I agreed to leave a positive review after successfully negotiating a reduced fee due to…read moremisinformation provided at the time of showing. Four years later updating as my neighbor and I have been forced out of our apartments by the DOB due to a slew of violations on the property- the most important ones being the illegal construction of backyard doors and conversion of a storage cellar into dwelling spaces- our bedrooms. Nice clause on the bottom of the broker agreement releasing these folks of any liability after happily telling me I could easily fit a queen sized bed in a death trap. These "expert advisors" are in cahoots with some of the filthiest slumlords in BK. Always check the DOB website for violations certificates of occupancy and landlord watchlists before proceeding.

Note: Today, 4/08/14, I received three voice messages from Melissa with management's contact…read morenumber. Thank you, Mr. Hill for following up. -------------------------------------------------------------------------------------------------------------- At first BAB seemed like a professional, prompt establishment. However, the agent I worked with, Melissa, basically lied about many details of the apartment I ended up renting and was only out to make her part of the commission. The apartment was being "renovated" when I saw it. Melissa said the landlord would replace everything, put screens in the window and that the apartment came with a ceiling fan in the kitchen. Melissa stated that the landlord is great and the "super" does excellent work. She was very persistent when it came to collecting the deposits and fees, but her dedication fell off shortly afterwards. I requested to see the apartment again before the move in date to ensure all repairs had been made. BAB was unable to make that happen and began diverting my questions to the agent representing the landlord. On my move-in date, the "super" was still repairing the bathroom, there were no refrigerator or stove, the ceiling fan had been replaced with a used light fixture, the windows did not have any screens, and a filthy stove hood was in the kitchen. (The appliances were delivered after 6 PM that evening. Therefore, I didn't have any heat because National Grid could not turn on the gas without a stove.) Over the last month, I have made several requests to have BAB do something about all these issues, but nothing has been done. When I began my complaint to Melissa, she tried to say that she didn't say everything would be "new" or "replaced". She basically just stopped responding to me. At that time, Ernest became the contact person, and he assured that everything would be taken care of. He claimed to have contacted the landlord's agent and more useless promises were made. I was told that the super would replace the hood and install the screens "when the weather got warmer". I recently followed up with the super and he told me that he doesn't install screens. Communication has been horrible. They haven't even been able to supply a contact number for management...just the address to mail monthly rent checks. This has been a disappointing experience. My next step will be contacting a lawyer to see what my rights are concerning this mishap. I have a huge paper trail to document everything. It's great to see how wonderful BAB has been for everyone else...wish it could have been for me as well.

I've known Michelle as a real estate professional for approximately 8 years. She has always been…read morethere to give me great advice and she is super conscientious of the needs of her clients. She's a wealth of resources (& she's also very witty, which helps when tense situations arise....and when selling/buying a property, it can be nerve racking for either side!) Mumoli is a lovely human being and a very capable real estate agent. (& this review is also real!!!!)

Zero stars would be appropriate. Don't get fooled by fake reviews and publicist's junk info. THIS…read moreREVIEW IS REAL!!! We hired Michelle Mumoli to sell 2 properties and it was A BIG MISTAKE. No patience at all, every time we had a question she would get defensive and borderline rude. We could write a book on this unfortunate business deal, but we won't go into finer details as our goal in writing this review is not revenge. We are writing to attest some truthful hints so that others won't make our mistake. She DOES NOT represent the COMPASS brand well at all, actually she does totally the opposite. She was always giving suggestions contrary to what our real estate lawyer (mandatory in NJ) was telling us to do, VERY, very confusing!!!! She disappeared and we didn't hear from her anymore, we were informed about the first closing by the real estate agent of the buyers (very kind and professional!!!!) and about the second one by the lawyer. We are sure she got the checks after the two transactions though!!! Selling a home is always stressful but she added great stress to the process. It felt that she was never, ever in out corner, all together this was a very poor human and professional interaction, think very carefully before hiring!!!!!!

First time buyers and everything went smooth and fast…read more Maria Alves did a fabulous job and we will recommend her to our friends. We are very happy and thankful for everyone involved in buying this our house.

Unprofessional ... rude when you go to the office. And tell you one thing and screw you over when…read moreyou invest your trust in them

I had the pleasure to work with Michelle Moyer in connection with my search for an apartment to…read morerent in NYC. When I met her, I didn't know how lucky I was. Michelle, sensible and knowledgeable, made a stressful process an easy and even pleasurable one! She is caring, dedicated and committed to making the process of finding the right place to live as seamless as possible. When I told her I had a king bed, she quickly sought a measuring tape to make sure that the bed would fit in each of the apartments. Few people are so committed to their customers. No one gives the extra mile like Michelle does. I also appreciated how she would be very clear about the renting process so that there wouldn't be any surprises. Thoughtful and pleasant to deal with, Michelle never pressured me in any directions. Instead, she asked me how I felt about the places we visited. I genuinely don't think you can get a better realtor in NYC. I will forever be thankful and will always recommend her enthusiastically.

