Over the phone he already diagnosed my ac problem; told me to turn it off; came over at 3 pm and…read morefixed it in 10 minutes. Very professional in uniform; good service & price.

What a lifesaver!! After dealing with our Home warranty coverage for 2 weeks and still not having…read moreac we decided to replace our system. I found Ventura on yelp and made the call. 20 minutes later he was at my home and working on an estimate, and it was already after 6pm. The next morning I had an official estimate and a day later I had an all new HVAC system installed in 4 hours. His crew showed up early, they were friendly and efficient, and I didn't have to clean up anything left behind. I highly recommend you call for all of your ac needs.

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

Todd, the owner, worked me into his schedule and came out to diagnose and fix my AC unit. We have…read morehad record breaking heat the last few days, with today to be the worst, so I felt very fortunate he was able to see me so quickly after being contacted. It took him just a minute to determine I needed a new capacitor, get it replaced, and add a little Freon. Very knowledgeable, friendly, and professional. He will be my go-to from now on.

Awesome staff that really cares about their customers. Highly recommend for you AC/Heating needs.read more

Michael is an exceptional owner. He runs his company to be above standards and to focus on really…read morehelping people in need. I have a special needs son and we have to be able to control the temperature in our home. When the air-conditioner went out, Michael was able to come and help us two days or more faster than anyone else. I would recommend his services to anybody. And I live in DeSoto so if you're in the Dallas area don't hesitate to call him, he'll come out here for you just like he did for me .

We are so happy we learned about Michael Peckinpaugh, with DTM. He is a very professional,…read moreknowledgeable and very experience on all AC & Heating issues. The price was very reasonable compared to other companies and they are very trustworthy. So glad we learned about them. Thank you so much Michael.

Quick response, quality work and fair pricing !!! also…read moregreatly impressed with out of box thinking resulting in cost savings

Woke to compressor running but no cold air blowing. Called Dream A/C and they sent Eli over to…read morediagnose. Problem was blower motor had quit working. Matt sourced the part from his warehouse and installed the part that afternoon. Very fast service, and reasonably priced. Will use this company again, as service and pricing are excellent.

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough