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    JRM Auto Service

    3.7 (10 reviews)
    Open 9:00 am - 7:00 pm

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    Services - JRM Auto Service

    Auto transmission repair

    Oil changes

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    Quality Transmissions - Serving Northern New Jersey for 30 Years!

    Quality Transmissions

    (6 reviews)

    I would never go anywhere else!…read more I was having transmission issues with my 2011 Pathfinder including, trouble lights intermittently, getting stuck in 4WD, shifting issues, among others. I called Rich and he asked me to drop it off before he closed and he would check it out in the following day. He called the following day and informed me that he didn't find any problems operationally but, the computer wasn't cleared when the trouble lights previously were cleared. He then told me to come to pick it up and just let him know if anything happens in the future. When I went to get it, expecting to pay a few hundred for labor, he told me "no charge, just make sure to bring it back immediately if anything else goes wrong." Not only will I be back, but I recommend him to everyone that has transmission issues and tell them my story.

    These are very talented people. Very honest and reliable. Their name fits them to a T. My work…read morewas done in 2004, and I sold my car in 2011. Transmission repair is such a crapshoot with the amount of grifters out there. I was recommended by a friend. He told me that this is the only place that he would trust to take his car for transmission work. I totally agree. I live in Manhattan and didn't think twice about taking my car out to Little Ferry, NJ for the rebuild. Heck, they are basically just over the George Washington Bridge. Rich even gave me a ride to the PATH Train, which was really going out of his way. What a great guy! I brought my 1991 Toyota there with it slipping badly. I have enough experience to know that it was the transmission, especially after 120,000 miles. Rich scheduled me for an appointment one week away and I dropped the car off. He didn't promise an exact date because things come up. I got the car back in a week and it was spectacular. Quality rebuilt the transmission and actually made it stronger. I drove the car for another 145,000 miles and the transmission performed like new. I was wowed. I tend to keep my cars a long time. If my current car ever needs transmission work, Quality will be the first place that I go...even for something as simple as a transmission oil change. A total pleasure to deal with.

    Ramirez and Sons Auto - Ramirez & Sons Auto Service

    Ramirez and Sons Auto

    (57 reviews)

    We had a great experience with Ramirez and Sons. Our car was serviced quickly and expertly and…read moretheir prices are extremely fair. We will definitely be bringing our car here for any of our future needs. Thanks so much for taking such good care of us!

    This was by far the worst customer service experience I have ever had. Called them to get a quote…read morefor the work I knew I needed done on my car and was told that it couldn't happen over the phone, but that I had to come down in person. A little strange but ok whatever. Came down and was given a quote, upon leaving realized a service I was going to need wasn't listed so I went back in and they provided me with an updated quote. The part I needed was a specialty part so they told me I would need to come and pay a "deposit" for the part before they ordered. I agreed to that, within 6 days of the date I was given the quote I went to pay the deposit, magically the amount of the part went up by almost $200. I needed the work done so I paid it but noted it as the first red flag. They informed me that the part should arrive by Wednesday (3 business days) which was fine. Wednesday came and when they did not call I called for an update and the part hadn't arrived. Called them the following day and they advised they received the part but it was missing a key piece, that it was being expedited and should arrive the next day. Called the next day (because why would they communicate with their customers) for them to tell me that there was a delay and that it wasn't going to be delivered until the following Wednesday (so a week after the original date I was given.) I immediately was irritated and asked to speak to a manager; I was inquiring as to how that was good customer service and asked that at the very least they honor the original quote that they gave me. I was irritated but was never yelling or cursing at anyone; I kept it very respectful. The "manager" proceeded to tell me that if they honored the original quote they would lose money and they are a business and that's not going to work for them. I was also told that no one "twisted my arm" to pay the additional $200. Twisted my arm huh, never experienced worst customer service in my life. I got the work done with them for no other reason that I was already in $1,000 for parts but please don't go here unless you want to be verbally abused and mistreated.

    JRM Auto Service - autorepair - Updated September 2026

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