Worked with Platinum Properties to find a place in NYC, they showed us an apartment and we decided…read moreto move into that apartment, signed the documents, hired a moving company to move in and once we were moving items into the apartment building we noticed that they did a bait and switch and the apartment was very different, the original apartment had a large closet, a full size refrigerator and an oven/stove, the new apartment of which they had said was exactly like the one they showed us had a much smaller closet, no storage space like original, a mini fridge and only two hot plates on countertop. When we went back to them to complain they said the original had already been moved into and there was nothing they could do. After several extremely rude calls with their COO and legal person, we contacted an attorney to get our broker fee from them returned. The entire exchange was unprofessional and rude on their part.

Daniel is the real estate agent you want for your new home…read more I love that it is a family owned business, you get the attention of someone who is on your side. He will work for you, and not for some big company who makes him run around like a chicken without a head. He will take his time with you and be patient and caring. Just do it you won't regret it!

A very professional and friendly service. They were very prompt, appeared to work overtime, a good…read morecollaboration of camaraderie within the company to be efficient. They created a free logo for me for my business during a hard time in the economy with continuous efforts to deliver the satisfaction of the product. Very easy to work with.

After working with others who claimed to be experts in the field, and local area, I was referred to…read moreJanine. She might be based in BKLYN but she is a true expert on NY as a whole. More importantly she is an expert on the market as a whole, she knows how to market to potential clients and just overall has her finger on the pulse of the NY real estate market. What I liked best about Janine is that she has the exact right balance of Hustle and Bluntness. She's going to call it as she sees it and then Hustle to get the job done for you as she has done for us! I can't say enough about her abilities and I look forward to working with her on future properties when they are ready for the market.

Janine was amazing! Went well above and beyond taking care of us as buyers in Manhattan! She knows…read morethe industry, market and is just great to work with! We definitely had several hiccups and she had our back and got it done!

Brian is a patient, patient man…read more I recently bought a home in Brooklyn with Brian after a long search that began with apartments, meandered through buying the unit I was in at auction, and finally got around to looking at houses all over the place. It was a long process that involved shady sellers, very frustrated lawyers, multiple contracts, multiple title companies, and my calling on Brian to pull up every contact and resource he had available, including contractors, additional lawyers, expediters, auction experts, the whole 9. Throughout the whole thing Brian was candid and honest, stalwart and patient. He gave me good, honest advice, and when he didn't know something, he told me straight up and found someone who did. I'm very happy where things ended up and glad I had Brian in my corner the whole way. When I need anything RE in the future I'm going straight back to Brian.

Brian is excellent…read more if you need more info, read on: Throughout our homebuying process, Brian was there, dotting the "I"s and teeing the tees. He understood what we were looking for, and didn't try and show us bad-match homes. We bought an investment property, a new endeavor for us, and Brian was able to help us dodge a few duds and secure lasting, family based tenants, as well as guide us through the lease process and point out some pitfalls. Professional, earnest, helpful. I can't say enough.

As a first time buyer Saquib was super helpful and an excellent guide in getting me through the…read moreprocess. I had been looking for a place for some time and probably saw upwards of 10 condos in Jersey City. At no point did I feel any pressure from Saquib to speed up my decision or make concessions on what I wanted. This was huge for me as a single first time buyer because I really felt like he was in my corner and looking out for what I wanted rather than looking for a quick sale. Once I decided on a place, he provided good comparisons and information for me to make an informed offer. He spent several hours with me after the offer was accepted to walk me through the key milestones and dates for the buyer. Throughout the subsequent steps (mortgage selection, inspection, appraisal, mortgage approval), he was there every step of the way going above and beyond in terms of helping and stepping in when needed. I had a particularly difficult time with my lender and Saquib stepped in a number of times and tracked down the lender's representative to drive things forward. Home buying process can be very stressful for anyone, especially first time home buyers, but having Saquib as my agent definitely had a calming effect on me as I always felt he had everything under control. If you're looking for a home (especially as a first time home buyer) and you want an agent who is knowledgeable, super responsive and will genuinely look out for your interests I would highly recommend Saquib.

Saki has been my realtor for 8 years, for the purchase and sale of my home. He is honest and…read moretrustworthy and we practically consider him family. He got us over asking in record time. I would always recommend him and use him again in the future. We could not have asked for a better realtor.