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    Juanita's Party Creations

    5.0 (2 reviews)

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    4 months ago

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    Nikki's Party Supply & Rentals - Plenty of piñatas inside the store. I pre-order 1 week before the party. I needed a Pokémon piñata for my son's bday. $23 for a big piñata.

    Nikki's Party Supply & Rentals

    (28 reviews)

    Horrible customer service. She threaten to call the cops on me!! The day I payed for the tables and…read morechairs the young lady at the desk told me I could pick them up after 5 on Friday. My party was on Saturday, after I showed up at 5:15 Mercedes said she tells customers to come after 6:30pm, she had me wait because she said she needed to close the store so she can give me the tables. I took them, I called around 5 pm on Sunday (thinking it would be the same deal to drop the off) they didn't answer. It was closed. (On a side note, the day I was there, she was talking a lot of mess about her employee to another costumer in front of all the other costumers. She said some very private personal stuff about his mother's death and how he was good for nothing and he didn't help her at all. I want to run into him to tell him to quit that place!) I called on Monday and told her that wasn't given a time to drop them off so I assumed it would be the same as Friday. I worked until 8:30 pm so I would drop them off Tuesday. Tuesday morning I had a whole bunch of missed calls and a voicemail saying she was going to make a police report and report them as stolen. I called her back and told her I would drop them off on my way to work. She said "come now because I'm asthmatic and won't take them back if it starts to rain" when I dropped them I was setting them on the side walk. She said to bring them in the store because loading and unloading was not part of the service. She started to tell me that I am lucky she is not changing me for the extra days and was going to make sure they don't rent to me again. She said no rental business takes the chairs back past 5 and they always put a note on the rental agreement to bring them back before 3. I showed her the paper and there was no note nor was it ever communicated to me. At the end of the night she was taking pictures of me and my car. Then she called the next day to say chairs were missing, I told her I dropped them all off, she hung up and that was that.

    I have driven past this store so many times and was looking for a trump piñata in which when I…read morecalled they had I walked in a saw just what I was looking for. The staff was friendly and extremely helpful. I recommend stopping in

    Diddams Party and Toy - balloons

    Diddams Party and Toy

    (134 reviews)

    $$

    Awesome place to get part items like balloons,pinyatae,plates,cups,ect…read morePlenty of parking.Friebroy employees

    To celebrate my father's upcoming birthday, my sisters and I hatched a plan to throw a surprise…read moreparty for him. Typically, my sisters handle the bulk of the logistics related to decorations, but given the ample time afforded by my retired-bastard schedule, I offered to pick up a few of the requisite decorations in addition to my straightforward duty of simply procuring food and/or dessert (typically Mitchell's ice cream ). My original plan involved simply obtaining the desired balloons and dessert plates from a local Party City store. My detachment from the party-setup scene was made evident by my sisters who informed me that the local Party City stores had been shut down a while ago. My sisters informed me that I could go to the Diddams store located in San Mateo (a 20 minute drive from my home). When I arrived, I was greeted by SEVERAL staff members with a VERY friendly "hello". While attempting to track down and consider options, I was assisted by two representatives working on the floor, Aricela (sp?) and Jairo (sp?). Aricela was extremely PATIENT and KIND in providing assistance tracking down several items. Jairo was FRIENDLY and HELPFUL in his numerous attempts to check the storage area for a couple of things that were unavailable on the display cases. At the counter, Jose was very COURTEOUS and PROFESSIONAL in preparing the balloons that I purchased and in ringing me up to finalize my transaction. Side Note: I ended up having side conversations with Aricela, Jairo, and Jose as they were all extremely FRIENDLY and, not surprisingly, very KIND in indulging my desire to practice my green-belt level of Spanish EPILOGUE As things turned out, I returned home to find that the top layer of a stacked set of balloons I purchased completely deflated by the time I arrived home. I ended up returning to the store to inquire about how the issue could be remedied. As luck would have it, the store manager, Jason, was present and he was able to quickly address the issue by allowing me to simply grab a pre-constructed version of the balloon stack without question. The timing of my return was quite fortunate in that I was able to introduce myself to Jason and inform him, face-to-face, of the COURTESY, PATIENCE, and KINDNESS extended to me by several members of his team. KUDOS to Aricela, Jairo, Jose, and Jason - keep up the great work in providing EXCELLENT and FRIENDLY service to all your customers!

    Juanita's Party Creations - partysupplies - Updated July 2026

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