As a first time parent, choosing a pediatrician felt like one of the most important decisions we…read morehad to make for our baby. We wanted someone who was not only knowledgeable and personable, but someone we could envision caring for our daughter for many years to come. After reading the Yelp reviews and seeing photos of Dr. Zhang, we felt he would be a great fit. From our very first interactions with him at the hospital to our daughter's first office visit, Dr. Zhang immediately put our minds at ease. He takes the time to listen, thoroughly explains everything, and never made us feel rushed. As nervous new parents, that reassurance has meant more than we can express. We truly feel that our daughter is in excellent hands. The office has been just as wonderful. Scheduling appointments was quick and easy, the staff is welcoming and friendly, and parking is convenient. We would recommend Dr. Zhang to any family looking for a compassionate, attentive, and trustworthy pediatrician. We are confident our daughter will recieve exceptional care as she grows.

Perfect score. He takes time to listen to my kids health concerns. Give recommendations. We never…read morefelt rush when we have doctor appointments with him. Very caring to my children.staff are so friendly, kind , polite. Very easy to schedule an appointments and They will do their best to accommodate you. So if you are looking for the best, knowledgeable caring doctor for your children.. Please consider DrZhang .Dr Zhang thank you so much for taking good care of my children. We know we are in good hands.

As a first time parent, a pediatrician felt like one of the most important decisions we had to make…read morefor our baby. We wanted someone who was not only knowledgeable and personable, but also someone we could envision caring for our daughter for many years to come. After looking thru the USC referral list and after reading the yelp reviews and seeing photos of Dr. Zhang, we felt like he would be a great fit. From our very first interactions with him at the hospital to our daughters first office visit, Dr. Zhang immediately put our minds at ease. He takes the time to listen, thoroughly explains everything and never made us feel rushed. As nervous new parents, that reassurance has meant more than we can express. We truly feel that our daughter is in excellent hands. The office has been just as wonderful. Scheduling appointments was quick and easy, the staff is welcoming and friendly, and parking is convenient. We would recommend Dr. Zhang to any family member looking for a compassionate, attentive and trustworthy pediatrician. We are confident our daughter will recieve exceptional care as she grows.

Love coming here, Dr. Zhang is truly a master at his craft. Friendly, personable, and knowledgeable…read more- I can truly recommend this Pediatrician to anyone. The location is very convenient, right next to tennis courts me and my wife play regularly! He answers all the questions, gives great advice, and comes up with a plan if anything is lacking (like our newborn was losing weight initially, now safely gaining daily weight!) Thank you doc!

Staff was amazing! The manager (I believe it was a manager) was so helpful. I cannot recall her…read morename from the top of my head (pregnancy brain). But she made my experience so pleasant and informed about a program for low income I was not aware. The medical assistant that treated my daughter is always so sweet too. Lastly, the pediatrician is always very thorough takes her time and very informative. Highly recommend this pediatrician and all the staff.

I Had visited few times to Mayflower since our previous Pediatrician Dr Joyce Chong retired and…read morepassed our kids records to Mayflower. I haven't had any issues until today when I visited to with appointment and online already checked in. The lady at the front desk does not have ability to listen to customers... she asked me to pay the copay amount of $20 and i told her I only can pay with Apple pay. She replied the clinic does not accept apple pay, and she didnt give me no other options. She asked me to pay with physical card and I told her that i dont carry physical card, so if they can email/text me the link to pay, i told her i will go home and pay with with my card. She seemed very shocked and seemed surprised that i cant pay the copay...Im not sure why she couldnt understand but she kept asking me that she sent the link to pay and asked me to pay. I explained again and again for 3 times that i cant pay right now but she was persistent to get the copay paid. I gave her a complaint and as I was telling her that i was upset, she got up and left the desk. At the end i was upset that she was an able, mentally stable adult but does not know how to provide basic customer service skills to customers. Doctor here is nice but unfortunately i will be switching pediatrician due to incompetent receptionist.... Just watch out for the lady... she seemed clueless working here and what het job is supposed to be.

Dr. Hone has been our family doctor for more than 10 years, since we moved to Rowland Heights. My…read morehusband, me, my daughter and my son are all taken good care from him. I'm grateful that I've found him on our health insurance web! Plus, he spokes the same language as we do, so we really likes him a lot! He is a kind, nice and patient gentleman that everyone likes to talk to!!!! Last, his staffs are all very nice too!

I'm surprised there isn't more reviews about Dr. Hone on yelp already! Hopefully more people will…read morerealize there is one of the best doctors around our little town of Hacienda Heights. So here's the story: I usually don't take any medication and don't trust western medicine for multiple reasons. However, I was very sick and started developing a very sore throat and started getting red patches on my soft palette in my mouth. I was horrified, since it was out of nowhere, and I've never experienced such a thing in my life. Since I couldn't speak, my boyfriend checked out yelp, and saw the lonely 5 star review that the reviewer below left. We both liked the fact that a doctor *gasp* actually spends time with his patients! So to the doctors we went. Okay, so it was 70 bucks just to see Dr. Hone. First of all, I've been to an ENT and spent 120 dollars, and didn't even get a fraction of the care that I got from Dr. Hone. As soon as I met with him, I knew he was a genuinely kind soul. He was very attentive and asked questions, and was never condescending. He explained to me that the reason I had strep-throat like sores in my mouth was because my immune system was fighting the virus, therefore allowing the bacteria to generate... or something like that, haha. He made sense, basically. He also checked my heart and we talked about my heart murmur, when he didn't have to. When the receptionist told him he had a phone call, he asked her kindly to hold it, continued speaking to me, and noticed her urgency, and excused himself to get on the phone. He came right back, apologized, and continued where he had left off, instead of forgetting, like I'd assume some doctors would. Basically, I believe there's nothing to lose here, as I've decided he's the best doctor I've ever been with. I absolutely recommend you to him!

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

This is the best Doctor. He read through hundreds of pages of medical records and call me to…read morediscuss about the seriousness. He is the best and fully hands on and very compassionate

Definitely a 10/10 care quality! Very kind doctor that spend time and take good care of the…read morepatients.

Same day appointments, staff and doctor are very helpful and friendly. I already recommended…read morefamily and friends.

Staff is rude always talking about the patients in the hallway. The times I've gone to be seen they…read moreask me every time if I'm a new patient they can never find my file. I always get half fast service like they never want to assist me because I'm young! They always give me attitude when I arrive. Just horrible service over all in this place! Will never recommend them to anyone

Dr. Ma and his office staffs are kind, understanding, and friendly, very easy to communicate with…read more Highly recommend to all.

Dr. Marc Ma is extremely knowledgeable and patience, takes good care the patient, listens to your…read moreconcerns and answers any questions you need, highly recommended