Juanaca and Travis realty helped us with the purchase of our home. They fairly represented both seller and buyer, they found solutions and work around to satisfy both parties needs. They have unbelievably supper proficient team that fully supported us on loan, fire insurance, escrow, and inspectors to meet a semi-impossible 10 days for closing. They both provided all the support to make our purchase truly happen. We highly recommend Juanaca and Travis for buying homes. read more

As first time home buyers, my wife and I had no idea what to expect but Juanaca and Travis were recommended to us by two different friends and we had an absolutely fabulous experience! Juanaca and Travis are masters of their craft. They are incredibly knowledgeable and prepared for anything and everything! We learned so much and really appreciated their honesty and taking the time to explain how everything works and answer all our questions. Their insight and foresight is unmatched and their vast network of contacts ensures that every aspect of the process is covered, including post-purchase projects. If you want a team that is dedicated to excellence and keeping your best interests in mind at every stage, then Juanaca and Travis are the dream team for you! We'll definitely be recommending them to our friends and seeking their expertise in the future. :] read more

We honestly cannot say enough good things about Juanaca and Travis and the work they did to help make both our home buying and subsequent remodel process go amazingly smooth and easy! They both answered every single question we had and guided us through the entire process as first-time homebuyers. Everyone warned us how difficult buying a home can be, but it was the exact opposite having Juanaca and Travis as our realtors! With a full remodel to do after we purchased, we again feared how difficult it could be. Between Juanaca's design help and Travis helping to manage the project (SO WORTH IT!), we were amazed what they were able to get done in barely 6 week's time (full kitchen, flooring, paint, fixtures, and more). We would highly recommend Juanaca and Travis for any home buying or selling needs! They continue to give us guidance and we know they will always be there for us if needed. We look forward to working with them more in the future! read more

Juanaca and Travis are great team. They did an awesome job for me when I bought the house and they're still helping me out. They had good advice and obvious professional knowledge throughout the buying process. It's a lot of paperwork (hundreds of pages) and they were always there to tell me what mattered and make sure no mistakes were made. They referred me to a good mortgage broker too -- he also did a really good job. These days (2021) there are few homes and many buyers, so buying is harder. Sellers sell a place "as is" and leave the buyer (me) with all kinds of needed fixes and improvements. Sellers can do that because they have multiple offers. That's where Juanaca and Travis were the most helpful. Beyond the normal stuff a buyer's agent does, they scheduled and supervised painting, flooring, fumigation, plumbing, HVAC work, roofing, minor repairs, and even cleaning. And there's more that needs to be done, so I'm really happy I have Juanaca and Travis to call to get the outside painted, or to finish the rest of the repairs, or for advice on what changes will improve the resale value if I someday want to sell. Thanks Juanaca and Travis! read more

I have known and worked with Juanaca and Travis for many years now, bought houses and recommend her to many of my friends some became loyal customer. Just when you think it can't get any better they below my mind in this last sale. She turned around the house and got 25% more than what I expected while we are living in Europe, we trust her like family (well more than trusting some of my family members lol) with every decision she made and at the end it all paid off. You have them in your side, you are going to win. read more

Couldn't say enough about Travis and Juanaca. They made our home buying experience so easy and exciting. Travis was always available to answer my phone calls or texts at anytime, and they were always pleasant helping me with all of my questions or concerns. At the very end of our deal they even helped us make the move easier! Now that we are settling in to our home, they continue to answer lingering questions and have not stopped providing amazing service. I will be sending everyone I know to these guys! read more

Juanaca was the best agent i've encounter and i will continue recommend her for anyone who's interested in getting a house . She's straight forward , very tech savvy, very educational in helping me understand nuts and bolts of realty , and passionate on going the extra miles in helping me to achieve the house that's within our grasp . On top of that , she never tries to push me into getting any perticular house , and she would give me her honest critics of each individual properties . Very informative . While making an offer , she would give me an honest assesment of our chances . And she's probably the most experienced negotiator i've seen . When you want to negotiate with a seller agents , you need an experienced agents like Juanaca , who has been in the industry for 30+ years to understand what the other agent is thinking to make our strategic offer . She understand the mind game in this business. On signing documents , she would painstaking go over each documents with me and summarize what each individual documents are for , and categorize their importances for me . She really helped making going over documents a breeze. After gotten the property , if i have any questions regarding any documents or payment sent my way , she would gladly answer them for me within a day . She's fast , efficient , kind , and passionate on educating buyers like us in getting the house really fit our needs . I wouldn't be living in this fine house without the help of Juanaca and her services . read more

I bought a vacation home with Juanaca and Travis. They were AMAZING, and I can't recommend them highly enough. They were extremely patient and honest, ensuring I had a very clear view of the pros and cons of each property we were considering. They were often immediately able to identify that a house wouldn't be a good fit for my criteria based on its condition or location, and were extremely frank and direct. They visited the properties we didn't immediately rule out, and had an extremely keen eye for detail, letting me know all the potential issues with each house. They were great at suggesting a loan processor who'd be able to help get strong pre-approvals in place. When it was time to close, they were excellent at negotiating a good closing price, and great at helping me walk through the closing process as well. They helped me do a thorough walkthrough remotely (the first time I visited the property was after close). What amazed me was how great their support was (and continues to be) even after close. For example, they have an amazing team of contractors for pretty much any work I've needed done, and have been extremely helpful putting me in touch with their team and helping coordinate the different jobs that need completing; they've also helped make amazing suggestions for what the place needs, where to find different appliances and furniture, and possible repairs and improvements. Overall, I had a fantastic experience with Juanaca and Travis, and I highly recommend them! read more

