I didn't know that a mortgage broker could be such a positive part of buying a house…read more Tom was: -unreasonably fast in replying to questions. I don't think he sleeps. -thorough. All conversations were followed-up with an email. Emails were followed-up with a phone call. -knowledgeable. Tom knew more about renovation loans than the people who handled them professionally. I'm not joking. -involved. He came to my official signing just to be there to answer any questions that I might have. Mortgage brokers don't do that. In short, if you call Tom, your house-buying experience will be better.

I have made many mortgage loans in my life and have always dreaded the mortgage broker interaction…read more Not being from Tucson, and having two other brokers tell me how complicated it was going to be to finance a second home, I was losing interest in the whole deal. By chance I stumbled across Tom's Yelp review and decided to give him a call. From our first interaction I could tell he knew what he was doing and seemed to be giving me straight answers. He and his entire team ALWAYS returned phone calls in a timely manner and kept us informed about our loan process at all times. This guy and this office is as good as I've ever worked with and I've worked with many. Pleasantly surprised that Yelp worked for more than just restaurants.

Outstanding customer service, insanely good. Answering emails at 10PM at night even on the…read moreweekends! Extremely knowledgeable and professional, the best of the best in the industry. Easy to communicate with, very pleasant and down to earth. Came highly recommended and still blew me away. Helped with purchasing the new house, recommended a closing company which the buyer of the old house used. 2 transactions can be double the stress. Jessica's assistance was instrumental in getting us over the finish line, especially considering how incompetent my real estate agent was. LoanDepot is superb to deal with as well, excellent website, both during the application and funding as well as for making payments. Would not use or recommend anyone else for RE financing needs in AZ.

Jessica was absolutely amazing! My husband and I were searching for an experience loan officer to…read morehelp us buy a 2nd home. We googled for the top loan officers and ran by Jessica Moats information. She had many years of experience plus she looked friendly in her photos, so we gave her a call. Since day one Jessica helped answer all of our questions. She advised us to do a couple things different and it worked out for the best. It helped with our interest rate! I can't thank Jessica enough for her professionalism, kindness, and always responding back to us promptly. We were able to complete the process within 4 weeks... Thank you, thank you Jessica. I will highly recommend you to anyone....and I know if we ever need a mortgage loan officer again it would be You! We are loving our new home!

The best experience ever! Mike and Dorothy have been nothing but help and made the process actually…read moresimple and enjoyable, which is hard to believe. They are courteous, kind, attentive, and simply the very, very best.

I cannot stress how awful, antiquated, and incompetent this company is. Their mistake has cost me…read more4000 dollars in insurance overpayments, and their bookkeeping is so poor that they can't even give me an accounting of what they paid via my escrow. They paid on a cancelled policy for years, added on another policy and didn't tell me for YEARS. Just so terrible and I hope anyone reading this choses a more competent company that actually exists in the 21st century.

100% EXCELLENT!!!! Every step of the process went so…read moresmoothly and stress free, we were delighted with all aspects of our loan process! Patrick Randles was super communicative, keeping us well informed and was great to work with. If you go with him and Nova, you'll be glad you did!

Patrick had a tough job. My portfolio is complicated and time consuming and he had to put it…read moretogether in less than 30 days for it to close on time. He ran into some additional challenges, but worked right through them and got the job done. I've bought a lot of properties and this was by far the easiest. Thank you Patrick!

Ben Ramirez lost Sunstreet our business. We could never get ahold of him & neither could our…read morerealtor. He has a reputation for cutting corners & poor customer service, which we found out after we had started the home buying process unfortunately. We had to switch lenders in order to close because of his carelessness. I'm happy to speak with anyone from Sunstreet so that that others don't get this same experience.

In these days, where customer service is a lost art, Danny Plattner and Christy at Sunstreet…read moreMortgage exemplify what customer service is all about. For me, the home buying process was very difficult as I had multiple contracts fall through due to issues with sellers, however the mortgage process was always as smooth as could be. Through multiple loan applications, redoing all paperwork and keeping me motivated, Danny was the best! He never once made me feel my issues were a burden - he was always upbeat, professional and efficient. On my recently closed home, he shepherded the application through on an expedited basis and we closed on our new home very quickly. He was always available for a call and was incredibly responsive. He kept me up to date with all aspects of the loan process. He was much more than a loan officer, he was a friend throughout - always looking out for my best interests - whether it was provisions of the loan, timing of the appraisal or when to lock in rates. Rare in today's world, Danny is trustworthy and ethical. I don't often leave reviews for service providers but, I cannot recommend Danny highly enough. Thank you Danny, Christy and Sunstreet Mortgage!

Jobe Repola has been an absolute pleasure to work with. If you are looking for a Mortgage…read moreProfessional in the Tucson area or Arizona, you will not find a more trustworthy, hard-working, enjoyable loan officer that Jobe. He's a great communicator with the experience and industry insight that exceeds expectation! I agree with the rest of the reviewers that he is one the of the best Home Loan Professionals in the business!!

Jobe and his team did a wonderful job financing my first house. Selecting him made what could have…read morebeen a hairy situation run smoothly. I'm very grateful for having picked Jobe's team and highly recommend them to anyone. Once I found the starter home I wanted, we realized getting it would be very tough: the home had two offers fall through including a cash offer, was a short sale, and required repairs to the roof before moving in as I was financing with FHA (203k). Jobe stepped in not only to sort out the financing options but took it a step further and helped convince the rightfully pessimistic selling realtor that a cash offer or traditional financing wasn't needed. This was crucial as the timing for this home was incredibly tight given the length of time on market and getting the selling realtor on board was key to my offer being accepted quickly. Once we moved forward, Jobe coordinated with the contractors and sorted out all the fairly complicated 203k details in addition to keeping me honest about moving forward with all the mortgage details. He even provided a reference for a contractor familiar with the tricky financing situation. This proved to be an ace in the hole as another contractor backed out at the last minute without any warning, putting close in serious jeopardy; Jobe was able to get the referred contractor to takeover the other contractor's role in a few days' time to keep everything on track. I'm very grateful for having Jobe manage my mortgage process as his experience and connections with the local community were key factors in closing on my home.

Drew and team were always operating ahead of all document demands with great professionalism. They…read moreare very knowledgeable and are dedicated to educating the client. Drew made it a point to keep us completely engaged and abreast of everything going on. Because of that there were no surprises. I've purchased several homes in the past and this one was by far the smoothest escrow process. Thanks Drew and team!!

Vip Mortgage over paid my homeowners taxes, then increased my monthly payment by several hundreds…read moreof dollars. Then when to add late and administrative fees to my account. Only after several phone calls did they promise to correct their mistake, it took months during the hold to see any progress. Even when they received the over payment refund they have yet to remove all additional fees they added.

I can't say enough good things about working with David and Melissa Hand as my mortgage brokers…read more From the very beginning, it was clear that securing my loan would be a challenging process, but they went above and beyond to make it happen. David navigated every obstacle with expertise, dedication, and a never-give-up attitude that truly set him apart. He was always available to answer my questions, provided clear guidance, and found creative solutions when others said it couldn't be done. I'm now the proud owner of my new home, all thanks to David and Melissa at All American Lending Group! I would absolutely work with them again and recommend this family owned business to everyone I know. If you need a mortgage broker who is competent, professional and resourceful and will do everything possible to deliver outstanding results, look no further!

Utterly fantastic, completely professional, efficient and great communication throughout the entire…read moreprocess. I've financed and re-financed with them and never had anything but top shelf service before and after the sale.