Mike has always been my go to person. He doesn't cheat you. He's fair & upfront. Right now because…read moreof COVID he did loose helpers, so he is the owner, seller. & delivery person.

Won't visit this place again. Purchased Couch and loveseat along with Mattresses for 2 children…read more Yes prices are good, smiles are great when they want your money, BUT when the furniture starts falling apart within less than 6 months, called, they said they would take care of me, NEVER did. Go to Michelle's Furniture and Matress on Pacific Avenue and Douglas, great people, fabulous quality furniture and great prices. Have done multiple purchases from Michelle's.

After couch shopping for about 3 months for our new house we happened to stumble across this store…read more Had never been before and with not feeling 100% about the couch we had already picked out from another store we thought we should stop in. SO GLAD we did! Right away we were greeted by Ravi. She greeted us and gave us our space which was great. Didn't follow us around, just reminded us if we have questions to feel free to ask. Ravi was amazing and helped us create our couch. She was able to take the couch we already created from another store and a couch we liked at HSH. Our couch was just delivered yesterday and we couldn't be more happy. Ravi was very attentive and extremely helpful during the process. We'll definitely suggest HSH to anyone looking for furniture!

HSH furniture sells high quality furniture at reasonable prices. I discovered this store while…read moreperusing Yelp and visited it several times to accumulate over $10,000 in furniture purchases. I'd like my review to be as objective as possible, so I will offer a pros and cons list of shopping here as well as a general recommendation at the end. This review is based on thinking and reflecting on my purchases for over a month. PROS: *The salespeople here are friendly and helpful. I worked with Ravi, and she stood by us for every aspect of the process, helping us coordinate furniture with our home and being patient and kind. She is very knowledgeable about furniture and will go out of her way to help. Loved working with her. *The furniture is high quality for the price. We also shopped around at other stores, including Living Spaces in Manteca and nothing comes close to the value and quality you get with HSH. *Their showroom is nicely organized, clean, and spacious. They take pride in their offerings and offering competitive pricing. I was able to successfully negotiate our purchases and am happy with the overall quality (with some minor exceptions). I purchased the extended warranty and haven't had to use it yet, but I was reassured the process is smooth should I need to do so. I will update this review should I ever need to activate it. CONS: *Their store is HOT and the air conditioning is set to around 81-82 degrees. I have never been in a furniture store that was so stuffy. Management should take note and cool it down by at least 5-6 degrees. *The delivery crew was RUDE and slightly unprofessional. They came into my house with their shoes on (no booties) right after we steam cleaned our carpets in preparation. When I asked questions or made suggestions, one of the guys responded with attitude. I didn't like that and it rubbed me the wrong way. *When I noticed some minor defects in the furniture (chairs were uneven at the bottom), a minor scratch on the vanity and the drawers were hard to open and crooked, I was told that it was possibly my kitchen floor that was uneven (for the chairs) and that the design of the drawers is not a defect but an asset for child safety. Well it turns out the chairs were the issue and the bottoms were not even. My wife had to rig it with some dollar store stoppers but our floor was not the issue. Fortunately, everything is fine now. I'm still skeptical that the crooked drawers on the vanity are a design defect. Delivery fees are steep, at $300 flat rate plus they charge per item to haul (I spent $160 to haul a sectional and table with chairs). It's only worth paying these fees if you are buying furniture in bulk. Not worth it for single pieces. CONCLUSION: Despite the relatively minor (but annoying) issues with the delivery and quality of a few of the items, buying furniture from HSH was an overall positive experience. Ravi was a fantastic associate to work with and I would gladly work with her again. She is very friendly and strives to ensure her clients are happy. As for the store management and delivery crew, they need some work! Make the environment more welcoming for clients by lowering the air conditioning and train the delivery drivers to respect the homes they enter by wearing protective booties and acting more professional. I would return to this store to purchase smaller items but I'd be unwilling to buy much else because of the steep delivery fee. For instance, I wouldn't want to buy a $1000 dresser and then have to pay $300 on top of it. Other furniture stores offer less expensive delivery options. At living spaces, delivery is $99, by comparison. This store needs to iron out some minor issues, but they are the nicest furniture store I've been to in the entire Bay Area. Thanks Ravi for a job well done, and hopefully this review provides validation as well as opportunities for improvement.

Purchased Sofa and love seat wed and it was delivered perfectly Saturday. Couches looked the same…read moreonline as they did in store. I was a little hesitant to purchase but sales associates were NOT pushy at all. They were so helpful even offered me snacks and ice cream without purchasing. They sent me a link to my email with the couches just incase, and I ended up purchasing 1 hour later. Very simple process. I was really stressed due to my last experience and another furniture store that starts with A. 10/10 would recommend.

