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    The Retreat Restorative & Aesthetics: Dr. Joshua Baker

    5.0 (1 review)
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    2 months ago

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    The Retreat Restorative & Aesthetic

    The Retreat Restorative & Aesthetic

    4.2(10 reviews)
    0.0 mi

    I don't usually write reviews, but I felt like I had to this time so others are aware of my…read moreexperience. I went in for lip filler (a full syringe) and a lip flip and paid $700. I was told the results would last a long time, but it has only been three months and the filler is already gone. That was very disappointing, especially for the price. I'm not sure what product was used, but based on my experience, I would not return. I just want to be honest so others can make an informed decision before spending their money.

    ** Im posting here because they had my Google one removed. They were probably able to because maybe…read moreit's considered a double review because I didn't have enough space to address their ridiculous response. I just saw the response to my review. RUINED MY FACE. I'm not able to add more to my original review or respond- so I will in a new review. I DID REACH OUT to yall. I sent you a video/pics and asked for my medical records just days after this happened and you IGNORED ME. You did not respond via text and never called. I waited 4 months before seeking additional treatment elsewhere. Im just supposed to live like that? And because I finally sought help, this is my fault? The medical gaslighting is abhorrent. You can see what I looked like.. the pictures are time stamped! I posted screen shots showing the dates on purpose because I knew you would try to avoid accountability. (See original review) Within days of the hyaluronidase injection, my face had lost considerable volume and I had extreme laxity. Yes, hyaluronidase is "commonly used" But first of all: you are using it OFF LABEL. That's 100% fact. And even though it does work on occasion for fillers, it should only be used in emergencies and by someone who knows what they are doing. Secondly, you were supposed to administer it with lidocaine which you didn't. That's why my face was on fire all night... It hurt so bad and that is what made me look into the product. At that point, I decided I didn't want more even though a nurse there suggested it. I texted her and said I went down a rabbit hole and I'm just going to live with the lumps left by the filler. Though in the back of my mind, I thought nothing bad was going happen to me but I also wasn't going to chance it by getting more. BOY WAS I WRONG. Y'all ruined my face and impacted my life for almost a year now. Thirdly: you are supposed to dilute it. You didn't do that. You injected full strength hyaluronidase into my face after using the wrong filler for that area and to this day you have no idea how much you injected into me. If you continue to blame me, I swear to God, I will have signs made, and I will stand outside your building. What you did might've been a mistake (one that should have happened- it was negligent at best) but how you're handling it now and since - is absolutely disgusting. The way that what should've been such a small thing has affected my life- You will never understand because you are too busy blaming me. You never ever tried to help me. You guys ignored me- so I figured I was on my own and now I'm also being blamed for going somewhere to get it fixed. UNREAL. I sent you videos and pictures on May 27 2023. The day prior I requested my medical records-- I was IGNORED for both. This was within days of the incident. I didn't reach back out to you until February 20, 2024 when doctors wanted to see exactly what you did. At that time you responded with a piece of paper that I'm pretty sure you filled out the day I asked. To misrepresent in your response to my original review that I waited until February 2024 to address my concerns or ask for my records is a blatant lie. But even if I had, to avoid conflict, it doesn't change what happened. But I 100% reached out to you guys several times and was ignored. Update: Google reinstated both reviews. And good for them. What is the point of having a review system if it can be manipulated. To add I have no evidence that they flagged/reported the reviews until they were removed but I can't think of who else would? But in the chance that it wasn't them, I don't wanna make any false accusations.

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    The Retreat Restorative & Aesthetic
    The Retreat Restorative & Aesthetic

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    Kien Tran, MD, PhD - Lobby of Liberty Dermatology

