Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

*edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.

Great service and professionalism. I highly recommend this company. I noticed a significant…read moredifference through the winter. I can't wait to see what happens this summer.

Amazing customer service, did a very great job adding insulation, upgrading my home to R-60. Great…read morevalue and very professional. Would highly recommend if you're in the DFW Area.

2 years ago I had them come in and replace the 50+ year old stink insulation from my roof, bring…read morethe house up to R37 and then install a solar fan. They arrived on time and I made sure the way was clear for them to do their work. The guys worked hard and did the whole job in one day. No mess no problems. One item I purchased was a lifetime solar attic fan to replace a wind turbine. When I checked on it last week it wasn't working. Jody came out inspected it and determined it was the thermostat. Two techs dropped by after a job a week later and installed the new thermostat and now the fan is back in operation. Originally it was scheduled for 1 pm. So I got tied down a bit. However, the part was replaced free of charge. They stand behind their products.

100% recommend Koala. The service was fast and fair priced. We received our quote and they felt…read morehonest. They didn't try to "upsell" or fit us with things we didn't need. The crew who came out were hard working, nice, and efficient. They tidied up before leaving too which was great.

Bret is solid! There was a patch of shingles on my roof that fell off and I needed help assessing…read moredamage and if I should be also looking at a replacement. I randomly selected a couple roofing companies from yelp and called Bret next. The response was super fast, before I finished leaving voice mail he already texted me back. He was able to come out the same day. He then arrived on time, inspected the damaged area and the entire roof and told me that my roof is still great and that he could get the damaged area patched up the same day. The price he quoted me was almost unfair, to him. Outside of his super reasonable pricing, I also detected honest feedback and passion to his work. I had a few more companies lined up that afternoon originally, I ended up not needing them to come out after I spoke to Bret. I'm very happy and thankful with the timely help he rendered, and I have no hesitation to reach out again when my roof or fence needs upgrade! I highly recommend Bret to everyone looking for roof service. You will not be disappointed.

TLDR: Bret is great. Responsive, fair with his prices, thorough, honest and a good business mend…read more 10/10 would recommend. Long version: Scenario - It's a freezing (sub 40 degree) day in North Texas and I'm out of town on a business trip with my wife, son and mother-in-law at our home in Flower Mound. Wife calls and says the heater is not kicking on. She calls an HVAC company who comes by checks the heater in the attic and says, the unit is working however there is a pipe that vents through the roof of the attic that seems clogged or bent, but they don't do those type of repairs and she would need to call a roof company. Frantically, I scour Yelp for a good review and find people glowing about Bret's service and I give him a call. It's late in the day on Friday and when I explain the scenario, he immediately sprung into action and helped us resolve the issue. I'm going to highlight multiple reasons why Bret, owner of Texas Pride Roofing and Fencing will always have my business for roof and fence needs for as long as I live in the DFW metroplex. 1. Promptness - When I called Bret although it was later in the day, he was willing to head to our home and check out the situation, getting to our home in a couple of hours due to the severity of the situation. 2. Honesty - He took photos of the situation and gave a fair assessment of the situation. In this instance he said, "I don't have all of the parts that I need now but I can get you up an running for today, and then come back next week after I'm able to get the parts when I can get to a supply shop" 3. Thorough - He was on the roof, in the attic, and investigating the situation from every angle. Shared photos of his assessment, and was descriptive about what he was doing. 4. Genuine - The first time he came to the house, he hopped on FaceTime to talk to me and make me feel at ease with him at the house with my wife and family. You can look at someone's eyes and know that they are being sincere, that is this guy 100% 5. Follow up - It took him coming to the house a few times to get the situation completed, and I had to ask him for an amount that I owed him. He wanted to make sure that I was satisfied before asking for money. A true stand up guy, good business man, and yes, the roof is fixed, the exhaust pipe repaired, and the heat is working. These are all pictures that Bret provided, the first four (4) showing the problem and the last two (2) showing the repaired duct work and exhaust/vent pipe Although this was not a typical roofing job, Bret went above and beyond to make sure our family was warm and comfortable. Thank you Bret, and Texas Pride Roofing and Fencing.

Adam Lopez Service our Fireplace switch that does not work. Adam was great he arrived on time and…read morevery professional and fixed our faulty fireplace switch- reasonable price. I highly recommend this Adam. Give him a call and he will not disappoint.

The home of this contractor has had a Do Not Enter sign on it since June. I am told that it is a…read moremold problem. He was working continuously with digging and water shooting up. A drainage problem possibly. I would double check his work if I were you. Please notice his response did not deny the truth. Allison Lopea harassed me for over a year and have the proof. I also have proof of how this man's work is horrible and have documented all those faiures for a year. Thanks for putting my entire name on your response. Now anyone that wants to know the truth about your work can contact me.

They overcharge and don't always do the work well. And the last time I had an issue, it took two…read morevisits to solve because the first plumber didn't have a toilet handle in his truck. He quoted a price to me. The second plumber - who came with an " assistant " who did nothing but follow him around, installed the toilet handle and quoted a price more than $100 over what the first plumber quoted me. Never ever using them again!

We requested service on Tuesday morning and communicated we have a HvAC issue and 2 very young…read morechildren in the home. After the technician arrived he walked inside and looked at the 6 year old Goodman air handler he stated we will not fix equipment inside of a mobile home. Standard residential equipment all electric. He got in his truck and left without even trying to see about the issue. Very poor service in my book and it turned out to be a low voltage there wire in relatively plain sight that was damaged. I had advised the dispatcher that we believe a mouse might have damaged a wire in the mobile home so it shouldn't have been communicated at that time they would not look at it before letting us wait half the day

I had such a great experience dealing with Marnie and her crew from beginning to end. I had 11…read morewindows installed and they look fantastic. Thanks for the wonderful service and follow-up. Susan Crow Denton, Tx 76210

Quick replies and quick repair! The repair team was amazing - punctual and very knowledgeable. Also…read morean excellent value. Thank you! My new window looks beautiful!