I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I came in after a long day only to be meet with a terrible attitude from Jordan. no patience at…read moreall! westheimer location

amazing always got what I need and always helpful staff…read more......... Thank you H town smoke and vape

Great selection jay helped me out greatly, honestly best prices I've seen throughout Houston. Jay…read morewas great.

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

I decided to stop by here to pick out a few cigars for my partner for his birthday and honestly I…read morerecommend anyone stopping by she has so many options to choose from. It could be more organized truthfully but apart from the appearance of it the cigars are safely kept my partner really enjoyed his gift! The woman at the store did not make me feel dumb at all and made me feel welcomed to ask her any questions service was great for me! Will be back

EXTREMELY overpriced, if I were you I'd go across the street to vape bazaar for literally half the…read moreprice! Geek bar is 33$ here which is absurd! They're just ripping people off at this point! Vape bazaar all the way

Definitely had to go back and redo this review because their service sucks literally balls deep…read more They act like they don't want to do their job and if you ask them for any help or prices they roll their eyes, question you like you're dumb, don't let you view the material you want to purchase, and just want you to rush out the store instead of buying anything. Then once you do pay for something they don't even bag it up they just hand it to you and are ready for you to leave.

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

As soon as I walked in with my boyfriend the lady working there had a negative attitude. She was…read moreextremely rude and unhelpful. Got home and the pack of slap woods we picked up were $10 and all three of them were cracked and dry.