Assisted Living facility Huntington Terrace is a reasonable pleasant place for the elderly. Could…read moreit be run better? Sure, but also this is a tough business to be in. All depends on the staff - as any hospitality establishment HT is also "suffering" from the permanent turnover and this is hard on the residents. Nevertheless, I would like to mention several team members who go well beyond their assigned duties: Rosa&Nat in the dining room; Emily&Elsa caretakers and Stephanie&Wendy med-techs. When I run the place, it will be about 25% better

Moved my parents here 3 years ago and so glad it's worked out. Gave them the choice of 3 local…read moreplaces and terrace was the winner. Most places are very quiet and not many people. My parents are very social and terrace by far had the most active people on our visits. My dad's mom was here 40ish years ago and we were happy back then as well. So many activities each day to keep them busy. I always tell people it's like a cruise ship life at the terrace. My mom has gotten very close to a lot of the staff there as well and has so many new friends

I have been a resident at Carmel Village for 10 months. The grounds are beautiful. There are a…read morelot of activities provided like exercise, crafts, concerts, bbq's, luau, meals, and movies. They also offer offsite trips to stores, movies, museums, doctor appointments, etc. Their finest asset is their staff. Kudos to management on the calibre of their people. They make a house a home with their caring ways and personal attention. I am very fortunate to be in such a loving environment. I would highly recommend it for any loved one. Sheila Ward

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

A long-time elderly friend was just moved here unexpectedly by his son. My husband and I tried to…read morevisit and was stopped by security and asked to leave his room until our visit was okayed by his "power of attorney". The facility director then asked us to leave as we were "not invited" by the resident whose cell phone and address book had been taken away. Feels a lot like prison. Can't be good for our friend's mental or physical well being. Police were then blocked from doing a mental health check.

You could improve the food in the memory center. I have a friend in there and he's been in there…read morefor a while. I had dinner with him the other day and we had a cold dinner. You had a choice of chicken and spaghetti noodles with the breadstick and broccoli or you could have shrimp scampi with some spaghetti, noodles breadstick and some broccoli and unfortunately!

This center allows their mentally and physically unwell patients to loiter all along the street…read moreoutside the facility. They play loud music from their phones, smoke weed, cigarettes, and yell inside my apartment to me and my TODDLER. I've complained and it's done nothing. Maybe this review will get someone's attention

This facility is a living nightmare--an absolutely disgraceful, inhumane place where vulnerable…read moreelders are left to suffer in neglect and filth. It should be shut down immediately. The conditions are nothing short of appalling: trash strewn across the room, including used nursing gloves carelessly discarded next to my grandmother's bed. It looked more like a crime scene than a care facility. The neglect here is blatant and cruel. A family member arrived in the evening--after dinner had supposedly been served and the day staff had left--only to find my grandmother lying helplessly in bed with a fork and knife in her hands, completely untouched food beside her. She had been "tucked in" for the night without ever being fed. Why? Because she couldn't feed herself and no one bothered to help her. This wasn't a mistake--this was abuse. Clinical, institutionalized abuse. The way this facility treats the elderly is sickening. It is beyond neglect--it is a form of sanctioned torture. We witnessed it ourselves. There is no compassion, no dignity, no humanity. Just apathy and cruelty. No one--no one--should ever be subjected to what our grandmother experienced here. This place should be investigated for elder abuse immediately. What's happening behind these walls is unconscionable, and people need to know.

As a professional clinician working in the Senior Care industry for the past 25 years, I must say…read morethat "Signature Residence" in Corona Del Mar is the BEST senior board & care home located in the LA & Orange County area that I have ever seen. I placed my mother there over 2 years ago, and we couldn't be more pleased with Koli Faris (home care owner/operator) and her staff. The fantastic location of the home, owner/operater, Koli Feris and her staff really offer the best quality care and environment for the residents that I've ever seen or experienced with any of my past clients and other family members. Great full, thank full and blessed...

