1. J.P. Flooring

    1. J.P. Flooring

    0

    Carroll, IA

    J.P. Flooring

    2.3 (3 reviews)
    Closed 10:00 am - 5:00 pm

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    American Home Shield - Bad AC that's not cooling at all

    American Home Shield

    (353 reviews)

    ABSOLUTELY AWFUL EXPERIENCE. I do not recommend American Home Shield to anyone. I've had multiple…read moreissues with them, and their customer service has been consistently unhelpful. First, my pipe leak claim was denied and I lost my $100 service fee with no real explanation. Then, when I needed an electrician, things somehow got even worse. I specifically arranged to take Monday, December 1st off work so I could be home for all scheduled repairs. I planned this well in advance. AHS assigned me to JC Electric, who later informed me they could not come on that date and told me to contact AHS to be reassigned. When I called AHS, they told me they needed verbal confirmation from JC Electric before assigning a new technician--but they couldn't reach them. I was essentially left with no solution. The next day, after another long hold, AHS finally reached JC Electric, who confirmed they could not service my home on December 1st. After all of that, I was told AHS still could not assign me another professional and that I had to work around the technician's schedule--not the other way around. How does that make sense when I am the paying customer? Their process is inconsistent, their policies contradict themselves, and their representatives keep you on hold endlessly with little to no resolution. This company has been nothing but a waste of time, money, and energy. Do not waste your money on American Home Shield. You're better off using Thumbtack or hiring reputable technicians directly.

    What ever you do don't use this company the absolute worst they'll do everything not to cover what…read moreyou called in for I needed a sump pump and they wanted to charge an additional $200 for some construction work that never needed to be done. Be done.

    J.P. Flooring - flooring - Updated September 2026

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