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    JTR Automotive Group

    4.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    Services - JTR Automotive Group

    Check engine light

    Auto general diagnosis

    Auto diagnosis or inspection

    14 More Services

    Auto loan

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    JTR Automotive Group Photos

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    12 years ago

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    Atlantic Motors

    Atlantic Motors

    1.0
    (4 reviews)

    It's the worst place to see cars. I have never seen such a disorganized place and staff, apart from…read morebeing incompetent, it is one disappointment after another.

    This company listed a vehicle for sale on letgo. I responded to their ad after pouring over the…read morepictures of the vehicle and reading the description. I received a call back from Chris who told me they still had the vehicle and that I could meet at their lot in DC to see it. After driving over an hour to get there I pulled into what has to be the trashiest, most run down used car lot I've ever seen. Feeling very nervous about my surroundings I went up to the shack of an office and knocked on the door. A man invited me in and asked what I was there to see. I held up my phone with the ad for the vehicle I was there to see which also showed the picture and the price. He quickly said "oh we had to raise the price on that by $400". I said ok well I'd still like to see it. He handed me the keys and said it was parked right out front. Turns out that the one on their lot was NOT the same one from the pictures in their ad and instead was a very beat up vehicle that was no where near what I saw in the ad. When I questioned them about this they said oh we accidentally used the wrong pictures. Then he told me to call Chris. I called Chris and told him that the car was the wrong one and where was the one from the ad. He said "well this one has what you are looking for doesn't it?" I told him "no" and asked where the one from the ad was. Then he hung up on me. Total bate and switch! I have rarely seen such dishonesty and shady misrepresentation in my life. This whole company was run like what you'd find in a 3rd world country. I seriously don't know how they are still in business. Please, please, don't waste your time going to these criminals. Trust me if you do find the car you're looking for there... you'll probably be worse off buying the junk they are trying to sell.

    Capitol Hill Auto Service

    Capitol Hill Auto Service

    4.4
    (415 reviews)

    We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

    Someone sideswiped my parked Lexus and damaged the mirror and part of the front panel. I took the…read morecar to Capitol Hill Auto Service because I heard they also handle minor body work, and they did an incredible job. They ordered the replacement parts quickly, coordinated everything with me clearly, and had the repairs completed within just a few days. The paint match looked perfect, and you honestly can't even tell the car was damaged. Between the body repair, electrical work, and overall customer service, I couldn't be happier with the experience.

    Ben Nielsen's 10th Street Automotive

    Ben Nielsen's 10th Street Automotive

    3.8
    (133 reviews)

    Brought my car here as i caught a cracked rim/wheel and had to be towed to the nearest shop…read more Pros They provided my car with good work. Cons They had my car for 24 hours and i had to call them to ask for updates. They gave me 8k estimate for a full scope of work that was needed. I declined all but what my car got towed for and 3 new tires. That total cost was $1500 When my car was ready they called me 15 mins before closing so i could not get my car until the following day. Would not have been an issue but they parked my car on the street where it received a ticket. When i mentioned the ticket they collected it and said they were going to pay it. A month goes by and the ticket has not been paid and it doubled. I didn't follow back up before the month went by because my dad passed 10 days later so it was not on my mind. When i called the shop to explain about the ticket they said they don't usually pay this kind of parking ticket. Lol after it doubled they conveniently do not pay this type. All of this could have been avoided had they looked at the ticket type and called me to notify me. They will never get anymore business from me. Sad because all they had to do was call the customer. Amended 5/6 The GM Mike called me to rectify the situation. He listened to me and apologized for the level of customer service I received. Being that this location is in DC and has a small lot they easily run into issues with ticketing. He made sure the ticket was paid within an hour of our call. I appreciate small businesses and ones that make it right with their customers.

    These people are scam artists. Please, whatever you do, do not give them your business…read more My first encounter with them was when I was leaking oil and they ended up quoting me $1500+ for a whole LIST of issues. Took it somewhere else and they quoted me half that and I didn't need any of the stuff 10th St said I did. Then I took my car in again today for a grinding metal sound in my driver side back tire. They came back with a nearly $5,000 quote for a pad, rotor and caliper replacement, plus brake fluid flush, a cracked serpentine belt, and torn bushings on my control arm. Took it somewhere else....$1,100, and they said I didn't need new calipers or new control arms. PLEASE DO NOT GIVE THIS PLACE YOUR BUSINESS

    JTR Automotive Group - car_dealers - Updated July 2026

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