Deceptive pricing: $1,500+ difference between quote and final bill…read more* Refused accountability: Company would not compensate for their gross miscalculation * Terrible customer service: Spent over 5 hours on the phone between national and local offices with no resolution * Had to involve bank: Filed a dispute due to their unwillingness to address the pricing error This appears to be a bait-and-switch operation. The dramatic price increase was not explained or justified, and their customer service team showed complete disregard for resolving the issue professionally. Save yourself the headache and money - use literally any other junk removal service. I'm out $1,500 due to their unethical business practices.

Chauncey and Miguel were outstanding in their service! They…read morekept me posted as to their schedule and made special accommodations for my schedule. Chauncey did a great job in explaining the terms and conditions for the removal and explained, in detail, the pricing policy. Payment was simple. The actual removal of the furniture (covertible couch and love seat) was quick and easy with care given to our property and the items being removed. Overall, working with 1.800.gotjunk? was a pleasurable and efficient experience. Thank you!

While remodeling our salon, we needed help removing old furniture and items that had accumulated…read moreover the years. I was so impressed with Heck's and Things! They came in and within 30 minutes were in and out, taking a huge amount of stuff with them. What really stood out was their professionalism and efficiency. They were extremely careful moving everything to ensure there was no damage to the space, and they worked quickly and proficiently. On top of that, they even gave us money back for items they were able to resell -- which was such a pleasant surprise. If you need clean-out or removal services, I highly recommend Heck's and Things. They made the whole process easy and stress-free!

I connected with Heck Removal Services to remove a large seasonal dump of items from our backyard…read moreand deck. David was very responsive and professional. He provided same day service and affordable pricing. Accepts multiple forms of payment. Heck Removal Services is A+. Thank you again!

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

Great communication, on time, professional, friendly. Highly recommend these guys. Great price too.read more

Danielle at JK was a real pro on my job today. Showed up on time. Very polite. Efficient with my…read moretime. Creative in breaking down some heavy, ackward metal pieces. And took it all away with a smile. 5 Stars for Danielle.

Canceled the first visit showed up on the second one did a good job removing things, but the woman…read morewho ran the truck was very rude. Could use a few lessons in how to talk to customers.

Tony Trucking , has gotten terrible they have lack of communication. I have been with them for 11…read moreyears. They told my husband, call ahead if you have extra bags , we did ...the truck never picked it up . When I call back they said , it's because you never paid for the extra bag ,( if so why wasn't I told to pay on the phone call at first.)...this is an issues, we paid 70$ less than a month ago , after my baby shower, for extra bags. I have never, paid for extra bags . We have has two or three bags, outside the can and I never paid. I never got , a bill or a mail in the mail, or they don't display online that extra bags are 5$. The girls are rude , communication skills is poor. I told the rude lady on the phone , no longer request service in the future. Her response to me with the other receptionist in the background said other places are more expensive. I rather paid for better service elsewhere.

Once again today I witnessed them tossing the recycling in with the regular trash. They do have…read moretrucks that have different sections for trash and recycling but this truck did not. Why take the time to sort out recycling if it is all going to go as trash especially when we are paying for the recycling service. This is not the first time this has happened. Going to find a different company to do business with.

Quick response, showed up in designated timeframe. $125 is…read morea little expensive for 5 boxes that could be lifted by 1 person, but at least the trash is gone.

If you need junk removal... this is the people to hire!! They are amazing they were excellent with…read moretheir communication they showed up on time ...went right to work and not only that with the time change they worked in the dark for half the time( it was on the side of our shed and we did have outdoor lights ) we are so happy with this company and we will definitely recommend them to everyone

Trash junk pickup of HEAVY BOXES 30 lbs each. Service and communications were great. Quality of…read moreservice and excellent value. Highly recommend. I don't give out a lot of 5* but Dan deserves this one.

Daniel responded very promptly to my inquiry. He showed up exactly on time and removed an old,…read morebroken bed frame for us at a reasonable price . His service was outstanding, and professional. It's rare to find local businesses as good as this. I urge anyone to use this service in the area !