Everything about our experience was great! From the friendly customer service from PJ in the…read moreoffice, to the quick and professional service from the guys at the MC location! Highly recommend!

Glass Doctor was quick to respond and with scheduling. I had 1 window installed and it took less…read morethan an hour. Very professional and helpful.

My truck was returned to me out of alignment. I was told it's because the ball joints had gone bad…read morebut they couldn't tell if it was from before the accident or not. I feel that I got shafted on this as Gerber works hand in hand with my insurance company. There wasn't any prior damage to my vehicle. The technicians also put a different tire on my truck than the new ones that were already on the truck. At this point I cannot recommend Gerber to anyone moving forward and I will not use this body shop again unless they make it right. There wasn't any prior also drips in the pain repair and my front license plate hold was put back on crooked.

We experienced horrible service. This is definitely not a repair facility that you want to use if…read moreyou seek quality work. I'm so so disappointed. They had our car in their shop for almost 4 months and since we have picked it up we have had to go back 3 times within the last month for various issues related to their shotty work. While we were driving the passenger side front fender cover completely blew off and the vehicle is making a grinding noise every time we make a right turn. They also accused us of using after market fog lamp bulbs. Really? I beg you please don't use this repair shop.18k in repairs and this is the end result. What a shame! I would put less stars but it's not an option.

Horrible customer service! Bad work was done safelite repair safelite replace DO NOT GO HEREread more

They cancelled my appointment 3 times! First...Techs car was stolen?? Day of rescheduled…read moreinstall...called to say the glass was scratched...would have to delay, reorder and reschedule! Unreliable and honestly...alot of BS! Go to Safelight, same day service and fair pricing!

We arrived 1 week early for our appointment at the Elkhart office . Obviously we had made a…read moremistake on our calendar. Del came out and met us. He took us in anyway and fixed the rock chip. Very professional and knowledgeable. Window looks great. Can't tell where the chip was Saved us from having to change our traveling schedule. Thanks Del

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