Dr. Li and her staff take great care with their patients. She makes sure to thoroughly explain your…read moreoptions for orthodontic treatment so you can make an informed decision. The office is clean and well kept. All of the staff are friendly, professional, and courteous. Highly recommend!

Dr. Li and her entire staff are wonderful. Heart Orthodontics is a very well run office, and Dr…read more Li is extremely thorough and explains everything very clearly and well. All their equipment is state of the art. I am an older patient and was uncertain if treatment was really worth it for me. I am totally happy and grateful that not only was the immediate problem solved but my bite was corrected. I look forward to a future with healthy teeth for years to come.

My husband & I visited Dr. Orup to discuss the possibility of adult braces. We were so impressed…read morewith how kind and patient he was with explaining the entire process even with some complicated teeth issues. The office was beautiful and the staff made us feel very welcome. I would definitely recommend Dr. Orup to anyone, young or old.

Dr. Orup's office is top notch with high end technology and friendly and professional staff. I…read morehave had three children in braces and our experience could not have been better. The consultation appointment with Dr Orup was extremely informative and a detailed treatment plan was put in place. Dr Orup and his staff are truly supportive and keep you up to date on the progress of your treatment plan at each visit. I am personally grateful for the attention to detail Dr. Orup has displayed in his craft which has resulted in perfect smiles for all three of my children.

Horrible experience, been wearing the retainers for 3 years nothing has improved. The lady does…read moreattachments in the concord office is unskilled, everytime she does something a bracket or attachment comes off! The least the doctor can do is to pay skilled staff members. Please do not go to this place!

Old school, with friendly people, but unprofessional and very inefficient…read more After I finished treatment here a couple months ago, I was not totally satisfied with my mouth. Dr Miller is a friendly guy, but when it comes to the permanent state of my teeth that is costing thousands of dollars, I would prefer a higher degree of precision. I requested certain alterations a couple times after he seemed not to notice, after which he would put together a makeshift solution, which would work for a little bit, but when a wire was changed or some other big change, he would forget about it and my teeth would go back to the way they were. This resulted in a very very long treatment period, especially since I transferred to this practice with just a couple minor changes left. But on the flipside, listening to the female orthodontists (nurses?) gossip about their families and the Dr Miller was always entertaining.

Been taking my daughter here for a year or two. The doctor and staff are caring and efficient…read more Communication is clear and the prices are quite reasonable.

As an adult, I just had my braces removed last week and extremely happy with the result…read more I highly recommend Dr Santoro, she is greatly knowledgeable, sets the proper expectations and will provide the best patient care. I never had to wait more than 5 minutes at an appointment and they get back to you very quickly when setting up/changing appointments. Our whole family has had orthodontics with Dr Santoro and we always had a great experience.

Dr. Hesby and his team are the best! They deliver amazing results and make the process much more…read moreenjoyable than it would be otherwise. I'm a 32 year old professional who got treated with Invisalign and not only do I love the outcome but I actually loved going in for my appointments; the staff actually become your friends through the process. I'm so glad my dentist recommended them!!

Whatever you do DO NOT bring your child here. Dr. Hersberger yelled at my two kids. He is…read moreconstantly on them about brushing their teeth. He tells them they have bad hygiene but I make sure they brush their teeth for two minutes, 3 times a day. He even told my daughter "do you really want your teeth to end up like your older brother" That is just wrong on so many levels. The Woman who took on some of his patients is wonderful however, so if you have your heart set on that office, choose her.

From the owner: Orthodontics for children and adultsread more

I have had the worst experience with them over the years. High turnover with the front deck, the…read moreoffice is never open, they never return my phone calls. Please go anywhere else but here.

If I could give this a zero, I would. This is the WORST dental experience my child has ever had…read more The receptionists are rude and uncaring, the dentist barely says anything to the patient and did not do anything to accommodate my child when he was crying and scared. They have the WORST dental assistants that don't know how to work the equipment, they step on equipment chords and don't read the paperwork to learn the patient's needs. This office has an extremely high turnover rate with staff and it shows in the quality of care. I should have known when I got in to the parking lot at 9am and there wasn't one car nor a patient in the waiting room. Our son hates going to the dentist and typically gets nervous. The dentist came in 10 minutes late (which drove up our son's anxiety) even though we arrived early. When our son started crying, they didn't say anything and watched him cry without doing anything to comfort him. There are 2 locations (Acton and Quincy) and the quality of care is significantly down. We have decided to leave this dentist. Do NOT waste your time or energy visiting this dentist with your kids. It's the hardest thing to have a parent watch their child cry while the dental assistant and dentist stare at them with no options for comfort.