Love Dr.Vaughan. He tries to find the holistic remedy and works with you to make you a long term…read moresolution. Thanks Doc!!

I agree with all of the reviews on Dr. Vaughan. A very kind, thorough, and thoughtful doctor. The…read moreoffice is lovely and you don't wait long to see him.

The most through doctor I have ever witnessed. She explains things clearly and is extremely…read morepatient. You can tell she's knowledgeable in her field and can make you feel knowledgeable in the treatment you are seeking as well. Very research focused in that she will not recommend anything that you don't need. Be relieved she is looking out for you and what YOU need. Thanks Dr Lee for demonstrating great bedside manner and an excellent care plan.

Dr. Lee is one of the best doctor I have ever met. She is knowledgeable, responsible, caring and…read morethorough. She explained my husband condition in details and made sure we understood. My husband had a special issue that needed to be taken care of quickly. She was able to arrange to see him in a short time and performed a biopsy. She called in person to let us know the results. She is awesome. We are lucky to have her taking care of my husband.

I rarely leave negative reviews, but my experience with Dr. Jennifer Alyono was so unsatisfactory…read morethat I feel compelled to share it. I saw her in May of 2025, referred by another ENT who failed to properly diagnose my 20% eardrum perforation. Before Dr. Alyono even walked into the room, my appointment had already begun on the wrong foot. Her fellow (I assume a student) was attempting to examine my ear and ended up cutting the inside of my ear canal during a cleaning (I have had my ear canal cleaned at least 6 times in the last 6 months and no one ever did this). I saw the cut clearly through the camera, and it was bleeding pretty badly. The fellow barely acknowledged the mistake and meekly apologized. This was not only uncomfortable but unsettling, especially considering how sensitive I already was to damage in this ear. To make matters worse, he made offhand comments about the possibility of surgery, telling me "it may not even work" without any knowledge at that point of what the hole in my eardrum looked like. It felt like an unnecessary and discouraging comment before I even got a chance to speak with Dr. Alyono. When Dr. Alyono finally came in, she did a quick examination and offered me two options: 1) do nothing and live with the hole in my ear, dealing with potential infections and earplugs for every shower, or 2) undergo a tympanoplasty that "would just plug the hole, that's it." She told me not to expect any improvements to my hearing or quality of life, which left me feeling completely hopeless. The way she presented my situation was not only matter-of-fact but also incredibly dismissive--almost as if she had already written off the possibility of me finding a solution. When I asked her to tell me about the surgery, she started the explanation by listing off all the potential risks (many of which I later found were unlikely), and added that my ear post-surgery would stick out to the point where I'd notice it--"but the average person in the grocery store probably wouldn't." This flippant remark only added to the frustration of what felt like a very cold and detached consultation (I later read of how rare this also is??). I left spiraling, feeling as though I was being told that this random injury would define my life moving forward with no hope for improvement. The follow-up Zoom appointment I had a week later only confirmed how little care and professionalism Dr. Alyono exhibits. She was 50 minutes late to the hour-long appointment, which, while unfortunately common among doctors, was made worse by the fact that she didn't even acknowledge the delay when she finally joined. Already, the second appointment was off to a bad start. By this time, I had done my own research and even consulted with other surgeons, all of whom were surprised when I mentioned Dr. Alyono's dismissiveness regarding the potential for surgery to improve my hearing or symptoms. I also presented Dr. Alyono with the research I had found, including a newer endoscopic approach to tympanoplasty being used by a handful of surgeons in the U.S., and international regenerative treatments that are showing promise in clinical trials. She didn't engage with the research at all and had no response to the endoscopic approach. When I mentioned regenerative treatments, she outright dismissed them, claiming they "do not work," despite there being substantial evidence suggesting otherwise. She had no idea what I was referring to when I mentioned specific studies or other surgeons using these methods. Her closed-mindedness and refusal to even consider alternatives left me feeling like she had already made up her mind that there was nothing to be done. It's not just the lack of empathy that bothered me, but the overall lack of engagement and detailed care I expected from an experienced ENT specialist at Stanford. Dr. Alyono's approach left me feeling like a case number rather than a person seeking help. Unfortunately, based on my experience, I cannot recommend Dr. Alyono to others. I truly hope she takes this feedback to heart and works on improving her patient interactions. If you're looking for someone who will actually listen, engage with you, and offer a thorough, compassionate treatment plan, I suggest looking elsewhere. I ended up getting a second opinion from an incredible doctor at UCI (Dr. Djalilian) and the appointment with him was literally night and day. He fully recommended endoscopic surgery, confident that many of my symptoms would go away or improve, and that I would get back at least most of my hearing. A third opinion from a renowned doctor in Boston also confirmed this treatment plan and he too was amazed and disheartened by my experience with Dr. Alyono.

