As far as towing places go, this is as good as it gets. If you're visiting a towing company, odds…read moreare it's not for a pleasant circumstance to begin with and it's easy to get frustrated at the towing company. Without getting into a dramatic long story, a good friend of my sister's had his car towed, impounded and auctioned by the state. He was out of state, and I was the lucky one called upon to drive to Clearfield from Salt Lake to get his things. This is where I back up a little, and give glowing remarks about this towing company. You see, they didn't have to keep his things at all. They could have easily sent all his crap with the car to the auction, but after some pleas from his family, they were gracious enough to unpack a full car and store his stuff for several weeks until I was asked to retrieve them. And I'm talking like 15 garbage bags full of his earthly possessions. That's where they earn their first round of brownie points. The second round comes from the fact that though they are only open from 9am-5pm Mon-Fri. they opened up at 8 am on a Friday for me so I could haul butt up there and get the stuff and be back in SLC before I had to be at work. Stellar customer service from a company in an industry that is known to have none. Five stars all the way.

My teenage son's car broke down and I called Trevor's Towing to come to the rescue. They were…read morefriendly, fast and professional. I highly recommend them! Thank you Trevor's Towing!

Everything you would hope for in a towing business! Everyone I spoke to and interacted with were…read moreso kind competent and professional--from Kody in dispatch to Wyatt who towed my car. Everyone is so helpful! It cost $127 to tow my vw from Bountiful to Strong downtown on a state of the art Flatbed trailer. Thank You all so much. A1 service.

Superior customer service! I didn't even use this service because I didn't realize they were in the…read morewrong city, but I called, explained my situation, and they were very upfront with costs and let me know that they were not in that area but would still help me if I wanted to pay the bit extra to have them come to my area of service. They were professional, used a kind tone and were empathetic. I even got a "Good luck to ya!" At the end of the call :) I would use them based off of my one phone call with them if they were in my area.

It does not get better than this. Fast service with a smile, and after looking at 4 different…read moretowing companies, they were the best price too. Taylor showed up on time, treated my car with respect and was not in a rush. He dropped the car off, turned in the Keys, and then followed up with me to let me know everything was done.

From the owner: Sainsbury Towing is a Light/Medium Duty towing service that provides services to northern Utah. We…read morehave over 12 years experience and we are family owned and operated.

Andy was professional and a great help…read more I broke down on the pass between Brigham City and Mantua, on the tight turn with very little shoulder. My radiator blew and is visibly steaming. Which of course since this is Utah. People come sailing around the corner and honk angrily at me, like I chose to break down for fun. I called 911 so they could use their lights and form a convoy. I could travel slowly for a minute at a time, because the truck will force a shut down. It's a 2023, so it can sense the problem. Which is good. With the cops behind me people stopped driving by honking and flipping me off, so that's also good. At any rate we got to that middle road that leads to the lake in mantua. After the cops left I had to wait for an AMS mechanic to come inspect it, to make sure what the problem is. I apologize I don't remember the gentleman's name. Bit of a bigger older guy, I would have trouble with a trailer in Logan 2 days later; he would also come by and help. Then after waiting a bit Andy gave me a ride back to my HQ. I was 15 minutes away from my drop off. But the company didn't approve us bringing the trailer there. So instead we went the hour and a half to SLC, and I had to drive back the next day with a loaner truck. Good service, I'd recommend them.

The service that they gave was acceptable. We were stranded in our RV they came. They replaced two…read moretires. They charge us $843. They charge us for the for two hours and it did not take them two hours. I think this is a really good example of price gouging and highway robbery. After reading on yelp and a few other sites, I did find out that a lot of people haven't been happy with this company but when you're stuck, you're stuck.

Great place, excellent service…read more We had a faulty fuel gauge in our RV that left us stranded 25 miles short of town. AAA attempted to rescue us, but even after waiting several hours (though not so bad in an RV), AAA would only bring two gallons of gas (even though we were premier members which was supposed to mean five gallons of gas as well as longer towing if needed), and spilled much of the gas because their nozzle wouldn't reach. Of course, we ran out of gas again before getting to the next gas station and were re-stranded. Anyways, after complaining to AAA, we were fortunately put in touch with Ogden towing. They were out within the hour, he (Dan, I believe, might be the manager) kindly brought us cold water bottles on a hot day, had a giant towing rig that looked capable of solving any problem, and most importantly, five gallons of gas. Dan gave us clear directions, then followed us into town, all the way to the pumps to ensure we were set. He was kind, competent, and careful. And I think this was still under a AAA service call so he likely went beyond their protocol and paid for the extra gas out of his own pocket (I wasn't the AAA member so couldn't say/review). Couldn't ask for more. How he does it with all the wacky motorists and problems out there is impressive. Places and people like this make the world a better place.

Ogden Utah Towing provides excellent service when I hit a deer. The driver was on time, and…read morecourteous. He was able to help me work out the details of where to tow my car to, quickly and efficiently. Zac was helpful with coordinating my insurance coverage and towing it to a location that was convenient for me. Excellent customer service on a holiday weekend, and as a single female alone I felt safe.

Boast 24/7 dispatch but couldn't get them to pick up the phone or call back after leaving a message.read more

They were awesome to work with. Came to our house quickly, got the car to start and still towed it…read morewhere I needed it to go. Very sweet and explained things perfectly.

