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    Re/Max Excellence

    5.0 (2 reviews)
    Closed 8:30 am - 4:00 pm

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    9 months ago

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    3 years ago

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    Good Life Property Management - San Diego - The Good Life team

    Good Life Property Management - San Diego

    (725 reviews)

    Clairemont

    I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

    My Opinion: Horrible…read moreexperience with Good Life Property Management Company and Property Management Executive Mitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent that I was concerned that this could be a scam since I was previously informed to communicate directly with one agent, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion. 7/16/26 Update: Seems as though the business through "Mariah N' either copied and pasted a "canned" response or used AI to do so as the response isn't even related to my review/issues. Sad business model, but predictable. 7/16/26 Additional Update: Now it appears they removed what I believe to be their copy and paste or bot/AI-generated response. Show a further lack of professionalism and competence. Incompetently run management company and horribly incompetent staff. They don't even follow the law in my opinion. Sad, they're going to get the owner's sued.

    Strategic HOA - 159 W Green - 43 unit condo HOA

    Strategic HOA

    (108 reviews)

    This is my first experience submitting an architectural request. May have just been my excitement -…read moreI anticipated the process to be a bit faster turn around time. However, I understand there are many factors to consider and probably multiple members of the committee that all need to look over the plans before being able to sign off. I am pleased with the professional and prompt communication from the staff. Thank you very much for your support!

    Incompetent Management and Zero Accountability…read more Never return your email/call Repeated charges due to accounting team's error Hides HOA meeting notes to cover up their errors Disrespectful/rude staffs If you enjoy endless frustration and constant headaches, Strategic HOA is the management company for you. Despite the owner, Ian, repeatedly claiming that communication and staff training are "improving," the reality is a total lack of professionalism. Service requests routinely go ignored for months! One of their "top" employees, Amanda, actually fabricates HOA policies to cover her own mistakes. When I simply requested a heads-up about upcoming work near my unit as I have a small infant at home, she flatly refused, claiming it wasn't her responsibility. Consequently, they ran an industrial fan right next door 24/7 for six straight days with zero explanation. When I asked her to cite the specific policy that allowed this lack of notice, she went silent. The sad part is this is just one of many crap stuff that they've done. They're wasteful with our budget and makes me wonder what they're doing at their office everyday, when you're not responding to their customers. This company prioritizes laziness over service. It's no surprise they were fired by our association after only a few years. Before hiring them, I strongly suggest asking Ian how many ongoing legal cases he and Strategic HOA currently have with former clients.

    Re/Max Excellence - realestatesvcs - Updated July 2026

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