, and…read morethe rest of the group are all professional, knowledgeable, very courteous and helpful. My 85 yr old mother has received great medical care at this clinic location and prior at another location for a total of about 10 years. My mother is a very satisfied patient and highly recommends this office. Dr explains everything very well. Keep up the great work. Thank you .

5 stars for Dr.G and his office. He takes the time to listen and doesn't rush. Always gets us…read morefeeling better. Front staff and nurses are gentle with shots and have always taken care of my family and I.

I absolutely love coming to Dr. Gonzalez office. He is a quick witted older gentleman that will be…read moreforward and honest with you pertaining to your health! I have been coming to him for several years and I'm always very pleased with his recommendations and results.

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

After 5 years of going to this the doctor and him being aware of things he all of a sudden seemed…read moreto not know what was going on with me/patient. He would ask questions such as do you get sick a lot. Do you have allergies things that I felt like he should already have known if he had looked at my chart. I think he just is in it for the money, he does not seem to actually care, especially when you call to see if your health insurance is covered because you have to get new insurance then to be told the only way they will allow you to know is if you make an appointment first and pay upfront. Stay away. there are better doctors and staff at other offices in the city that actually care.

The doctor was kind and the visit wasn't rushed, but I didn't feel like my concerns were fully…read moretaken seriously. I asked about a lab test that I always get done without any issues in the past but the doctor didn't think it was necessary. I was told if I needed to go in for something, I likely wouldn't be seeing the doctor (would see a PA) due to my age since he prioritizes older patients. The wait time is fine though, you don't wait a long time and the staff is pretty nice.

Once received by the front end office, you get nothing but smiles and willingness to help. I see…read moreboth Dr. Martinez and her PA Ms. Melanie...awesom, they are both beautiful women who listen and show genuine interest in helping and figuring out what is the issue and best way to help you feel better. Thank You to all who make it possible.

Dr. Montemayor was my pediatrician growing up, and he cared for both my brother and me until we…read moreturned 18. When I became pregnant with my son, there was no question I wanted him to be our pediatrician--especially after my baby's NICU stay and ongoing medical needs. I adored him as a child, but now as a mom--especially one with postpartum anxiety and a medically complex NICU baby--I understand even more why my parents trusted him so much. He truly treats his patients like family and never makes you feel rushed. He takes his time, listens carefully, and is always thorough, attentive, and incredibly knowledgeable. What means the most to me is that he is also there when it really counts. I've had to call in the middle of the night and on weekends for emergencies with my son, and his after-hours care is amazing. He calls back quickly and delivers excellent patient care. I also appreciate that he has such a consistent and caring team. His nurse and receptionist have been there since I was a child, which says so much about the environment he's created. I can't recommend Dr. Montemayor enough. We are so grateful to have him caring for our son.

Dr. Montemayor is such a gifted pediatrician and doing exactly what he is meant to do on this…read moreearth. As new parents, my husband and I met several pediatricians in the San Antonio area to get to know them before our son arrived. Many pediatricians found it strange but Dr. Montemayor was not phased one bit. He answered all of our questions and made us feel welcomed. He ultimately became our pediatrician of choice. When our baby arrived (and in the midst of sleep deprivation) the anxiety levels were at extreme heights for us. The world suddenly turned into a VERY scary place for our sweet newborn baby. I remember four days after delivery we visited the office for our first appointment. With the high levels of anxiety, I was on the brink of tears and felt a strong sense of inadequacy. Dr. Montemayor picked up on this and became our number one cheerleader. I left the office feeling like a champ. Thereafter, our checkups for our sweet boy quickly became the sanctuary my husband and I needed for our sanity, validation and encouragement. We are eternally grateful for his emotional support. Look no further, he is simply the best!