I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

It was my first time bringing my car to Jeff's in Macungie and it won't be my last time going…read morethere. His shop came recommended by several friends in the area and so I called last week to make an appointment to have the air conditioner serviced, along with an annual inspection. In the meantime my brakes decided to start grinding so when I brought my car in there were additional items that needed to be looked at. He was great to work with, he helped me to understand my options particularly given my car's advanced age, and his prices were very competitive. I'm so glad I can have full confidence in my car again!

Went here for my vehicle Inspection and emissions based off other positive reviews. I wanted to…read moregive my business to a local shop than one of the chain centers. First and last time I'll be taking my vehicle here or recommending anyone to have their vehicle serviced here. Jeff passed my vehicle for emissions but failed me for the State Inspection. Didn't charge me for the Inspection (hence the two stars). The reason for the failure was that the speed rating for one of the tires didn't match the other three and below the rating that the vehicle called for. I called the shop where the replacement tire came from and they couldn't find anything in the PA State Inspection manual that would warrant a failure of inspection due to a tires speed rating. I double checked it myself and couldn't find what Jeff was referring to and Jeff didn't produce it either. Jeff didn't offer to replace the tire in question, just offered for me to go to another shop that would pass me. Failing for personal reasons and not according to the PA Inspection code isn't ethical. The other shop was willing to pass me where the 4th tire was purchased, just a hassle to have to go through all of this.

I called Deerfoot and spoke to Frank he had exactly what I need for my Ford E150 van…read more couldn't find the parts anywhere. he described it and it was exactly what he said it was when I got there. Deerfoot is a clean, friendly,well organized place and I was very glad to meet them. I drove down all the way from stroudsburg and will do it again ,it was worth the drive. thanks frank. Paul and Steve.

Called just to discuss a $25 shipping fee and how I was told Tuesday and not Friday for the…read moredelivery, and the possibility of a refund in the nicest way and was responded with nothing but attitude from who I'm guessing is the owners son. I'll never recommend this place to anyone from now on and I hope this "is a lesson" for them. Probably not, judging from his attitude. What a waste of energy.

If you want an honest mechanic in the Bethlehem area . Go to John's autoworks on rt 378 . I took my…read more2011 Acura tsx in for a standard maintenance (oil change, inspection, emissions ) and a very bad vibration and shimmy when braking. I was expecting a massive repair bill for front end parts. They easily could have ripped me off. But they honestly were transparent and told me it was the brakes and very bad warped rotors. They had fixed it the very next day highly reasonable price with zero upselling. Fast , fair, and incredibly trustworthy. I'll be a customer for life, plus will refer all my family and friends to him . Thank you John and staff!! Jerry B

When John's fixes your car, it's fixed right. Great diagnostics, very experienced technicians. I…read morehighly recommend this business.

Pburg does things different. Makes the experience of going to get your car serviced way better…read more I love that the whole process is well documented and available to you electronically. That in itself is beyond worth it in terms of the experience. The transparency is what I value most. I had requested a tire rotation. I feel like most places, especially when they are busy, would just rotate the tires and call it a day. In this case, I was told they would not rotate my tires because my 2 back tires were super worn and wearing unevenly which would not be a benefit to my car if I rotated them. They made their recommendations and were not pushy at all about what I did or did not do for that matter. They told me they honor their estimates for 30 days (if memory serves me right) and that I could call ahead any time if I wanted to do any of the repairs that were not done then. I love the attention to detail too. I had come in right around Halloween so they left me some candy in the car when they were done! You know I will be back!

Always friendly and professional with highly experienced mechanics that will let you know…read moreexactly what's going on with your vehicle. I have recommended my family and numerous friends for service.

