This is place us crooked. I made the biggest mistake of my life Today. I called AJ Towing thinking…read morehe was legit. I was in a car accident. He towed my car to his shop. I paid him $100. I called enterprise and told me to lock up the car and do not leaves the keys. after I told them that my car was at AJ Towing they said do not leave the keys. Bring the keys to enterprise and they will send a tow truck to pick up the vehicle. I told him that enterprise did not want me to leave the and at that time he told me that he was going to impound my car. I just had a terrible situation and accident and this guy was a jerk. I don't know what it is, but enterprise told me not to leave the keys with this guy. Then I the tow company that picked up the car from and they said he is not a legit towing company, but I thought he was. He has no cameras on his property for safe guarding vehicle,and he does not have the capacity to properly tow smaller vehicles. If I had known about his bad reputation around town and throughout Rent-A-Car agencies, I would've never called AJ Towing. I wish I can give him a zero because he should not be in business taking advantage of people. Mulliigan towing came and removed my car From AJ towing. It turns out that AJ towing has a bad reputation in Springfield in the towing industry. Be smart! Do your own research before calling for his Service

From the owner: 24 hour towing and roadside assistance Lt/md/heavy duty…read moretowing Flatbed local&long distance towing Approved by all major motor clubs

Fair, fast and friendly service. Nice guy that Tom. No issues great job Tom. If I ever need a…read moretow I'd call Tom again in the future.

I cannot recommend Tom's towing enough! They were amazing to communicate with, fast and so kind. If…read moreEVER in need of a tow, they are your people!

During the worst weather, when other services would not even answer our calls - YOU were there for…read moreus! Fast, professional and a great value. Would recommend instantly

Tried to work with our roadside assistance - what a joke! Didn't know what to do and came across…read moreDave's company in a search. He was there in 20 minutes (after roadside assistance said 1 1/2 to 2 hours) Super friendly, super professional, super fast and super reasonable. Do NOT hesitate to call them - I couldn't be more pleased with the service I received!

Professional, very prompt. I called the company and the driver checked in with me and arrived all…read morewithin 30 minutes

My tow was scheduled and a 75-105 minute wait was estimated. After an hour and forty five minutes,…read moreI called to check on the status. They told me the tow had been cancelled a half an hour ago. I did not receive a call or update; they just left me sitting on the side of the road waiting! Avoid at all costs!!!

Broke down on my way to St Louis; Thurber was my 3rd phone call and my hero. Dealership said to…read morecall Shaners, who were at least honest and said it would be over an hour. Next name given was Tom's, said 30 minutes; after 45 minutes I CALLED THEM and they said it would still be another 45. Thurber was fast, safe, clean and friendly. If you're stranded in the Springfield IL area - Call Thurber first

Early Saturday morning, I was involved in a flash flood while driving home from babysitting, and…read moreSpringfield State Police had this company tow my car. Later that morning, I stopped by to retrieve my driver's license after Google showed they were open. As soon as I got out of my car, Andrew yelled across the yard asking what I needed and immediately began complaining about how he'd been "pissy" with everyone that day and that he was supposed to have left an hour earlier. I apologized for the inconvenience, but instead of simply telling me they were closed, he questioned me about my insurance, told me my insurance wouldn't cover the damages, and was rude throughout the entire interaction. After I got my keys, I calmly told him he could have been a little kinder, especially since I had just been through a traumatic accident less than eight hours earlier and had no way of knowing they were closed. As I walked away, he yelled, "I wasn't yelling, but I can if you want me to." I understand people have bad days, but there was no reason to treat a customer this way. If customers aren't supposed to stop by, the business hours should be listed accurately. A little empathy goes a long way, especially in the towing industry, where people are often already dealing with stressful situations. I won't be using this company again or recommending them to anyone.

These people are criminals who make up fees to charge beyond towing cost. They also damage front…read moreends and transmissions by dragging them onto a flat bed.

This company is a scam. They towed my car out of the AMC 8 parking lot the night before…read moreThanksgiving. Left my kids and me standing outside in the dark in the freezing rain. Their "no parking" signs were so tiny, you couldn't see them. They towed rows and rows of families and charged $325 to get your car back. Criminal.