great service .. totally help out at 8 pm on a Friday night. life saver ... friendly , and timelyread more

If i could give Darren 100 stars i would. Imagine our…read moredilemma on a beautiful morning. Our kitchen sink was clogged and the bathroom too. I checked yelp and tried calling his number. Few minutes i got a call back from him. And said he will just finish the other job he started. And call me back when he is on his way. My husband and I are very grateful for his politeness, professionalism and above all for sharing ALOHA! We couldn't thank him enough for doing a job well done. After 3 1/2 hrs he completed the task. Do not hesitate to contact him. Truly amazing person. To Darren and the wife. Thank you sooo much!

Excellent service. Plumber was on-time, assessed the problem, provided options and costs and…read moreresolved the issue. I will definitely use them again.

Nigel did a awesome job. Replaced hose bibs with quality parts. Fast and neat . I will certainly…read more hire him again .

I am SO HAPPY with Trey's performance today!! He showed up early, did a full diagnostic of my…read moreproblem with my toilet, gave me some options, and let me decide what I wanted to do. I decided on replacing the toilet because mine was the original one from when the condo was built, several things were deteriorating. Within a half hour, he had the new single piece toilet, and began dismantling the old one. It's a beauty and will save water, and has the soft close lid as well. I couldn't be happier!! Trey is kind, respectful, and super diligent about getting the job done!!! I will definitely use Steve's Plumbing again, and will request Trey for services because I now know his work ethics!! SOOOO HAPPY!!

Local tech was "OK", i.e., friendly and seemed competent enough, but the price bid for the job was…read moreshockingly expensive!! -- in the multiple $$$$ thousands $$$$‼ I did the job myself in 2.5 hours and paid $103 for the replacement pump. And the company tries to project "local service", but is actually based in Honolulu and would not stop calling me from Honolulu, even though I told them I was not interested!

Plumbers are almost impossible to even get a return call from on Kauai. I have called and worked…read morewith many over the 25 plus years we have been here. Some good, some very pricey, some... not so great at all. I had a 6 month issue with my solar water heater. The tank was overheating and exploding water all over my indoor lanai. I called one company and they replaced a bunch of stuff, sold me something I didn't need and after six visits, didn't fix the problem and thousands of dollars later. I was getting desperate about the flooding the tank overflow. So I called Kauai A/C & Plumbing. They came out the next day to have a look. Kimo came out and actually listened to what I had to say and what I thought it had to be - the only thing left - a fairly new tank (3 yrs old) just out of warranty. So he left after 1/2 hour. to get a quote ready. I contacted the office back about the quote. It felt on the high side to me (as I replaced the tank and plumbing three and half years ago for half the price) but I was desperate and no one else was returning calls and a few I refused to call back anyway. The appointed was made fairly quickly, within the week. The time to show up was set and they arrived on time. Kimo and Micah came and brought my new tank. In the first day they had it all hooked up and re-plumbed with a new pump, but something was off with the controller. They thought I may need a new one. I explained it was working just fine before. I explained that there were wires in the controller that may need to be hooked up, but we thought it was okay as is. I called the office and they were nice and said they would be back out in the next day, after I explained it still wasn't right. SO... Kimo kept at it. He called two solar suppliers looking for an answer and got one. He came back that next day and had another look. He fixed it that day! Both Kimo and Micah were professional, warm and friendly and didn't treat me like an old lady who didn't know what she was talking about! They also took about 5 minutes and fixed an outside plumbing issue I had with hose attachment to the house. Kimo called me to tell he fixed the heater hook up to the controller and sent pics as my hubby was home and not me. It's humming like a charm now. No more explosions. And hubby gets a hot shower. Not many quality plumbers work repair jobs anymore, but these guys are the real deal and went above and beyond. 5 stars.

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.

i called for a leaky faucet and ended up having Marc fix my washing machine …read more He also,fixed the light fixture in my bathroom. He was courteous and professional. I am remodeling another property, so I will,call him. I know he can do the job.

Marc is amazing! We noticed a slow leak from our bathroom sink late one afternoon, found him…read moreonline, called, and he arrived within 30 mins to assess the situation (note: he was already closing up for the day but happily made the drive over to help us). The infrastructure in our home is very outdated and Marc drove to four different stores in one day to find the right parts for everything (plus an Amazon order for a part that wasn't available on island). He fixed the leak and was even able to fix our shower handle that hasn't worked properly for at least 4 years. 3 other plumbers had said it wasn't possible to do without tearing apart the wall and replacing the pipes. Marc took the time to R&D and got it done for us, quickly too. So grateful that he didn't give up on it. Such a nice and genuine guy. He'll definitely be our go to moving forward, especially as we think about renovations!

DO NOT USE ! ! ! Came out and replaced toilet, maybe 4 hours total. Charged $1,700 ! ! ! It…read morewasn't on the weekend or after normal business hours.

Grossly over priced, promises made but not reliable nor delivered. Poor Value…read more Very bureaucratic!!

Our plumbing issue was not originally their fault however, they took weeks and misdiagnosed the…read moreproblem each time. Finally we figured it out and had them return to fix it and our calls were not always returned Nd they didn't show when they said they would. Despite being friendly I was very disappointed in their lack of professionalism . Return a call and come when promised is all we needed! I would never call them again

Joe installed a new tub many years ago in a condo which I never used. I now have tenants in the…read moreunit who use it and they have reported a problem with water leaking. I called Joe several times, and left messages that he had done the original work and asked him to come check the problem. No response. His voice mail says to call his technician Sam Andrade which I did many times over several days with no answer. My hubby actually reached Sam who twice told my hubby he would show up but didn't. Completely unprofessional. Clearly I can't use them even if I wanted to but - would I if I could? NOT!

John fixed my plumbing issue on the same day I called, did a great job, and charged a fair price…read more I was totally impressed. If I could give 6 stars, I would.

These guys are great. Responded to our call quickly. Came on time. Fixed the problem. Charged a…read morevery reasonable price. Nothing more to say!

There was a plumbing issue with my parents' toilet that needed to be fixed that same day. I called…read moreSilas, and even though he was already working on another job, he reassured me that he could help later that day. He let me know he'd be done around 1 PM and kept me updated every step of the way--texting when he finished his job, when he stopped by his home to grab tools, and when he was on his way to my parent's house. That kind of communication really put us at ease, and we appreciated it so much. As soon as Silas showed up, his friendly and professional manner made us feel confident we were in good hands. He quickly fixed the issue and went above and beyond by teaching us how to prevent it from happening again and sharing tips for troubleshooting. His professionalism, friendly attitude, and quick action made a stressful situation so much easier. We highly recommend Silas with Pipe Tech Solutions & Plumbing to anyone in need of a reliable and caring plumber. Mahalo, Silas, for taking care of us!

Silas responded to my request to fix a leaking pipe immediately, showed up on time and did a great…read morejob fixing the problem. He is local with a young family who just started his own company after working for a local plumber for several years. He clearly explained what he needed to do and did it. His price was very reasonable.