Great family owed business. Awesome prices, we hire them to do all are rental house, flip homes, an…read moreprojects that require carpet or vinyl. Recommend them to anyone.

If you're wanting to be insulted by, yelled at, hung up on, lied to, promises broken...this is the…read moreplace for you! If you also wanting to be told 'we never wanted to do business with you', told 'you have a horrible reputation', this is the place for you!! If you're wanting to be told you'll be turned into collections because your check, 6 days after it was mailed, is lost and you have offered to drive there and pay, this is the place to go. Don't let their cheaper estimates get you...I will gladly pay double to not have to go thru what these people put us thru these last few weeks. To be fair, the final product looks good, but I am sure someone else in Carroll will do just as good and not treat us so horribly. This place is HORRIBLE, HORRIBLE, HORRIBLE! !

This company came to our house to clean the carpet after water had leaked and damaged it. I had…read more$400 cash tucked away in a desk drawer of a desk that only I use, in a room that only I go in. The money was there on Monday. On Friday, the money was gone. Sometime between Monday and Friday when I was away, one of the workers had stolen the cash. Why this worker was snooping through my desk is beyond me (The desk is easily movable without opening drawers). The bottom line is, DO NOT hire this company, because their workers may steal your possessions!

Hired them to clean a building on a regular basis. They didn't show up at the agreed times/days or…read moreat all for weeks and when they did, only the bare minimum was done. They had a specific list of items to be done and when to do them. None of this was done. And, when I finally had to let them go, they insisted on getting paid for the upcoming month. Laughable. If your not doing what you were hired to do why would you expect to be paid?

Poor customer service. I was quoted $125 on the phone. Was charged $238 when job was completed. It…read morewas 3 small rooms and little furniture to move. Plus showing up 4 hrs late!

Unfortunately, there are too many things that were done poorly/incorrectly and too much damage done…read moreto list everything here. It was just a very bad experience for us all the way around. Very expensive shoddy work done. We are just sick about it.

From the owner: Our business offers a range of flooring, fireplace, and countertop products. We believe in having…read moreexceptional customer service and providing a trusting relationship with our customers.

J.P. Flooring will be our only flooring company in the future. They were very accommodating to our…read moreemergency, very reasonable in their prices for the high quality of the product, very professional in all aspects. Their communication was excellent. They have a large store, huge selection of anything you would be wanting. Rhonda provided valuable assistance.

We bought $3000 dollars of flooring from them. They hired a guy to install it. Then when we noticed…read moresome installation damage that's minor. They refused to call us back. We went there to talk and they got snippy and told us well you bought clearanced stuff that's not good and we told you that. NO THEY DID NOT. We bought the last of it and when we went back they had tons more of it. So much for end of stock clearance. They refused to stand behind their products and installations.

This business is so lacking in customer service that I could not recommend them to anyone.read more

From the owner: Interior Touch offers free measuring services for LVP, Carpet, Cabinets, Onyx, Vinyl Sheets,…read moreHardwood, Hardwood, Cabinet Handles, Backsplash Tile, Faucets, and so much more.