Juanaca has done an immaculate job in helping us sell our house. She has done everything possible to achieve that goal and even achieved a higher price than our asking price. On top of that she is on time and helps with whatever is needed and has a team of people to help for a decent price to fix any problem. We are from Europe and have no knowledge about buying and selling in the USA but she made it so we got through it with a minimum of aggravation. Let's put it this way, if the scale would go higher than 5 stars, I would click on that. I definitely would recommend her to future buyers and sellers and am grateful that my friends recommended her to us. We wish her all the best and are very grateful for her help. read more

This realtor and associated agents are guilty of gross negligence, fraud, failure to fully disclose hazards and material defects of property, blocking other realtors access to property. The double ending of the deal where applicable ( yes in my case) increases their commission and helps them avoid advising representing either the seller or buyer fairly. There is NO brick and mortar office with a firewall. Juanaca Failed to provide any information about safeguards and protecting oneself during the wire process and fails to provide information about the risk involved, i.e no insurance coverage for this act. The home I purchased was over inflated in price. Unrealistic comparables were provided. During inspection(s) it was becoming apparent that material defects she knew about or should have known about were being exposed. She failed to research and acknowledge material facts about home effecting the value. She argues with inspectors who are trying to be candid, ignores legitimate requests for repairs, especially the one she didn't disclose with sellers statement. She didn't provide required realtor disclosure documents for timely review. She has exposed herself and seller to lawsuits. She sandwiches ( hides) pertinent documents in DocuSign packets emailed at a later date but before closing so that It has the appearance she has completed her duties on time. She stages homes which which I feel is a conflict of interest in dual agency. She used the sellers vacant home as her office and so forth. She lied about the number of termite inspections, has her own inspectors who ignore or write low ball estimates for inadequate repairs. We received a FULL refund from one of her selected inspection appointees that I paid for. Why? Failure to FULLY disclose information pertinent to the home. She avoided getting a proper roof inspection at all costs . Once obtained it reflected a roof in need replacement instead of minor repairs. She lied about the pest report (s)and the rat infestation on the property and in house! We caught a rat inside our birds cage the other night! Luckily it didn't kill my parrot of 10 years. Further Inspection has revealed evidence of rats in the attic and the house smells of musk and rat urine at times. Rats have weak bladders and dribble everywhere. They chew wires and are the cause of a very large number of house fires. She doesn't care about pool safety if you don't have a child. Well, my new neighbor has a five year old! She initially tried to present the home as a WOW! stunner on line and "as is " in the docs. She changed her sales pitch to "as presented" and believe me she initially wasn't presenting rats, termites, wood rot, faulty electrical, major roof work, neighbor hood nuisances. After closing she confessed to my wife that she called the County Code Enforcement Dept on the neighbor. Of course she failed to disclose this from day one, a requirement. The police were called because two males were on the property, which has a gate, asking for the previous owner or renter then attempting to get some cash from me. Keys to the house are still floating around. I'm in the process of fully uncovering what's happened. A police report will be filed, complaints to DRE, Realtors Association, Better Business Bureau, District Attorney and so forth. Also she uses her degree in counseling in her sales pitch to comfort me in her ability to represent her client fairly. Her tactics will be made known to the Board of psychology. Don't use her services. If you have and are unhappy, document everything, parties can be on the hook for up to 10 years for Fraudulent actions. Not even deserving of a star, but required to post comments. Sent from my iPad read more

We have purchased a few homes and a few rental properties over the past 15 years. In the day and age of being able to research properties on your own using Redfin, Zillow, realtor.com, etc..., setting up appointments on your own, talking directly with seller's realtors, we had always felt that a realtor might not be necessary. We have used several realtors and always felt they didn't provide a whole lot of value to the process. That was before workign with Juanaca, and she has totally changed our minds. Friends of ours referred Juanaca to us about 2-3 years ago, she has helped us sell a property in Northern California, purchase a rental property in San Diego, and is helping us with our current property in San Diego. Juanaca has been in the industry for a very long time and has a large network of support for anything that came up for us during the buying/selling of our properties. Everything from suggested lenders, to inspectors, to repair guys; whatever came up during the selling or buying process for us, Juanaca was able to quickly find someone to resolve the issue. She's phenomenal when it comes to negotiating with sellers and just as good when it comes to strategies for getting the most out of a property you may be selling. Juanaca is the first realtor we have used in the last 15 years that we can clearly see provides value to the process. We will continue to use Juanaca exclusively for any future buying or selling of our properties and I would highly recommend her to anyone that is looking for a great realtor. Trust me, she's the one. read more

Juanaca and her team handled the sale of our house. She just did not simply list the house - she advised us on every detail in order for us to make the house into the best property in the area - allowing us to realize a significantly higher and appropriate price for our house. Not only that - but she and her team handled everything for us. They did an extraordinary job - handling things to the highest level. I can unequivocally recommend Juanaca to anyone looking to purchase or sell a house! read more

We were First time buyers and Juanaca was our guide in every step. She was very professional and shows interest in our needs. She is very friendly, kind and patient. we absolutely recommend her to everyone. thank you Juanaca you are the BEST. read more

Juanaca is a personable and professional realtor! She is thorough and very efficient in helping her clients, from finding the right house to closing the deal! I highly recommend her! read more

Juanaca was referred to us by a relative and after having a great experience purchasing our first house we highly recommend her. From the start Juanaca met with us to discuss our options and increase our knowledge in home buying. She was very receptive and understood what we were looking for and what our needs were in a home. Juanaca's ability to create positive and proactive relationships with the seller's team made the home buying process so much easier and created a quick turnaround by the time we were moved into our home. It's hard to trust someone when making this the type of decision but after this experience with Juanaca we didn't just find amazing realtor we found a great life long friend. We would highly recommend Juanaca for purchasing property and we look forward to working with her again. read more