Five Stars -- Truly Exceptional Work I brought Billy a pair of 20+ year‑old Nike Livestrong Vomero 5s that most people would've written off as unsalvageable. He completely reglued and rebuilt them, and the results honestly blew me away -- they look almost brand new. The craftsmanship is top‑tier, the turnaround was quick, and the price was more than fair for the level of skill involved. Billy (the owner) is the man, and I say that with 100% conviction. If you need a cobbler who actually cares about the work, this is the place. Sincerely, R. Green read more

Billy's Shoe Repair - Nike Vomero 5 LiveStrong Sneakers. 20+ years old. Rebuilt by Billy! - Shoe Repair Near Me - Virginia Beach, Virginia

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The work Billy did was shoddy at best and he was very rude to us from the time we came in. I almost didn't leave my shoes there, but I was desperate. Now I regret it and do not recommend this owner or business to anyone! read more

Amazing job, great prices and such a lovely owner. People from all over the area come to this place so that says a lot about his workmanship

Beautiful work. I brought in a pair of 10-year-old boots that I wore on a rainy day and learned they had a hole in them. He cleaned them and conditioned them as well as resoled them and they look great. read more

best cobbler in the 757. resoled my boots up real nice in a timely manner and at a great price. read more

Billy's Shoe Repair - Shoe Repair Near Me - Virginia Beach, Virginia

I had worn the soles off my boots. Took them to Billy's and dropped them off: 3 weeks later and for around 60 dollars they look brand new. He polished them also. The quote I got from the manufacture for this service was more than double this and didn't include shipping. I plan to bring all my leather shoes here. Anhonest, local, small business. read more

Billy's Shoe Repair - Polished and repaired boots - Shoe Repair Near Me - Virginia Beach, Virginia

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One of the few you can trust for leather shoes and accessories. Very talented artisan.

*This is an edit to my previous review from May 27, 2023. I am going to give Billy's Shoe Repair 5 stars. I have brought numerous designer shoes here (Dior, Gianvito Rossi, and Hermès) both new and used. I continue to come here because he does a good job. I did have a poor experience recently, however, Billy's Shoe Repair made it right and treated the matter respectfully and with integrity. Most importantly, Billy's Shoe Repair took responsibility and I respect that more than anything. He is a stand up guy and works hard. It is difficult to find a high quality cobbler these days and its even harder to find one who is willing to treat customers with respect and honesty. I would recommend this cobbler to anybody. Bring your shoes here to give them the love they deserve. read more

I had ordered a pair of brand-new, Italian leather, knee-high boots that would not zip up all the way due to the size of my calves. =( The retailer from which I purchased them suggested they would need to be gusseted; this would have been an expensive proposition. I took the boots to Billy's, he worked some magic on his stretching machine for a few weeks -- and when I went to pick them up, they fit like a glove. For $25! Highly recommend. read more

Impressive craftsmanship! I was looking for a shoe repair shop for my boyfriend's Italian leather shoes and needed a quick resole service and found Billy's. My guy was extremely happy with the finished product and said they looked brand new. Thanks Billy for your quick and stellar service! read more

Billy's Shoe Repair - Shoe Repair Near Me - Virginia Beach, Virginia

I've bought Redwing boots for close to 50 years. Not cheap but my favorite boots for working all year round, from concrete work to building cabinets. My last pair I bought in 2015. They had a bad tongue and I tried to get Redwing to correct them. They made a cursory attempt but eventually blew me off. Normally I'd buy a pair every year or two as needed when they wouldn't make the boot right or replace it I haven't bought a pair since. I put the last pair in my closet and forgot about them until I heard about Billy's Shoe repaiir. I decided to give him a try and now am wearing my Redwings but with more credit to Bill'y's than Redwing. I'm taking some of my older Redwings back to him. Some go back almost twenty years. I'll send a follow up, but give Billy's a try. An old fashion shop that does good work at a reasonable price, read more

If you have any new or old shoes or even bags or jackets that you want looked at, this is the guy. He thoroughly explains what's wrong with your item and gives you a good estimate of what work needs to be done. He ended explaining what's wrong with my shoes and he's honest about everything. I'll be going back again if I need anything else! read more

Seriously the ONLY place in the VB/Norfolk area that could repair my shoes. I've got 2 running shoes that my big toe punched a hole in the top of the fabric. No other shoe repair center could stitch and patch the hole together. The gentleman is very nice to work with, even though he has a busy backlog. I had to wait 3 weeks to get my shoes repaired but i understood he had a large order of things to get to first especially since he seems to be the only one in our area with the correct equipment to do such a repair. Regardless, he was accurate on the date the shoes would be ready and he even reglued the fabric to the soles that started to peel away, at no extra charge. Trusty and truly went above and beyond the repair, doubling the life of my shoes. read more

I put heel plates on hollow heel boots, causing the heel plate to crack. I called around and was given prices, some in excess of the boots cost. I text Billy, he sent a text back asking for a picked of the boots. He sent me a quote. I took my boots to him and without mentioning the quote, I was charged as quoted. No up sale, and he actually recommended that I do not add heel plates once repaired. Great customer service, Great price, beautiful work and he completed the job on time. read more

The sole of my favorite boots came apart. Billy looked at the bottoms of both shoes and told me what my options were for the repair. This allowed me a way to choose what I was willing to pay. I went with the resolve of the front of the soles on both shoes so they would match and wear evenly. He polished them and made them look like new. They were ready on time. read more

Billy is the BEST - he can fix any problem! He fixes broken zippers, soles, etc . He is honest, kind and does excellent work.

