We were upfront from the beginning that we had credit issues before we ever put in our application…read morefor a home. We were told numerous times that as long as we made 3x the rent and had great rental history, the credit wouldnt matter. That was a lie. We received an IMMEDIATE disqualification after sending them $200 for 2 people. We asked why the automatic denial and they just said that we had credit issues. They acted like we blindsided them. We even asked about getting a co-signer to help alleviate the risk. They said "it's a hard no". Wtf is that? We're not delusional...we know the credit problems make us a risk. But to just steal money like that is really terrible business. What do these landlords think we're doing? CHOOSING to rent? If our credit was good...we would just buy the house. We're renting because we're working on our credit. You guys have lost your minds.

We have bought two properties through Mary's guidance and wouldn't have wanted it any other way…read more She is a true professional and helped keep us organized through the twists and turns of a very competitive housing market. Our minds were at ease knowing that someone who is knowledgeable and CARES about her client's well-being is helping our family during what could be one of the most stressful purchases in one's life. Thank you Mary!

I've lived at the bammel since may of 2021. I have complained about my upstairs neighbors by phone…read moreand email with not response. It makes no sense and disrespectful. This happens after 10 pm which is the quiet time. I have dialysis MWF and has to be up at 4:30 am. This make no sense. Jalynne was a great manager. I surely miss her! Don't know who the new staff is.... The way things are going this is making me not wanting to sign another lease.

Roxanne Kosh has been on point in helping me out. Asking all the right questions, trying to help…read moreme find just the perfect place. She's very responsive and sensitive to my needs. I highly recommend Roxanne to help you find your new home.

Senait is truly the best of the best! She's professional, prompt, result driven, detail oriented,…read morefriendly, and knows how to close deals. I needed to rent my home out with a quick turnaround time. Within 5 weeks, I had 30 viewings and a few quality applicants to select from. Senait is a wealth of knowledge, and very resourceful. If you need a realtor you can rely on to get the job done right and quickly do yourself a favor and hire Senait!

I have been living in a rental property since the beginning of May. The first month was very slow…read moreto get things repaired, fixed or looked at. Come June 1st, i found out Evan and Shana would be my new management. These guys are AWESOME!! With my first management company which was a large company, i had to drop off a check downtown. This is 2018. With Evan, I paid online. So easy! When my unit has had issues, instead of calling someone or a lengthy email, i just use an online portal to submit issues. The responses are super quick- either someone coming to repair or scheduling a repair. I see lots of reviews from the people who hired Evan Howell, they are completely correct with how they treat everyone. If I could do it all over again, I'd look for a rental these guys managed. Or maybe i will have them as my realtor when i decide to buy a home. Either way, I'd like to continue to use their services any way i can.

I have been with Evan Howell Properties for a year now and this company is an absolute godsend…read more They have managed my townhouse and the tenant's issues - from the little things monthly that come up, to a leak that they responded to immediately - they handle EVERYTHING promptly and appropriately. Shana is a joy to work with, and I would recommend this company to anyone!!

I'm so happy I had Kevin Collier help me find a brilliant apartment in Houston. He made the process…read morefun and effortless! Kevin has a ton of knowledge and answered every question I had!! He even asked an old client about his experience at a property I was considering. Kevin called every property I was interested to get information before I toured them with him about rent and square footage on their units in my price range. He took notes on all the properties he called and gave them to me so I would not feel overwhelmed with details. This allowed me to fully concentrate on what I thought about each property in order to decide if it was a right fit for me. You will be so glad you got Kevin's help!!! I would happily enlist his help again anytime I am considering moving or recommend him to anyone else!!!

ULR seems to come highly praised however my personal experience has been quite annoying. I asked an…read moreagent over two years ago to help me look for an apartment within a specific price range. Once I no longer needed his service (I found my own place), he continued to spam my E-mail account with invitations to rental/homebuying events to promote his business. I had to ask him a few times with a call to the office to request this to stop. It started with LinkedIn, and then through other similar social media mediums, then E-mail. Finally the office took care of it and I had to take the extra step to block him. Then, two years later, another agent who connected with me through LinkedIn as well began to do the same practice. In no way did I ever ask to opt-in to any of these invitations. That means I'm on another distribution list that I never agreed to. She is sending Evites--without any opt-out buttons. I had to contact ULR again, and another agent profusely apologized to me. I'm not into this spamming marketing practice because quite honestly, it cheapens a business and creates a desperate image. Do some of these agents like getting cold calls from random numbers themselves and pressured into something they don't need? I don't think any of us do! So it would imply that with common sense, you shouldn't do what you don't enjoy yourself, to people who aren't clearly requesting your service. The agent who helped me get myself removed from a distribution list (again) says that she doesn't practice those methods herself and aren't exemplary of ULR as a whole, but no one seems to be encouraging or reminding other agents to stop the SPAM method. I never experience this when I contact an agent through HAR. Bottom line: I get it, it works once on a blue moon, but if you're about branding yourself as a high quality agent, this spam stuff is not a lot of people's cup of tea. Try this instead, reach out to a potential client directly and ask if they're currently interested in renting/buying or would like to remain in touch in the future if neither are currently an option. Don't force me into your impersonal mass distribution list against my will. Here's the Federal Trade Commmissin FAQ on SPAM stating you must include information on how to opt-out of receiving future E-mail and honor opt-out requests immediately: https://www.ftc.gov/news-events/blogs/business-blog/2015/08/candid-answers-can-spam-questions

Mikela was amazing. She was quick to get listings of great apartments that met all our…read morerequirements. Was amazing during the walkthroughs she did with us for all the different locations we visited. And she was very helpful is making sure that we had a smooth transition into moving into our new apartment.

10/10 EXPERIENCE... ABOVE & BEYOND!…read more I had an absolutely AMAZING experience working with Courtney Roberson at Smart City Apartment Locating! The service requested, quality, and value truly went above and beyond. From the start, Courtney took the time to understand my budget and exactly what I was looking for, and she delivered BIG by helping me find the perfect high-rise apartment. She was professional, responsive, knowledgeable, and genuinely invested in making sure I found the right place. The entire process was smooth, stress-free, and actually exciting because of how much care and effort she put into every step. Smart City is a fantastic company to work with, and Courtney is a total standout! And let me just say the services they offer once you find the right spot? Let's just call that a very nice surprise you'll have to experience for yourself once you get locked in with this company! Definitely worth it. If you're apartment hunting and want top-tier service with real results, Courtney Roberson is the one. Highly, highly recommend!

I'm so glad we chose Patty to sell our home. She was very attentive, informative and helped us so…read moremuch with any questions/concerns we had. I would definitely recommend Patti to anyone looking to sell or buy a home.

Awesome rental homes in the Baytown area. Great manage my company and fast responses to my…read morequestions. I have been renting from Sue for three years now. She is a gem!!!...and a friend to all.