Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

The professionalism shown by The Carpet Doctors was awesome. Our older carpets were expertly…read morecleaned at a very reasonable rate. Those concerned by using unknown carpet cleaning companies need not worry, you'll be in good hands with The Carpet Cleaners. I will use them again and doesn't that say it all?

I scheduled a deep clean for my parents home. The owners were incredibly responsive to all my…read morequestions, organized, provided all the details, policies, followed up, and made the process very easy. Now for the cleaning - my mother said the staff that came were pleasant, professional, hard working and took the time to get all the details. She was able to give guidance and preferences but she said they were great independently. They did the job efficiently. I got the oven cleaned and I did visit a few days after and it looked like a brand new oven. I also could tell for the rest of the cleaning like the bathrooms, hardwood floors that they did an excellent job. This was the third company I tried and it really was the charm!

I hired You've got Maids to do a move in clean of my house and a move out clean of my apartment…read more Scheduling an appointment was easy, I spoke to Brian and got scheduled quickly. They've always been responsive to either emails or phone calls. The great thing is the the notifications, leading up to the cleaning. I knew when the crews were to arrive so I made sure I was there to meet them. Both crews were not only on time at the start of the arrival window, but everyone was polite. They did an amazing job cleaning both my house and apartment... no surface was missed and with both cleanings, John, one of the owners came over at the end and walked through everything making sure it was done. Also they are flexible in giving custom quotes if you don't even need a whole house cleaned on a regular basis but the ability to add on things as needed. I am glad to be continuing to use their services for regular cleaning!

Leyonna is truly a gem! I wanted to give my daughter a deep cleaning house gift as she has a…read morehorribly busy schedule. She also has furry shedding dogs. I talked to Leyonna on the phone. I live out of state. I knew she would try her best. She came with plenty of equipment and was very prepared. She is very intelligent and has excellent communication skills. She worked around my daughter's schedule and I heard she did a beautiful job. She arrived promptly and did not leave until the house was perfectly clean. I appreciate her so much!

From the owner: Local based cleaning companyread more

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Great tile and staff are great. Would love more brighter color options, but impressed with what is…read morehere because it is a HUGE showroom. Would definitely shop here again.

Stopped in to find tile to blend in with existing tile in a back splash. The woman who 'waited' on…read moreus became exasperated and was so rude we left. In the parking lot looking up another tile store, a woman tapped on my window and said she could not believe how rude she had been to us. Lots of tile stores in the sea, don't tick off potential customers with a bundle to spend. Looks can be deceiving . I hope you eork on commission.

I do not recommend this company. My runner, which cost over $3,500, was installed damaged. Yoder &…read moreCo. came out and trimmed the carpet with scissors, then claimed that the rest of the damage was a natural occurrence due to the material of the carpet. This is clearly not the case and I expect more accountability for their product.

Our neighbor (who has beautiful floors) recommended Budget Carpet and Flooring to us because they…read moredid such a nice job for her. We live in a third floor condo downtown so we were thrilled to find a company that came so highly recommended and that had been able to deal with some of the complexities associated with our building. We made a call and they sent someone out to measure our floors. He was very courteous and thorough and made a map of the dimensions. He was able to do it in a way that gave us many options because we could have opted for different flooring for the halls than for the bedrooms, for example. Once he did the mapping, he told us to check out their showroom so we could choose our flooring. We went out to the showroom located in Clintonville area. When we arrived, we met a friendly lady in the showroom who explained all of our options to us. She pulled our file so that when we selected our floor, she was able to give us an estimate. She was very frank with us and I really appreciated it. She was very honest about ways that we could save money and did not push us into more expensive options. She worked with us to get us the best flooring at the best price. We made our selection and they called us about a week later to set up installation. Two gentlemen then came to our place and worked hard at putting in our new carpet. They were very efficient and moved our furniture for us for a small fee so that we didn't have to worry about it. We were super pleased with the end result. Our carpet is beautiful and plush. We will definitely use them again in the future!