I called them o a Tuesday morning, requesting to have my car towed from my garage to a local…read moremechanic, less than 5 miles. I told them it was not an emergency and didnt need to be dropped off until the Monday morning. The driver shows up that afternoon. Very nice gentleman loads up my car everything seems normal. Then he hand me a bill for $375. I explained there must be a mistake. He dropped the bill to $355. I swear if my car wasn't already on the lift I would have never let him take my car. He professed his professionalism, said he was worth it. I just wish he wouldn't have left the fluids from the previous car all over my driveway. Now I have a stained driveway on top of his professionalism. * Update - the Company reached out after my initial review. They were extremely polite and listened to my issue(s) and took corrective action to resolve the situation quickly. I adjusted my rating to reflect the excellent positive customer experience.

The driver was trying to joke during texting but it was very ignorant. After we towed my truck two…read moremiles to my house I was charged $158. That seems a little high to me. I will never use this company again. Was contacted by the office. There was a miscalculation in the pricing. I was refunded to a more appropriate amount. Thank you

Along with Alstate today All Roads Towing got to me and my children so fast and dropped off my car…read moreat my house for me after my breaks failed they left the keys right where I told them and were very kind, trustworthy, and amazing. They didnt break my wallet to get my vehicle home and I appreciated that more than anything. Thank you I will definitely be calling you guys now anytime I need a tow.

Lesson learned today for my teenager...don't leave the dogs in the car when you have to run back in…read morethe house for a phone charger because the puppy is going to lock you out... I used my roadside assistance through my insurance and they got All Roads Towing dispatched for it. It took All Roads about 20 minutes to get to the car and unlock it, and get 4 grateful dogs freed (and stopped my daughter's full on panic attack). The gentleman was kind and friendly and very much appreciated. Thank you for your quick service!

Was the roadside assistance company sent to me by my insurance company. They were over an hour off…read morethe original timeline, but were very communicative through the whole process, and it was not an emergency so no worries there. They were able to unlock my car in about 2 minutes and I was good to go!

‼ PLEASE READ! IT'S LONG BUT PLEASE READ ‼…read more The owner of the company asked me to leave a review, so I'm sharing my honest experience. While the service itself was quick, the professionalism was completely lacking. From the moment he arrived, he got out of his car aggressively, with no facial expression. His tone was condescending, and he spoke to me with attitude throughout the entire interaction. I genuinely felt like I was being attacked. He repeatedly talked over me and didn't give me a chance to explain anything, which left me feeling dismissed and uncomfortable. As a customer, especially as a woman, this behavior was completely unnecessary. What raised further concern was his insistence on full payment upfront, even though the service was being covered by my insurance. He claimed he doesn't deal directly with insurance, despite the fact that they contacted him to accept the job and were paying him. Even after this was made clear, he continued pushing for direct payment from me. He also blamed me for my insurance sending him to the wrong location, going as far as arguing that I provided incorrect information, which was clearly not the case. I had limited time and needed immediate service, so this unnecessary argument only added to my stress. He then requested additional payment authorization from my insurance before assisting me and made sure they confirmed it would be approved. On top of that, he brought up gratuity multiple times, which felt inappropriate given the situation and his overall demeanor. Unfortunately, I was rushing to catch a flight, so switching providers wasn't an option.. Otherwise, I absolutely would have. Would I recommend this service? Absolutely not. Professionalism and respect should be standard, especially when someone is already in a stressful situation. If a zero-star rating were possible, that's what this experience would deserve. **UPDATE 01/17/26 around 9pm-10pm After doing some digging, I realized I may have narrowly avoided being scammed. He claimed he was sent to the wrong location and texted me a screenshot of where I'm assuming he had stopped, saying the insurance company provided an incorrect address. However, after reviewing the three screenshots he sent me, it appears he accidentally included the original order. Here is the timeline: * 4:22 PM: He sent a screenshot of his location, claiming it was incorrect. * 4:23 PM: He accidentally sent a screenshot of the original order. * That order clearly shows the correct address, with the job accepted at 3:47 PM. * 4:21 PM: He told me to place another order. * 4:29 PM: I contacted Volkswagen. * 4:32 PM: Volkswagen confirmed a second order. In other words, the correct address was entered on the first order, yet he claimed he was given a different address. Based on this, I believe he may have been paid twice and also attempted to collect upfront payment from me while leaving me to handle reimbursement. I will be contacting Volkswagen to report this and will update this review if needed. I wouldn't wish this experience on anyone that's why I'm leaving this review, so please be cautious when dealing with this "business owner." **ANOTHER UPDATE 01/18/2026 @ 8:40pm** Another review based on his comment and my experience with him AFTER this Yelp review. My review is based on my honest experience. There was no wrong address given. The original order shows the correct location. The technician went to a different address after inputting a different location on his own, which was not provided by me. I have all documentation and proof to support this. After I provided the review that he personally asked for, he contacted me on my personal phone and sent 11 separate messages between 2:44 a.m. and 3:10 a.m. on 01/18/26, which were aggressive in tone and included threats of legal action. I am unsure what basis there would be for this, as my review is truthful and supported by evidence. I stand by my review and will not engage further.