I had the unfortunate circumstance of breaking down and pulling into a gas station and then waiting…read moreall night for AAA to pick me and my car up. As a result, the owner of the gas station called to have my car towed off their property which is totally within their right. I ended up having to pay an impound fee to T and W who picked my car up to have it released over to AAA. Alot of people on here and in general are going to roast the tow company but in all honesty they couldnt have been nicer and they are just doing a job and towed my AWD car properly so I am super appreciative of their professionalism.

Do not do business with this towing company. They were asked to pick up s broke down vehicle from…read morea residence in Henderson. NC and tow it to another location in Henderson to be fixed. 3 days later they finally show to pick the vehicle up. At the time no one wsd home at the residence. A phone call was made and TW was told payment would be made in person the next day. Verbal agreement made. TW then decided to take the car to their impound lot. Not good business and a way to scam money. I would suggest using a towing company with much more integrity. The better business has been contacted and considering legal representation. I also feel the public needs to be aware of the scamming by this company

My son's' car broke down in the middle on nowhere on his way home from college and the insurance…read morecompany contacted this outfit. They refused to drop the car off at the designated repair shop and demanded $100 overnight storage fee. The repair shop was in the town where they drove my son to meet us and 20+ minutes away from where they were taking the car to store it overnight. It made no sense at all and eventually he took off with our car. The absolute worst. What kind of person extorts someone in their time of desperation? If given the choice of being stuck on the side of the highway in the middle of the night or working with this company, I would strongly recommend staying on the side of the road.

2 hours on the side of the road and no pickup. Even when I got in contact with the company to let…read morethem know where I was, it wasn't helpful and told me to contact my insurance just to so that. Call at your own risk.

A great team for sure. I have used them for oil changes, brakes, tire repair and new tires. I am…read morenew to the area and they really made me feel very comfortable. Their labor rates are fair and extremely competitive for the area. Just an awesome group of mechanics and management folks.

Hey Guys, a guy by the name of CJ installed a battery for my mom. He was courteous and quick. He…read morewas very sociable and professional. Thanks Pete Smith for an absolutely amazing experience.

If I could give negative stars I would because it was the worst experience I've ever had with a…read moretowing company. After I rightfully got upset for Patrick damaging my vehicle when loading it on the truck, he proceeded to berate me like a child for over half an hour. He told me I was stupid, uneducated, horrible, and so much more. No matter how a customer acts, the owner of a business should NEVER verbally abuse the customer. He refused to tow my vehicle and damaged it again when getting it off the truck. I would have never let him tow it but I had been waiting for him for 3 hours and I could not wait for another tow truck. Once I contacted my father about the issue, Patrick decided to tow my vehicle. From this I can conclude that he is sexist and only did his job once a man got involved. Even though I have multiple witnesses to this encounter, Patrick still refuses to admit that he damaged my car. As those witnesses were all women, he treated them to same way he treated me when they tried to intervene. I have had cars towed before, I've seen it down correctly. You don't fly up the ramp so fast that you scrape the car. I called the police to report the damages. I did try to call Patrick about the fact that I can sue for damages and he seemed to be just fine with being sued. If fact, he encouraged it. This man is completely irrational and downright evil. Do NOT EVER use this company.

Top Notch Service! I am moving out of state and had to tow my car in for scrap, my driver knew all…read morethe ins and outs of the local scrap yard! He also was crucial in towing the car in, as one side of the car had no tie rods. The rate was also cheaper than what another guy had quoted me and well worth it!

Today was a crazy day to be out in this weather (snow / ice ) I called several tow companies and…read morethey were unable to provide an estimate of time to arrive or quoted be a price that was just unreal. Spoke to American Towing and throughout this mess of a day he quoted me a reasonable price and a reasonable time. This guy was friendly and even cracked a joke at my 2020 BMW X5 M... that didn't do to well going up a hill in ice / snow mixed. Well he quickly towed me out without any issues. I definitely appreciated his kind services in my need of help!!!! I will definitely called American Towing out of Youngsville, NC for any local towing needs!

great job great service will recommend anyone to get service from these guys they came out in the…read morerain and gave quality care

They towed my car over 72 miles and never told anyone where it was. I had to get the police to hunt…read moredown where it was. They ended up charging me a fee to bring it back on top of the other fees which according to North Carolina you're not allowed to take a car out of a radius mileage and be charged for it. They charged me over $500 for this. When arranging to even get my car back they said that after they get done some stuff they might be able to get back my car on time and if not it being costing another day and a whole bunch of other stuff and this was after I already paid to have it back immediately. This place is a bunch of crooked thieves!! I have tried to write them multiple times, and I have spoke with them numerous occasions and they brush you off and talk to you like your garbage. Their phone hotline people are another story. Good luck trying to understand them and them try to even understand what you're saying. This place is a huge scam!

I brought there to repair my front bumper, install new headlamps. They did an awesome job…read more Afterwards they even detailed inside my car. (Looked awesome) Pricing was a bit higher than expected. People there was very helpful and pleasant.

Whenever we call for services of any kind we are always answered by a courteous customer…read morerepresentative. Attention is given to the details needed. Highly recommend Buddy Isles and ALL of their staff for your car care needs!

Never Never call this company they over charge and they will keep lying to you saying there 15…read moreminutes away and never show up. Call PRO TOW instead

My dad truck was towed from accident to them.They were rude and un helpful when dealing with an…read morealready bad situation.Had to give a hour notice to come to pay and then no one was there and had to wait almost a hour before someone showed up so that I could get the truck released.I called that morning to make sure I had everything because I am a hour and half from them after jumping threw hoops for days with paper work no one told me that it was cash only. Not to mention that no one ever checked my Id to make sure it was me on the paper that they made us get notarized.I would never ever use them and when talking to people in the area (Lake Gaston) they have a terrible reputation

Justice towing came through for us during the most difficult travel disaster we have ever…read moreexperienced. When the axle on our travel trailer sheared off at 1am on the side of the highway, they not only answered the call so early in the morning, they came out, evaluated the issue, and got our camper back home that morning over 250 miles away, allowing us to continue on to get our kids to their vacation. Not only are they as kind as the are courteous, they are highly professional, helpful, and extremely fair with pricing. Bottom line, when you need a rescue in a tough situation roadside, you will not find a better company to call.

Linwood saved my hide. Went out to hunt Sandy Creek and came back to a dead battery. Linwood…read morenavigated the game lands to get me a jump in less than 20 minutes. Thank you, Sir!