This is the hands down absolute BEST surgical consult I've ever had. Amazing experience, which I…read morenever thought was in my destiny to say. Dr. Alyono offered a balanced and unbiased perspective about whether I should get stapes surgery for my otosclerosis. The first thing, rare amongst surgeons, is she took the time to listen attentively and sift through my concerns. I didn't feel rushed--far from it--she waded into as many weeds as I needed to go, and because I have other intersecting issues, the risk of surgery for me increases, which she readily acknowledged. She was very helpful and informative, going beyond her expertise, and also referring me to another Stanford specialist for otoneurology, which I did not know was a thing until she told me about it. I'm heartened that surgeons such as this exist--not only super smart and skilled, but with compassionate ethos and listening excellent skills to spare.

I would leave 0 stars if I could. I lost my sense of smell and taste in July, I was referred to…read moreDr. Lipson in October. I've been a number of times and my last visit in January (5 months ago), Dr. Lipson was supposed to schedule an MRI. It's now May, I've called over 25 times trying to get someone on the phone to find out what's going on. I finally got someone on the phone today asking for my records to be sent to my new doctor and the receptionist let me know that NONE of my visits or records have been recorded. NONE of them. I've seen this doctor multiple times over months and they literally have no records of my visit. At this point, it's highly unlikely that I'll ever get my sense of smell or taste back. Thank you Dr. Lipson for your complete failure to do a single thing to help me. NEVER VISIT THIS DOCTOR!

Dr Lipson has been my SPECIAL NEEDS BROTHER for many years. My mother always managed to escort him…read moreuntil her passing at 95 this last January. At his caregivers request, I took him to see Dr Lipson for a check up and to get forms filled out for a hearing aid available from MedICare or Calmed...anyway, the appointment went fine as usual, however; my brother has waited over 2 months for the paperwork. We have been calling, no one answers the phone and due to COVID, he is only working 2 days a week-even though everything has opened back up. We have an appointment with another specialist now, and I'm afraid Dr Lipson is having trouble. He's over 80 yrs old!

I worked with Dr. Kasey Li on a palate expander procedure to address sleep apnea, and the…read moreexperience was exceptional from start to finish. What stood out most was his deep clinical expertise, judgment, and quiet confidence. He is meticulous in his evaluation and very clear and honest about tradeoffs, expectations, and the role of patient-specific anatomy. The procedure required real commitment, but Dr. Li and his team provided thorough, attentive follow-up care throughout the full 18-month expansion process. I have just completed the procedure and have experienced a significant reduction in my CPAP pressure settings, along with a meaningful improvement in sleep quality. Even while using CPAP previously, I rarely slept more than seven hours a night; I can now sleep a full eight hours and feel genuinely rested. I also notice clearer, freer breathing during the day. Dr. Li is widely regarded as a leading expert in this procedure, and my experience reflects that level of mastery and care.

