Saved Our Road Trip When We Needed It Most We were on a…read moretough road trip from Houston to Appleton, Wisconsin for a funeral when our 2022 Hyundai Palisade died Friday in front of D'Arcy's Pint in Springfield. We called the local Hyundai dealership first and they blew us off with zero help. Springfield Autobody and Towing showed up fast, towed us in, diagnosed the bad alternator, and went way above and beyond -- they offered to come in on Saturday when they were closed and had the remanufactured alternator installed and ready by Monday so we could get back on the road. They genuinely cared about helping a family in a bad spot. Thank you to the whole team -- Highly recommend! -- Matthew (Houston, TX) May 2026

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

Once again! Law Automotive comes to the rescue. Had an emergency tire issue and these guys…read morehandled it professionally and proficiently. There are a lot of businesses that could learn a thing or two from Chris and the team at Law Automotive. The most trustworthy auto shop I have been to in the past several years. Give these guys your business. I'd lay odds that you'll be sold on them too.

Outstanding service. I called right in the middle of the holidays and they got me in within a few…read moredays! Quick turn around time and great communication throughout. My new fav. Thanks for the recommendation Dave Dennis!

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

They were not able to help with my flat tire behind my RV, BUT they made sure to guide and get to…read moresomeone who could help. That's F-ing AWESOME. We got our tire and back on the road in no time. Thank you !

I was expecting to pay a lot for the amount of work that Sam's tire technicians in my truck. But…read morewhen I got the bill it said that I owed absolutely nothing. I highly recommend Sam's tire repair shop very much.

Before Christmas, we were stopped at self check out when buying a bottle of wine to check our ID,…read morewhich is funny because we are in our 70s. I did not have my purse with me so we were not allowed to buy the wine. The manager told us it was a new policy that everyone, no matter how old they looked, had to be carded, which is ridiculous. WE tried to be understanding so I just left the store to go sit in the car. Husband then tried to buy it because he had his ID but she refused to let him. She said how would she know he wouldn'tidn't go out and give it or sell it to someone underage? To make a long story short, from that day forward, we have never ever seen any clerk check anyone's ID. And if that were the case, why would they let an adult who had their child with them buy any liquor since the child is obviously underage. This was really a joke. She was just a tad too zealous in making employee of the month or something. Wonder how much she caused liquor sales to drop that day?