    Kien Tran, MD, PhD

    3.9(7 reviews)
    3.8 mi

    I don't really even know where to begin... Once referred, we went to see Dr. Tran about treating…read moreour daughter's hemangiomas. At no time, did this Dr. utter the words, "This is not something I can personally treat." or "Unfortunately this is beyond my capabilities." etc., (even though nothing has changed, that is exactly what's being claimed as of today when a follow-up to that initial consult was being scheduled). During that initial consult, Dr. Tran DID say, "I would like you to go see this specialist for a second opinion, just to be sure, since this is pretty rare; and then come back and see me for a follow-up." _ This literally implies we would be coming back to TRAN for the TREATMENT of the condition, once his "opinion" was verified by the "specialist"... there is NO OTHER WAY that could be interpreted, period. As was explained to Tran at the time, and again to various staff while trying to schedule the follow-up: "Yours was not the 1st opinion, it's not even the 2nd or 3rd -- You're the 4th or 5th Doctor in nearly 2 years (from the various NICU Doctors, Pedia., to Tran, all of whom have said the exact same thing [but she's now old enough that we feel comfortable beginning treatment]. _ Tran, at the time said, "The second opinion is not required, it would just be a good idea; but you can certainly do what you want." (as if we needed his frikkin' permission -- and keep in mind, this is after explaining the multitude of "opinions" already attained by NICU Doctors who are way more educated, specialized and experienced in pediatric matters than any Dermatologist!). Anyway, during the course of attempting to schedule the follow-up, I inquired as to whether or not our daughter would even need to be present, as we would just be discussing treatment options during said appointment, which she doesn't really need to be present for anyway; and explained that due to Covid-lockdowns, Masking, and her negative association with trips to Dr offices (for Pediatric vaccinations, etc.) she now freaks out and is inconsolable for as long as any Nurse or Doctor is in a confined/small room with her, especially if masked (which is what happened during the consult; and because of that, we weren't able to sit and discuss really anything because everyone, ourselves included, just wanted to get her out ASAP... Well, they must have remembered her and just decided it's not worth the hassle to treat her, so they're now claiming Tran isn't qualified to treat her. LMAO. Okay, so, if you're being honest THIS TIME, it means you've been committing fraud up to now, in addition to wasting our time and money; and you owe us (and the insurance company) a full refund, since your office knew we were coming in for a hemangioma condition which she was born with [the rarer congenital variety]... Again, IF this is something he cannot personally treat, then that is something that would've been stated for legal (and ethical) purposes PRIOR TO, OR DURING the consult; and a future appointment would not have been suggested for the matter, PERIOD. Regardless of the reasoning, we would not go back to them even if they offered to treat her for free. What has happened to the medical community over the last couple years should chill everyone to the frikkin' bone, because these are supposed to be medical professionals, educated persons who do what is ethically/morally right and who always have the health and well-being of their patient foremost in their minds -- yet, that is pretty much the opposite of what's been happening -- they've replaced practical medicine with feel-good placebos [example: cloth or surgical masks being required in all Doctor offices, despite knowing those masks DO ABSOLUTELY NOTHING BENEFICIAL IN REGARDS TO AIRBORNE VIRUSES [W.H.O., C.D.C., and EVERY PRIVATELY OR PUBLICLY GENERATED STUDY THAT HAS BEEN DONE ON THIS MATTER, SINCE THEIR INCEPTION!], they may help you think you're safe (if you're wildly uninformed), but they are actually putting you at greater risk than not wearing one at all... Suffice to say, when you catch them flat out lying to your face, it's truly infuriating. {P.S. We were referred to this Doctor by our Pediatrician, who like Tran, correctly identified the condition right off the bat -- we did not just pick his name out of a hat -- so even the referring Doctor thought Tran was capable of treating this condition... but, whatever. F this guy. I wouldn't even trust him to treat something as simple as acne at this point.}

    This practice is amazing! Doctors and staff very professional. I have never been taken care of as…read morewell as I was here.

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    Kien Tran, MD, PhD - Staff of Liberty Dermatology

    Staff of Liberty Dermatology

    Kien Tran, MD, PhD - Dr. Kien Tran, MD, PhD

    Dr. Kien Tran, MD, PhD

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    Regional Plastic Surgery Center - Dr. Chase Derrick

    Regional Plastic Surgery Center

    3.8(23 reviews)
    13.3 mi

    The surgeons and staff went above and beyond my expectations. The entire process was smooth and any…read moreanxieties I had were relieved by thorough and transparent explanations. 10 out of 10, would do again.

    I am just at 3 weeks post op from a lower blepharoplasty with fat transfer AND I am feel better…read morethan ever! The process from start to finish has been handled with a great amount of care and I am so glad that I went with Dr. Watumull and team. During the consultation I felt like all of my areas of concern were addressed and taken seriously. I did not feel rush in any way to make an overall decision. I worked with Heidi who very thoughtfully discussed payment options and brainstormed with me on what would be best for my situation. It was refreshing to have this level of thoughtfulness. Leading up to the surgery I was well informed off all processes and was walked across the hallway to the surgery center for a quick introduction on top of the time spent in the office already. The day of surgery I had a fantastic team that made me feel comfortable and that my well-being was of most importance. Post-surgery I had all of the care instructions needed to be set up for success at home. I have had one post-op so far and another tomorrow. During these visits Dr. Watumull has spent time answering additional questions (when can I start wearing makeup, when can I begin working out etc...). I am so happy with my results. It feels incredible to get rid of the "tired" look I had before and really showcase my energy through my eyes! 10/10- would absolutely recommend!

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    Regional Plastic Surgery Center - Dr. Denton Watumull

    Dr. Denton Watumull

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    Dr. Chirag Mehta

    The Retreat Restorative & Aesthetics: Dr. Joshua Baker - cosmeticsurgeons - Updated July 2026

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