My son is living in Allentown for the summer, parents live in Kansas City. He called saying his car…read morestopped running. I googled best HONEST garages in Allentown and Carlos and his garage came up. Called and spoke to Carmen and was reassured he was in good hands. Unfortunately for us the repair was pricey but Carlos explained everything and was transparent. He took great care of us..offered pictures and videos of repairs and help with financing. We spent the money and he took great care of us. I would highly recommend!

Brought my car in for inspection on short notice, and I was out of there a little over a half hour…read morelater. Efficient service and a very pleasant interaction. Would recommend.

they are very busy, bit of a wait to get an apointment…read more just had state inspection done but they did car quickly and didn't make up any imaginary problems

I am extremely disappointed and concerned about the way my vehicle was handled by this shop…read more A month ago, my car showed sensor warning lights, so I specifically brought it in to make sure the vehicle was SAFE to drive. At that time, I had absolutely NO brake issues whatsoever. My brakes were working fine before bringing my car to this shop. After a test drive, I was told to first get an oil change elsewhere because they had no openings that day, and then return for diagnostics regarding the sensor lights. We followed their instructions exactly and returned the car. I paid $517.06 for repairs that included fixing broken wiring to the right front wheel and replacing the front wheel ABS speed sensor. I was also told the ABS module was bad and expensive to replace, but Liz clearly told me that replacing the module was NOT necessary and that the car would still be safe to drive as long as the dashboard lights did not bother me. I even asked again, in front of a witness, if the car would be safe after the repairs, and I was reassured that it would be. Only TWO WEEKS later, my brakes completely failed while driving. The car would barely stop. We immediately brought it back to the shop. They kept the car for days and then charged us another $1,871.48 for brake repairs, including calipers, rotors, pads, brake lines, and the master cylinder. After continuing to have issues, they kept the car again for over two additional weeks and charged us another $187.62. In total, we paid $2,576.16 When we When we contacted the shop, instead of taking responsibility, they attempted to blame us and claimed they had warned us about the ABS module causing brake failure -- which is absolutely NOT what we were told originally. They even added wording to the receipt claiming we ACKNOWLEDGED that the brake system could fail without replacing the module. What they did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. I specifically explained that icdidnt want to put mlney if it was too expensive but ehat they y did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. Throughout this entire process, we were repeatedly told "they are working on it," while being left without answers, without reliable transportation, and paying thousands of dollars for repairs that still did not fix the problem. This experience has been stressful, expensive, and honestly terrifying. Brake failure is not a minor issue -- it puts lives at risk. I strongly encourage others to ask questions, document everything, and get second opinions before trusting major safety repairs here.

Good prices excellent services thx again for efficient and timely services. Matt is very friendlyread more

For the past 2 years the service here has changed. They don't answer their phones and they caused…read moreme over $8000 in unrepairable damages. I have taken them to court where the owner Mark told terrible lies from stating that my receipts are fake, stating they never diagnosed my car, and saying in court his wife Heather who is also the receptionist there no longer works there. Which is very convenient being that she is the one I had been communicating with the whole time but he is the one who showed up to court. I took my car in for a mass airflow sensor and immediately after picking my vehicle up my check engine light came back on and my AC was no longer blowing cool air. When I took it back, Heather told me they put refrigerant in and that did not resolve the issue, they put a green fluid to check for cracks and leaks and that was not it, so they narrowed it down to it being the condenser. My car was there for 2 weeks with no resolve and barely any communication unless I physically showed up there. Heather submitted to my warranty company 3 claims for the condenser yet Mark says they never diagnosed my car. Eventually, I was told there was nothing else they could do for me and to take it to the dealer. The dealer states my entire AC system is contaminated and would need to be replaced. They cannot guarantee a replacement will fix the issue. This has cost me thousands of dollars in addition to time taking them to court. They prefer to have the reputation of another crooked mechanic and had no interest in trying to resolve the issue with me. If you are ok with leaving your car somewhere for weeks with minimal communication, a liar for a mechanic, and possibly more issues with your car go to Larry's. If not, do yourself a favor and go somewhere else.