Excellent! Josh was our technician who came to our new home in Worcester to change the locks. We…read moreended up having five-six locks to change. When I originally called I said "three" not realizing that each key slot was considered separate - I counted by door - whoops! Luckily Josh informed me of this and was totally fine with it, and he went to work. He was super-nice and pleasant and did his job quickly and correctly. We are very pleased with the service Josh provided. Also, the man who answered the phone when I called to make the appointment was SUPER nice. Overall a great company to deal with!

Recently bought a used food trailer that had a professional grade refrigerator and freezer inside…read moreof it. Each unit is equipped with a lock to ensure the doors don't swing open in transit. Well when we bought the trailer, the keys were missing. Mike came to our location and had the locks replaced within 15 minutes. He even called later in the day to make sure we were satisfied with the service. We sure were! We'll always call Blackstone Valley Lock for any of our lock and key needs. It's a great local business that definitely aims to please their customers.

After having great experiences purchasing locks and keys from their store in Worcester, I decided…read moreto use A.L.Puriton for locksmith work at home. The customer service and thoroughness of the technician was impressive. The price is not cheap but the service is great!

I had a year-long quest to get a 2nd ignition key for my 1991 Jaguar XJS-V12. It's a "tibbet" key…read more(round) so few locksmiths can copy it -not even Jaguar dealers! This locksmith had it cut in just a few minutes. THANK YOU!!!!

Alan came out on a very cold evening to make a new key for my Subaru. Very nice guy, definitely…read moreknows his stuff. Same day service in the aftermath of a major snowstorm. Cannot recommend them highly enough!

The owner is rude,came to pick up a part and he would not get off the phone!…read moreDo not recommend!

David gave me an option without having to come to showroom. He matched price…read more Told him I'd rather do business with local folks. He appreciated that. I told him what I wanted and price range.didn't get what I thought I wanted, but better company and his expertise made all the difference. Thanks David, will see you soon.

Excellent selection of safes, knowledgeable staff and top notch delivery service. I definitely…read morerecommend Eastern Security and Safe!

The guys were here pretty much on time, +/- 5 minutes. Did they work to get it where I asked them…read more They were sweating, I was sweating, but now it is just where I want it. Thanks guys

Bulent was upfront on his pricing, communicative, fast and did exactly what he said he was going to…read moredo. We would work with him again.

Needed a car key replaced last minute on a weekend. Called around and they were the only ones who…read morecould come out same day. He had the right equipment with him to cut and program the key on site, no need to tow the car anywhere.

Very helpful and responsive. Solved my problem handily and at a reasonable price! Thank you, Rob!read more

Rob was just what you hope for....knowledgeable and incredibly helpful. Our front door…read morehandle/lockset broke and another local locksmith took it apart but couldn't get it back together and then put tape over the door holes and left?!?! After no reply from them for a few days, i called Rob who sent out a locksmith to FIX the interior pieces (the handles/set had been discontinued) and put us all back together in working order! He saved us a ton of money too b/c the other locksmith said we had to buy a new handleset, etc.... we plan to use him again!