A Place of Genuine Love for my mother and Peace of Mind for us!…read more Signature Residence has been a true blessing for our family. The care, compassion, and patience they show my mother--who is living with dementia--go far beyond our expectations. From the moment she arrived, I felt an overwhelming sense of peace knowing she was in loving, capable hands. The staff is not only professional but genuinely kind. They treat my mother with such respect and warmth--like family. They are incredibly attentive and responsive, the management always keeping me updated and making sure every detail of her care is handled with sensitivity and precision. From medication management to doctor's appointments and therapy, everything runs so smoothly. I never have to worry or follow up--it's just done, and done well. On top of that, the food is delicious, the music and various fun activities bring her so much joy, and the atmosphere is peaceful and comforting. There's laughter, music, and genuine connection in the air--it doesn't feel like a facility; it feels like a nurturing home. I'm endlessly grateful to Koli and her wonderful team at Signature Residence for giving my mom the dignified, joyful life she deserves--and for giving me the gift of peace of mind. I couldn't recommend them more highly.

We had my mother stay at Magnolia Palms to regain her strength after a long hospitalization from…read moreHoag and a skilled nursing facility and had great care. Kim and Chris made my mom feel right at home, and the caregivgers were great with her. The home was very clean and the meals were excellent! My mom's only complaint was that she could not enjoy the meals because of her diabetic meal restrictions. Kim got our mom strong and independent to return to her home. We highly recommend this board and care. Thank you!

Never expected needing to find a board and care facility for my family member. It was a transition…read morefrom rehab to home. This was all new to us - how to find a place and find a place we like. Our placing agent recommended Magnolia Palms. We end to check it out and the owners Kim and Chris were very patient with myself and my family. They answered all our questions made us feel at ease that my family member will be well cared especially since we were not local. Setting up the contract was pretty straight forward and they are electronically savvy. The facility is brand new very comfortable. The rooms are pretty good size and very clean. The staff there was very attentive and addressed all needs. We lived up north and never worried about our family member's care. We were extremely happy and felt they treated us like family. If you are looking for a place for your loved one and want them treated like family, consider here!

From the minute I walked in I was warmly welcomed! The tour is not rushed and very thorough! The…read morestaff is very professional and busy! The atmosphere is very warm and like being at home not in an institution! Thank you for having a great place for our loved one!

The staff at Newport Mesa Senior Living are truly amazing. Friendly, accommodating, and…read moreprofessional in every way. They take excellent care of their residents, treating them with genuine compassion and respect. The community itself is clean, smells fresh, and has a warm, welcoming atmosphere that really feels like home. What stood out most is that their care clearly comes from the heart. Even their Director is very hands-on and involved with the residents, which speaks volumes about their dedication. I highly recommend Newport Mesa Senior Living if you are looking for a place where your loved one will be cared for like family. They also have community dog that brings smiles to everyone. But haven't seen him for quite a while, maybe on a leave cause the weather is hot.

On my very first day of crazy and frustrating searching online and calling assisted living…read morefacilities for my dad, Bob answered my call. I just wish newbies on this process, like me, would find Bob right away. Bob is genuinely kind, caring, and was so helpful conveying all the pertinent information regarding the elderly care business including contacts for placement agents! He didn't have to answer my call especially while he was driving but he did. He didn't have to volunteer any extra and tremendously helpful information but he did. He didn't have to spend 26 minutes on the phone with me patiently explaining information but he did! After that call, I felt like I talked to an angel; I felt so blessed! I didn't meet Bob (yet) but I know in my heart, I could trust him with elderly care for my loved ones. A million thanks Bob!

I frequent a lot of board and care homes for patient visits but this is by far the nicest one I've…read morebeen to. The house is located in a quiet neighbor. The house and interior seems newly renovated and well maintained. It is aesthetically pleasing with modern colors and decor. The rooms are personalized with each residents personal photos and memorabilia to make it their "home." What makes this place so wonderful is the caring/loving owner, manager and staff. Ruth the owner is very down to earth and has a very hands on approach involving resident care and safety. Most owners of these board and cares don't visit the place and just have someone manage it. Ruth is not so, I see her frequently at the house bringing goodies in for residents, checking in to ensure her staff are ok and any concerns are addressed. I work mostly with Kim (manager), Theresa and Courtney (care staff). Kim is sweet, caring, involved with patient care and safety and always there to support her staff. Despite of crazy days and chaos she encounters, she never brings it to work and always has a smile on her face. She goes above and beyond to ensure her residents are not just clients but family. She truly cares for her residents and that is the heart of this field. Theresa is always so gentle and patient with my little lady there. Courtney is fairly new to the house but she is also very sweet and friendly with the residents. This place has a lot of different activities to keep their residents entertained, minds active and improve quality of life. If you are looking for a place for your loved one and budget allows, I would highly recommend this place.