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    JPT Designs

    5.0 (1 review)
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    UniOne GA

    UniOne GA

    2.7
    (27 reviews)

    I am so glad to have found Panda. I searched everywhere for a company to remodel my kitchen. Their…read moreprices are competitive and they are willing to go the extra mile for you. I met the manager/owner David. He was more than accommodating. The quality of the cabinets and granites here are great! The edges of granite were fabricated perfectly. They were exactly what I wanted. The outcome of the kitchen was very well done. The installers came in and did their jobs with no scratches and bumps along the way. Customer service is very good. I don't understand the reviews here that are talking about the bad customer service they received from them. The times I went to their showroom, I was treated with respect along with the other customers that were there. Not only will I recommend them to my friends and family, I plan to go to them again to update my rental home too.

    We worked with Jimmy on a basement renovation that included installing a large marble slab behind…read moreour fireplace. Less than a year later, the marble has developed significant cracks extending from multiple corners. When we first reported the issue, we were told someone would come out to inspect it, which they did. However, after the inspection, we never received any follow-up. Despite multiple attempts to contact the company and get the issue resolved, communication has been extremely poor. The final response we received was essentially that because the project was hired through a contractor, they did not know what caused the problem or who would be responsible for the replacement costs. Since then, our messages have gone unanswered. At the end of the day it was their product and their install that has failed yet they refuse to take responsibility . Also, completely ignoring a customer after a major installation failure is unacceptable. The lack of accountability and follow-through has been very disappointing and I would not recommend doing business with them.

    Cabinet & Stone City

    Cabinet & Stone City

    4.1
    (7 reviews)
    $$

    Absolute best experience from the initial contact to the completed job! Shanta was fabulous to work…read morewith, she listened and went above and beyond on every detail! We needed the job done quickly and she not only made sure it was done quick, it was done right and stayed on budget! Highly highly recommend Shanta for any of your cabinet and countertop needs! I would give 10 stars if I could!

    IF YOU DON'T KNOW YOUR PRODUCT, PERHAPS YOU ARE IN THE WRONG BUSINESS!…read more I overhear a conversation that my husband is having with one of the salesman and it is not going well. My husband asks about the weight capacity of their cabinets and the guy steps away to ask a colleague, (strike 1, he should know this). He then comes back and says 20 lbs when the standard is 70 lbs, so there is a problem here because either he thinks we are stupid and don't know the difference, he only pretended to ask the question or their cabinets are really that cheap, pick one. (Strike 2, just pathetic). He then asks why this even matters (Strike 3, ignorance and incompetence will never win my business). Despite this display of incompetence, my husband insists that we stop by the store while we were in the area. Okay, no problem because I made it clear that they were a non-factor for real. As we walk in, I notice that they have the exact same showroom that they had almost two years ago. Now it just looks dark, dated and off trend. As soon as I touch the cabinet door, I can feel the cheapness because these doors are obviously not framed, (for stability and structure), and are very flimsy. The shelves are equally flimsy and when you move the various components who can hear the cheapness as well. Just do your homework and make sure you know what constitutes quality and know what questions to ask. If you know more than the sales person or if they are not able to answer basic questions regarding industry standards, keep looking.

    Georgia Furniture Mart

    Georgia Furniture Mart

    2.3
    (409 reviews)
    $$

    Finally, in the process of making my house a home and I was able to score a few pieces from here…read more Charles was very very helpful. I came in here on Presidents' Day, hoping to score some deals since the mail provided lots of flyers were different deals from different furniture stores this so happen to be my first location and stop and I so happen to score a few deals. I was able to purchase a dining room table and a couch for a reasonable price. The deals were definitely dealing this day and I think I scored a decent deal. I wish they would've worked it down to a little bit less, but I settled and still took the furniture anyways. See below and attached for a few photos of the store and the deals that they had going on on Presidents' Day and to see what I copped.

    I am sharing this experience as a matter of consumer safety and transparency for anyone considering…read morea significant investment at Georgia Furniture Mart. My current sofa has suffered a complete structural collapse where the main wooden load-bearing rail has detached from the frame, causing the furniture to sink to the floor and requiring a stack of magazines to prevent a total cave-in. This is not an isolated incident of wear and tear, but a recurring manufacturing defect; this specific unit was actually a 2021 replacement for a previous unit that failed due to the exact same frame issues documented in their own technician's notes. The most concerning aspect of this experience is the company's response to a loyal, multi-year customer facing a safety hazard. When I reached out to their service department, I did not ask for a free replacement or a handout; I explicitly requested to pay for a professional repair to be done by their team. Georgia Furniture Mart flatly refused to even send a technician for a fee, stating that because the item is out of its one-year labor window, they will not service it under any circumstances. It is a significant red flag when a retailer sells large-scale furniture that fails structurally in under five years and then refuses to provide any path toward a paid repair or maintenance. For potential shoppers, please be aware that Georgia Furniture Mart's commitment to your purchase appears to end exactly at the 12-month mark, regardless of the severity of the product's failure. While they market "life-improving" furniture, my experience has been one of repeated structural defects and a total lack of corporate accountability. If you expect your furniture to last a reasonable length of time or hope for a company that stands by its craftsmanship through paid service options, I strongly urge you to look elsewhere. A sofa frame should not be propped up by books in less than five years, and a reputable business should not abandon its customers when their products fail.

    JPT Designs - cabinetry - Updated July 2026

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