I had a pair of sneakers for 2 years & they were the same as all the sneakers I have ever gotten. I took them to Billy's to be stretched & they are great! He is a shoe genius! I'm bringing another pair to him tomorrow!! Thank you Billy!! read more

This is the only place I'll trust with my high end shoes....swear this guy can fix just about anything!!!

I am hoping to get vest repaired and that you have a small screw for the computer bag read more

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I had a pair of sandals that needed the strap shortened. They did a great job and reasonably priced.

Went to red wings for a tear in my boot and was quoted 40 dollars and 1-2 weeks. Went to Billy's and it was 10 dollars and 24 hours for a fantastic job. Was told to expect a 7 day turnaround, but my 24 hour request was accommodated with a great job still being accomplished. read more

Billy's Shoe Repair - The tear was approx. 1 inch wide and straight through the leather to the other side. - Shoe Repair Near Me - Virginia Beach, Virginia

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I took a pair of Chelsea boots with me on a vacation to the beach hoping to find a good shoe repair shop in the Norfolk/Virginia Beach area. I found Billy's - a repair shop which is as good as it gets. The work even was pushed through because I only had another week in V-B. The work was well executed, but, more importantly, now three months later, I can say it has withstood the real test of use. The whole experience was a pleasure; not only is Shin a consummate craftsman, he's also a helluva nice guy. read more

This guy is a master artisan! He takes pride in his perfected skills, as he should. You want something done perfect?He's the man!

Cobbler Billy is a one-man show at this longtime shoe and anything-leather repair spot on N Great Neck Rd, a little south of the intersection with Mill Dam Rd in what's referred to as the "Food Lion Shopping Center" by the locals. His considerable leather-working talents, and very reasonable prices (cash or checks only, please), will mean that you can economically salvage all of your old, comfortable damaged shoes and boots that you thought were goners. Plus, he also can stretch any of your old favorites that no longer fit, and even restyle your footwear by adding or subtracting a tassel or other decorative accessory. And finally: need any repairs on your favorite leather jacket, or suitcase, or other leather accessory? Billy is a master at patching, resewing, regluing and reworking almost anything made from leather. A little bit philosopher, a lotta-bit pleasant fellow, and a top-notch cobbler --- you'll come away feeling great about small businessmen again after spending a little time with Billy, and you'll be walking a whole lot more comfortably, and stylishly, in your footwear, too. read more

Exceptional customer service! I called when the shop was about to close. Due to my commute, Billy kindly waited thirty minutes for me to drop off my boots to repair. The price to repair the heels is only $10, which is the cheapest in the area. Putting a new sole on a pair of female boots is $25. Billy is friendly and customer-oriented. It is easy and free to park. read more

Great work on the bikers vest and jacket that I brought to him. Any future needs, I will not hesitate to return to this business. The shop has my highest recommendation. read more

I will definitely be coming back here whenever I need my heels fixed. Very nice owner who will accommodate your needs because I'm only here for work and needed my favorite heels fixed within a week, when normally his turnaround time is about 2 weeks bc he's busy. I appreciated him so much. read more

Came for a couple more holes in my belt, and I ended up getting them shortened. They both look great and we're done very quickly at a great price. Thanks!! read more

I had my daughter's straps repaired on her favorite bag, and the work was beautiful! It was definitely worth the drive from Norfolk!

I've had three different pairs of leather shoes restitched here. The work is excellent and prices are more than fair. I always will come back here for repairs. read more

I dropped off two pairs of my son's dress shoes for resoling and repair. Billy is a busy guy but he kindly rushed one pair with minor work needed so my son could have them before he went back to school. Both pairs were done in the time promised and the work was excellent. Billy also repairs luggage, purses, and other leather items. He's in the Food Lion shopping center on Great Neck, at the north end. I highly recommend this business. read more

Absolute magician. Gave him a pair of nice Cole Haan shoes with the soles worn down and the leather dirty. He charged me $30 max and the shoes came back better than new. I can't recommend this place enough. If you have shoes in need of repair...this is the place to go. Look no further. read more

Billy's shoe repair is as good as it gets. His work is top quality - every single time - and I'm pretty pick when it comes to my shoes! I drive almost an hour to bring my shoes (and luggage) to him for repair and cleaning. He has cleaned dog poo off suede heels, replaced treads on beloved sandals, cleaned my husbands leather boots to a shine, repaired soles and tips on high heels, and fixed a suitcase. His prices are really reasonable. He is in such demand that his normal turnaround time is 7-14 days, but he has helped me when I've been in a pinch. I won't go anywhere else. He really is a master at his craft. read more

I've been looking for a shoe cobbler for many years and I have found a gem! He does a fantastic job and is such a nice man. I am excited to recommend him to my friends and family! read more

Convenient location in the strip shops near corner Great Neck Road and Mill Dam Road. Excellent customer service and reasonable prices. In addition to everything dealing with shoe repair and shoe supplies, Billy also does orthopedic work , insoles and arch supports. Billy also works on all types of leather goods, luggage, zipper repairs etc. No job too small. Need it done quickly? Call Billy! read more