they are very busy, bit of a wait to get an apointment…read more just had state inspection done but they did car quickly and didn't make up any imaginary problems

I am extremely disappointed and concerned about the way my vehicle was handled by this shop…read more A month ago, my car showed sensor warning lights, so I specifically brought it in to make sure the vehicle was SAFE to drive. At that time, I had absolutely NO brake issues whatsoever. My brakes were working fine before bringing my car to this shop. After a test drive, I was told to first get an oil change elsewhere because they had no openings that day, and then return for diagnostics regarding the sensor lights. We followed their instructions exactly and returned the car. I paid $517.06 for repairs that included fixing broken wiring to the right front wheel and replacing the front wheel ABS speed sensor. I was also told the ABS module was bad and expensive to replace, but Liz clearly told me that replacing the module was NOT necessary and that the car would still be safe to drive as long as the dashboard lights did not bother me. I even asked again, in front of a witness, if the car would be safe after the repairs, and I was reassured that it would be. Only TWO WEEKS later, my brakes completely failed while driving. The car would barely stop. We immediately brought it back to the shop. They kept the car for days and then charged us another $1,871.48 for brake repairs, including calipers, rotors, pads, brake lines, and the master cylinder. After continuing to have issues, they kept the car again for over two additional weeks and charged us another $187.62. In total, we paid $2,576.16 When we When we contacted the shop, instead of taking responsibility, they attempted to blame us and claimed they had warned us about the ABS module causing brake failure -- which is absolutely NOT what we were told originally. They even added wording to the receipt claiming we ACKNOWLEDGED that the brake system could fail without replacing the module. What they did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. I specifically explained that icdidnt want to put mlney if it was too expensive but ehat they y did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. Throughout this entire process, we were repeatedly told "they are working on it," while being left without answers, without reliable transportation, and paying thousands of dollars for repairs that still did not fix the problem. This experience has been stressful, expensive, and honestly terrifying. Brake failure is not a minor issue -- it puts lives at risk. I strongly encourage others to ask questions, document everything, and get second opinions before trusting major safety repairs here.

Pburg does things different. Makes the experience of going to get your car serviced way better…read more I love that the whole process is well documented and available to you electronically. That in itself is beyond worth it in terms of the experience. The transparency is what I value most. I had requested a tire rotation. I feel like most places, especially when they are busy, would just rotate the tires and call it a day. In this case, I was told they would not rotate my tires because my 2 back tires were super worn and wearing unevenly which would not be a benefit to my car if I rotated them. They made their recommendations and were not pushy at all about what I did or did not do for that matter. They told me they honor their estimates for 30 days (if memory serves me right) and that I could call ahead any time if I wanted to do any of the repairs that were not done then. I love the attention to detail too. I had come in right around Halloween so they left me some candy in the car when they were done! You know I will be back!

Always friendly and professional with highly experienced mechanics that will let you know…read moreexactly what's going on with your vehicle. I have recommended my family and numerous friends for service.

Yes to my surprised they call me back ! I was able to bring…read moremy truck in and have them scan the codes thank you Vinny

Brought my SUV in for a quick oil change. Nothing crazy. Vinny and Jesse had me in and out quickly…read moreand were so easy to deal with. Super nice, down-to-earth dudes. Will definitely come to them again if in the Nazareth, PA, area. Definitely wasn't over-charged either, gave me a great rate, $50. Thanks guys!

My cars are always serviced here with such amazing care. They have never in the 7 years I've lived…read morehere, have ever over charged or done anything damaging that caused me to ever return for a mishap. It's always a great job done right the first time. They have helped with so many things and they're very friendly.

There's not too many humble tire shops in Easton, but this one for sure takes the cake. Every…read moreexperience I've had with these wonderful people has been nothing but positive. I've taken my car here many times and they have performed exceedingly above all. I also drive past it coming from work everyday and it's always packed so get your appointments in!

I've been taking my vehicles to Stefko Svc Center for probably about eight or nine years. I've had…read morea couple cars in that time and Charlie and his team are always great to work with. I'm grateful to the Stefko Svc Center for always treating me fairly; I've never once had the impression that I was being over-sold on something I didn't need or was being given an inflated price for any kind of maintenance. Charlie will go into detail with you as much as you'd like, regarding your vehicle's current status, next steps, things to look out for in the future, etc. Anywhere I've moved in the past, I've always just tried to find what seemed like the most reputable garage in the area. But if I move away from this side of Bethlehem, unless it's to California or somewhere far away like that, I'll still bring my car to Charlie. He is the very best.

Helpful! Always super nice and fantastic service, even for the smallest issue. Great value & they…read moreknow what they are doing!

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

My son is living in Allentown for the summer, parents live in Kansas City. He called saying his car…read morestopped running. I googled best HONEST garages in Allentown and Carlos and his garage came up. Called and spoke to Carmen and was reassured he was in good hands. Unfortunately for us the repair was pricey but Carlos explained everything and was transparent. He took great care of us..offered pictures and videos of repairs and help with financing. We spent the money and he took great care of us. I would highly recommend!

Brought my car in for inspection on short notice, and I was out of there a little over a half hour…read morelater. Efficient service and a very pleasant interaction. Would recommend.

I needed emissions inspection and I was running out of time. He diagnosed the problem but the…read morecheck engine light was still on. Turn out there was a mouse or something chewing on my wires. Instead of getting an expensive new part he managed to find one at a junk yard for a few dollars saving me money. Craig is very good at explaining things too. Was very comfortable doing business with them. I think he bends over backwards, goes above and beyond. I won't hesitate to recommend them. Thanks again!

I always was pleased with the service at Paul's. However after Covid there prices skyrocketed. I…read moresent my nephew with his car to be inspected and they said it would be 5000 in repairs. Craig charged my nephew 300 dollars to just give him that estimate. Another reputable garage fixed the car for less than 1/10 of the cost. I cannot recommend this garage any longer. I will cc to AAA.