For the first time here, I've had the best experience I was greeted and had great customer service…read more They also had a coffee bar ice cream bar, which was a plus for my son while I did shopping and looking for a bed and furniture for a new home the managers there are on site were literally amazing. One of the cells rep on the floor named. Al was super helpful and also the manager Jake he help me keep everything in budget which I truly appreciate it cause I was on a tight budget but literally I got everything here for a good deal. I would definitely be coming back here for any furniture, rugs, coffee tables dinning set etc..

Went in there 15 mins before closing and got a heavy discount on a whole couch seat including…read morerecliner and end tables. Super cheap for the quality we got. Free delivery and they took the old couch out and threw it away for us. This is the second time we've gone here and every time the dude picks up the phone and gets a delivery set up.

Went here to look for a daybed for our room and we found what we like. The guy who helps me was so…read moreunderstanding and very helpful. They have a lot of good stuff furnitures and their prizes are pretty decent. The daybed I ordered was white single daybed with trundle and storage. It is very sturdy, stylish, it fits perfectly in our small space bedroom and it's worth the prize. When they delivered, they also assembled it and it's a great bed!

We had two oversized arm chairs - over 50 years old - that were steel and wood, and decided to…read morereupholster them rather than throw them in the dump. As an honest and hard-working individual, Freddi offered a suggestion of not doing the work to repair them but we explained that the value of the chairs was intangible to our family. The resources spent on the chairs was well worth it because you cannot find furniture of such great craftsmanship these days. To understand the quality of work that Alverson does please see the before and after posted in this review.

Fred did a fantastic job on my patio cushions…read more They came out better than I expected. The quality of the fabric is superb. The stitch and buttoning is so secure I love everything about my new old cushions. They have been given a second life!

Kinda shady. Went in looking for a recliner. They have a million so that was good. Found the one…read moreI wanted and of course it's not in stock. I'm ok with waiting. At first it was 4-6 weeks. No problem. Then she calls someone and says you can have the floor model. I ask what's the discount for taking the floor model. Oh no discount for that. Wait what? No discount for a floor model? Who does that. So then I say ok I'm done ordering it. She calls someone who's obviously wanting me to take the floor model and says, well now it's looking like it could be 12 weeks. Yeah ok - thanks but no. Still looking.

Worst place to buy furniture we spent $19,000 on some furniture and they were not even packed in…read moreboxes when we came to pick up the furniture. All furniture were open/ out of boxes and used and not brand new and had marks. The company is Very arrogant and not willing to cooperate with exchange or provide new pieces. They are selling used furniture and put them in boxes and give to customers. I think the best option is to stop making payments. They are big lies and make up so much bullshit.

You will love this place. Beautiful store. Matt was so helpful assisting me and giving me plenty of…read morechoices. I will definitely go back!

Tammy and her staff are amazing. We are so happy to have them back in Lincoln Center. They're all…read moreso knowledgeable on how to make something customizable just for me and my family.

I recently purchased a dining set and a bed frame from Living space with the help of Farah and I…read morecouldn't be happier with the experience. She provided excellent customer service -- very understanding, patient, and easy to talk to throughout the whole process. She answered all my questions and made everything smooth and stress-free. I truly appreciate her professionalism and kindness. Highly recommend asking for Farah if you want a great shopping experience!

Dear Michael Zinser,…read more I am emailing you about your Manteca store with the 2.1 Star rating. My wife and I just had the most dissatisfying experience in our lives today, we recently purchased our second family room set from your Manteca store and we have purchase family room sets from you in the past. Being from the service business for 35 years, I was in disbelief of the way your company is taking care of it's repeat customers. You know what's unusual is, that you can't contact any managers from the store directly, the managers can treat you bad, because the public has no way to contact them and hold them accountable! You might want to change that! I ordered a rug off your website and what we received wasn't even close to what was shown on your website! The colors suppose to be cooper and we were delivered a red rug. We drove three hours to return the rug to your Manteca store, thinking since we just purchase our second family room set from Living Spaces there, your folks would take great care of us and exchange the rug, by the way, the rug was never even removed from the wrapper. My wife and I went to exchange the rug for something the correct color. That's when we had the unfortunate pleasure of meeting Tiffany, I don't even know if that's her real name. She said, you are passed the 7 day return policy. We never signed anything agreeing to a 7 at return policy and it's been less than 30 days since we were delivered the carpet. She was extremely unhelpful, rigged and condescending. We asked for the store manager. She said she was a supervisor, I then asked if I could get the name of the store manager. She said she didn't need to give me his or her name to me. I'm sure there is video of the exchange. It got heated, because I was upset. I told her I was going to give her and the store terrible review that would cost you business and I serious about this, because of how we were treated. We felt like we were being treat as thieves. Like we were trying to take advantage of your company after just spending $5000.00 on a couch! I am looking for some help and satisfaction to this unpleasant experience, It ridiculous that I have to spend my Memorial Day typing a letter to you. Thank you for your attention to the matter? Joseph and Jennifer Rosano