I recently was treated by Dr. Kasey Li at Stanford and had a truly life-changing experience. Prior…read moreto visiting Dr. Li, I had undergone an MMA surgery with another Stanford surgeon with a very minimal 3 mm jaw advancement, and because of this, my AHI remained the same one year after surgery as it was before surgery -- in other words, the surgery did not improve my sleep apnea at all. However, Dr. Li was able to help me by performing his EASE procedure, which not only helped me sleep better, but also prevented me from needing another revision MMA surgery to advance me the clinically recommended 10+ mm (instead of just a paltry 3 mm). During my EASE operation, Dr. Li even removed some of the MMA hardware from the previous surgery because it was "festering." Compared to MMA, EASE was much less invasive (I was back at work in less than a week), and after several months of gradual expansion with Dr. Li, he had gotten me off CPAP completely, allowing me to sleep much better without having to wear an uncomfortable mask forcing air into my nose every night. This was a tremendous outcome! I was surprised at how much more helpful EASE was for my sleep apnea than my initial MMA, given the latter required a month off work on a full-liquid diet. Treating sleep apnea is a mine field. I researched the alternatives to EASE heavily, and every other option was significantly more invasive and risky (any maxillary expansion procedure involving a LeFort cut is going to be rough and risk complications). There's also quite a few completely unproven / ineffective treatments that do not help sleep apnea at all that you have to be prudent to avoid. And as I found out the hard way, even at name-brand institutions, the surgeons there may not advance your jaw enough to help your sleep apnea. Dr. Kasey Li is truly the best in the world and will take excellent care of you. I am forever grateful for his help and expertise.

Dr. Hwang Is an outstanding doctor! The surgery that I got from Dr. Hwang has made my quality of…read morelife so much better. I don't know why I waited so long to have it done. This doctor is very patient, kind, and knowledgeable. I have been seeing Dr. Hwang for many years and he never disappoints I always get the best treatment. Thank you Dr. Hwang!

My wife and I first met Dr. Peter Hwang a little over five years ago when he diagnosed and…read moreperformed a surgery to remove a cancerous tumor in my wife's maxillary sinus. We knew he was and is a full professor at Stanford and the head of his department at the Otolaryngology, Head and Neck Surgery unit. We were worried about her diagnosis but his experience and bed side manner gave us a lot of comfort and the end result was far better than we had hoped for. In May of this year my wife developed another complex situation that Dr. Hwang reviewed in his office and removed part of a blockage, then performed a complete surgery to remove the remainder. Dr. Hwang is a wonderful doctor, surgeon and is on the cutting edge of his field. I highly recommend him and Stanford Health Care.

I was having issues with Eustachian Tube where I would also feel water is trapped in my right ear…read more Yun came in 15 minutes late and this was after me calling the nurse again. He didn't properly diagnose it and said that it is just a 'sensation'. Later I was diagnosed to have ETD. I would not recommend this doctor as he was dismissive. He also didn't let me know that I am going to be charged for the diagnosis before performing the diagnosis and didn't ask for my consent. Very Unprofessional and unskilled. Stanford charged me $3k after insurance for an inaccurate diagnosis.

Dr Paul Yun examined my throat just using a small mirror and not a Laryngoscopy. I was complaining…read morepain in my throat and irritation. There was not much he can do to diagnose my throat discomport. I'm very dissapointed with him. He charged me almost $900 in about 20 minutes. Not going back to this doctor.

Dr. Karen Fann is the best, she took great care of my Mom's ear infection. I take my Mom to her…read morefor periodic cleaning to prevent it from being infected again. Thank you Dr. Karen Fann, our family is very grateful. We wish you all the best.

Highly recommend this group and what a wonderful Doctor Fann turned out to be. Dr. Fann's office…read moregreeted me, did a quick check in and I waited a few minutes (I was 15 minutes early for my appointment). Dr. Fann's assistant took me to the exam room, completed my pre-exam. Excellent Assistant who raved about Dr. Fann. I found Dr. Fann to be extremely a) kind; b) thorough; c) professional and a pleasure to be around. She explained to me what she planned to do after asking some questions and we proceeded with the exam. I had quite a wax build up which she took care of and first explaining what tools she would use. After my treatment, she advised how to properly clean my ears to prevent build up in the future. My exam lasted about 30 minutes - I was in and out and very pleased. We need more Doctors of this caliber. Thank you to Dr. Fann and her team. Respectfully, Robin Evans

I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.