Great service and professionalism. I highly recommend this company. I noticed a significant…read moredifference through the winter. I can't wait to see what happens this summer.

Amazing customer service, did a very great job adding insulation, upgrading my home to R-60. Great…read morevalue and very professional. Would highly recommend if you're in the DFW Area.

I was shocked at the mess left behind by their workers. Hot water tanks and furnaces buried in…read moreinsulation. Insulation mess everywhere. I don't recommend this company at all.

I had Koala Insulation of NTX do the following service on my home: removal of old blown-in…read moreinsulation, air sealing of top plate penetrations and seams and drywall penetrations, and addition of new blown-in insulation. The job went smoothly and quickly, but there are a few positives and negatives that I'd like to point out. Hopefully this will be helpful to the company. Positives: - This was the most competitive quote I received for this work. - My questions were answered promptly. They were able to provide multiple different quote options in a very timely manner. They also provided the option of cellulose or fiberglass for blown-in; others only provided fiberglass as an option. - This quote provided was one of the few that included top plate to drywall seams for air sealing; most others did not do this, or considered it extra work. - The installers vacuumed up after the work was completed. - The work was overall very un-intrusive to my family life in the home. Negatives/Areas for improvement: - No drop cloths were put down on the floor surfaces around the attic entry, which meant insulation materials could work its way into the carpet. Considering that the cleanup vacuum is just with a simple wet/dry vacuum hose without a carpet attachment, this leaves the burden of in-depth fiberglass cleanup to the homeowner. - No drop cloths were put down over furniture and no corner guards placed around door/wall corners, which meant that the insulation removal and blowing hose left scuffs over furniture and trim surfaces. - Air sealing lacked attention to detail; I found multiple penetrations, some large, that were either missed completely or were not completely filled with foam. And it also appeared that they might have ran out of foam towards the end. - The work includes recessed can light covers, but they appeared to just be haphazardly placed onto the top of the cans with a large gap around the bottom and no air sealing whatsoever. They told me that this allows the fixtures to be serviced if needed, but it seems extremely counterintuitive to the goal of air sealing everything when recessed cans are among the biggest contributors to air leakage. - With review by a thermal camera, I noticed there were a few areas where insulation was missed or not filled up completely.

Bret is solid! There was a patch of shingles on my roof that fell off and I needed help assessing…read moredamage and if I should be also looking at a replacement. I randomly selected a couple roofing companies from yelp and called Bret next. The response was super fast, before I finished leaving voice mail he already texted me back. He was able to come out the same day. He then arrived on time, inspected the damaged area and the entire roof and told me that my roof is still great and that he could get the damaged area patched up the same day. The price he quoted me was almost unfair, to him. Outside of his super reasonable pricing, I also detected honest feedback and passion to his work. I had a few more companies lined up that afternoon originally, I ended up not needing them to come out after I spoke to Bret. I'm very happy and thankful with the timely help he rendered, and I have no hesitation to reach out again when my roof or fence needs upgrade! I highly recommend Bret to everyone looking for roof service. You will not be disappointed.

TLDR: Bret is great. Responsive, fair with his prices, thorough, honest and a good business mend…read more 10/10 would recommend. Long version: Scenario - It's a freezing (sub 40 degree) day in North Texas and I'm out of town on a business trip with my wife, son and mother-in-law at our home in Flower Mound. Wife calls and says the heater is not kicking on. She calls an HVAC company who comes by checks the heater in the attic and says, the unit is working however there is a pipe that vents through the roof of the attic that seems clogged or bent, but they don't do those type of repairs and she would need to call a roof company. Frantically, I scour Yelp for a good review and find people glowing about Bret's service and I give him a call. It's late in the day on Friday and when I explain the scenario, he immediately sprung into action and helped us resolve the issue. I'm going to highlight multiple reasons why Bret, owner of Texas Pride Roofing and Fencing will always have my business for roof and fence needs for as long as I live in the DFW metroplex. 1. Promptness - When I called Bret although it was later in the day, he was willing to head to our home and check out the situation, getting to our home in a couple of hours due to the severity of the situation. 2. Honesty - He took photos of the situation and gave a fair assessment of the situation. In this instance he said, "I don't have all of the parts that I need now but I can get you up an running for today, and then come back next week after I'm able to get the parts when I can get to a supply shop" 3. Thorough - He was on the roof, in the attic, and investigating the situation from every angle. Shared photos of his assessment, and was descriptive about what he was doing. 4. Genuine - The first time he came to the house, he hopped on FaceTime to talk to me and make me feel at ease with him at the house with my wife and family. You can look at someone's eyes and know that they are being sincere, that is this guy 100% 5. Follow up - It took him coming to the house a few times to get the situation completed, and I had to ask him for an amount that I owed him. He wanted to make sure that I was satisfied before asking for money. A true stand up guy, good business man, and yes, the roof is fixed, the exhaust pipe repaired, and the heat is working. These are all pictures that Bret provided, the first four (4) showing the problem and the last two (2) showing the repaired duct work and exhaust/vent pipe Although this was not a typical roofing job, Bret went above and beyond to make sure our family was warm and comfortable. Thank you Bret, and Texas Pride Roofing and Fencing.

Adam Lopez Service our Fireplace switch that does not work. Adam was great he arrived on time and…read morevery professional and fixed our faulty fireplace switch- reasonable price. I highly recommend this Adam. Give him a call and he will not disappoint.

His customer-service skills are excellent. He explains everything he is doing and patient with…read morequestions and concerns. I will be referring him to lots of family.

They overcharge and don't always do the work well. And the last time I had an issue, it took two…read morevisits to solve because the first plumber didn't have a toilet handle in his truck. He quoted a price to me. The second plumber - who came with an " assistant " who did nothing but follow him around, installed the toilet handle and quoted a price more than $100 over what the first plumber quoted me. Never ever using them again!

We requested service on Tuesday morning and communicated we have a HvAC issue and 2 very young…read morechildren in the home. After the technician arrived he walked inside and looked at the 6 year old Goodman air handler he stated we will not fix equipment inside of a mobile home. Standard residential equipment all electric. He got in his truck and left without even trying to see about the issue. Very poor service in my book and it turned out to be a low voltage there wire in relatively plain sight that was damaged. I had advised the dispatcher that we believe a mouse might have damaged a wire in the mobile home so it shouldn't have been communicated at that time they would not look at it before letting us wait half the day