Amazing experience!! Highly recommend Sterling Collision Center. 10 stars!…read more First, Bud and Mario are awesome to work with, but I mostly worked with Mario. Mario was knowledgeable about the damage to my vehicle, showed me on the car lift where the damage was, discussed the parts that needed to be replaced, helped me understand the timeline for repair, showed me the cost for the parts, gave me a quote for overall cost, and had excellent communication. The best part was the overall cost was exactly what was quoted. Secondly, the turnaround time from start to finish was faster than I expected. I called on a Tuesday morning, I had an estimate done on Tuesday afternoon, and my vehicle was completed by Friday that same week! I was expecting at least a week or more for ordering/delivering parts and the actual labor, but was delightfully surprised that it was done so quickly. Third, the communication was great throughout the process. Phone calls from Mario were helpful and text messages about the status were reassuring. Sterling Collision Center is the best option for car repair because they were professional, honest, and trustworthy.

My Volvo S60 got hit in a head on collision causing $15,000 damage to my car. When I received the…read moreestimate from my insurance company, I was sure that my car would never be the same.  After six weeks in the shop, due to all the industry wide parts shortages, I received my car back last week.  I am happy to report that my car was like brand new, and you would never know by looking at it, or driving it, that the car had ever been in an accident. The people at Sterling collision were a joy to work with, and they kept me advised of the progress all along.  The workmanship was fantastic, and the people were a joy to work with.  I would not hesitate for a moment to recommend them to anyone.  They are truly professionals, and I am delighted at the outcome.   G.T.

Al's Body Shop did a perfect job repairing my car! Also, it was ready a day early! Besides the…read moregreat repair service and punctuality, they are nice to deal with!

always a great experience, Al may be gone, but his wife and son are carrying the legacy of the…read morebusiness he built forward with integrity and a goal of perfection

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

We have used Scott's (3) different time in the past 5 years and each time has been excellent. They…read morehave went over in detail the repairs and the vehicle's have all been back either on time or early.

Scott's does not stand behind their work. I went there with what should have been warranty work…read more They said my car must have been hit, when in fact it wasn't. They charged me for adjustments and did a substandard job at that. I was told "it looks better than when it came here". That is not the mott5o I look for in an auto body shop.

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.

Been there a few times and the experience keeps going downhill. Started well, they got us in…read morequickly and fixed the problem. Next time they have my wife a list of repairs that she didn't need. Final time there they did damage to my vehicle. They are not trustworthy, I would avoid them.

Absolutely horrible service, racist (we speak perfect English and the owner came out talking to us…read morelike we didn't know anything), overpricing customer that don't know about mechanic. They take advantage of people.

Aaron went above and beyond fixing my tailgate on a Saturday. Normal people, problem solvers!read more

Life changing experience. Came in for a broken side window and they quickly fixed it and cleaned…read moreboth the interior and exterior, including the broken glass. Much better rate than other body shops / mechanics. Elijah was amazing! Highly highly recommend.

2019 suburban 90 K failed inspection for leaking struts and front tires belts showing I had it…read morechecked out by anotheer shop. NO oil leaking on struts, no steel belts showing. This is the second time in past that they fail this vehica.l last year fail for top tint on windsheld. They did not show me the defects just fail the car take my $20 CROOKS Be smart dont use them for inpection. THat inspector should be FAILED

We were deeply appalled by the blatant discrimination and hostile treatment we experienced at this…read moreestablishment. What should have been a standard service appointment quickly turned into a humiliating ordeal due to the actions of an older mechanic on staff 6/8. From the moment we arrived, the unprofessionalism was staggering. The mechanic made snarky, derogatory comments about my husband to another customer right in front of him, and then deliberately ignored my husband's presence until he was forced to step forward. Even then, the mechanic refused to greet him and simply snatched the keys. The situation escalated unnecessarily when the mechanic became aggressive, falsely claiming our car's windows were illegally modified and tinted. Despite my husband remaining completely calm, polite, and explaining that the windows were factory-standard, the mechanic used it as an excuse to double down on his hostility. It was entirely clear that this was not just a case of poor customer service, but targeted bias. No paying customer should ever be subjected to this level of disrespect and malice. If you "look different", I strongly advise you to take your business elsewhere to avoid being humiliated by this staff's ignorance. Management seriously needs to look into their team's behavior, as we will never step foot in this place again.