They used to have a good service and friendly. As per 7 -8 years patient, I will no longer coming back here. Front desk people are very rude, lots of mistake sending a prescription to my pharmacy, over charge, and almost impossible to speak with a doctor when help needed. They suddenly stop accepting my insurance and refuse to give any help. I had to find another doctor to get a prescription for my allergy when my last visit was less than a six months ago. read more

Terrible experience with USCIS exams, they made a mistake with a name and they don't care about expenses just tell you to get new test despite the cost, front desk people are so rude and hopefully Dr ANN KIM check this, I don't recommend you choose this clinic for this kind of process, a young guy without knowledge trying to convence to get a new test despite they made it, unfortunately the dr Ann wasn't heard about this but hopefully check it because they're causing loose valuable clients just for mistakes that can be solve as professional. Beware of your process if you're into GC because USCIS assume there's the right place to do it. read more

Going here for a Covid test?! Don't even! Their test isn't even 100% accurate or someone just isn't doing it right. (Don't even get me started with their insurance acceptance) This place is rude, unapologetic, disrespectful, and unorganized. I almost feel bad for the current patients that go here and the fake 5 star ratings provided for them. They have staff working here that don't even know how to do their own job and receptionist who shouldn't be even working behind that desk. I have never been so unsatisfied with a hospital / Dr's office as I am with them. I will never be stepping foot in their door again. You can just feel the unwelcoming mat roll out when entering. DO NOT RECOMMEND! read more

Somewhat pushing a patient with her own mindset regardless of the previous treatment from other doctors. Never sent a specialist referral as promised. read more

I found Dr. Kim and Dr. Mahidashti because my insurance changed and I couldn't go to the doctors I had been seeing. But to be honest, since moving to NJ, I hadn't really found a practice or doctor that made me feel taken care of. Until I found Joy Internal Medicine. I grew up with a bit of a hypochondriac mother and that is why sometimes, when I wake up for a few days with numb fingers and toes, I get very paranoid. But, there's nothing like a kind, professional doctor to really acknowledge your worries and take tests and ease your mind. Dr. Kim did just that. She took the necessary tests and all was well with me! I recently went in for a visit because of a bad sore throat and instead of seeing Dr. Kim, I saw Dr. Mahidashti and she was great as well. She listened to me, checked all my vitals, prescribed some antibiotics. I even emailed later with another concern and she was quick to respond. The office itself is clean, bright and the front desk crew is very nice and professional. The location is a bit off the beaten path for me, but it's worth the drive for a quality medical team. read more

Dr. Kim is an excellent family doctor. Has always advised me on what to do regarding health and lifestyle changes to make as we get older. Appreciate her and the staff at the offices! read more

Awful. I made an appointment via ZocDoc in the AM for the afternoon. In the early afternoon, got a call saying the booking via ZocDoc was not confirmed. Could not make an alternative booking elsewhere since it was too late in the day. Insisted I book a "Telehealth" appointment sometime confirmed and she'd check the schedule. The admin was unapologetic and rude, insisted that there was a dictionary difference between being "booked" and being "confirmed" and generally took the view that everything was my fault. Wouldn't trust any medical practice that operates this unprofessionally. read more

Joy Internal Medicine - Internal Medicine Near Me - Englewood Cliffs, New Jersey

So unprofessional!!!! I wish I gave them zero star. Never seen the worst hospital like this before! The nurse I talked to (Asian American) was not friendly and more importantly, they lost my saliva PCR test sample so I wasn't even able to get the test result. I waited for the result to get for a week and called the office for not getting it and they were like "huh? We don't have your sample. You did the test here?" They didn't know until I called in!!!! According to them, their lab lost my sample but to me it is also THEIR responsibility to track the sample to send and receive from the lab. They didn't even apologize their mistakes and asked me to come do the test again and of course I reject it since they just lost their credit and it is such a waste of time for me to travel all the way for them. I did the test near my house and I satisfied with it. I also highly doubt their test accuracy since on the same day, my husband got negative result from Covid PCR and did the test again at CityMD which got completely different result. (Covid positive). Yes, he had all those Covid symptoms and we didnt believe their result so we did it again at another location as soon as we receive the result from Joy. So unprofessional and definitely not coming back! read more

I called ahead asking if they took my insurance and they said yes, so I set an appointment and went to them. When I got there, the staff working there said that they don't take my insurance and were very rude about it. We had other coworkers who went there with the same insurance and were accepted, but the staff made an error with us. They weren't apologetic and were not helpful at all. read more

i was there simple physical exam, looks like 10years old girl checking my vital sign, she looks like daughter of one of the staff, very unprofessional and very embarrassed moment. i was there for client not a for practicing one. how can i believe them as professional with my valuable body, they don't think that way, just play ground of kids read more

I love dr. Kim . She is a sweet heart and the staff is really great. Its quick and great service. Seriously reccommend her!!!

excelente Dra, muy profesional y muy precisa en su diagnóstico. muchas gracias por su atención!!!