Wonderful attentive service. Great selection. Estate rings that were purchased were soddered…read moretogether and cleaned. Reasonable price.. Went in a few weeks later with another ring that I had that was catching on things he found the problem and fixed it-no charge. Will definitely return for any future jewelry needs

Highly unprofessional behavior and disrespectful conduct. Marty repeatedly ignored clear boundaries…read moreregarding my significant other, which is completely unacceptable. This lack of professionalism and inappropriate actions make it impossible to trust this business.

Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

Basically this clock shop stole 70 dollars from me and wasted my time…read more I took in my 100 year old ships clock , it was not running correctly. There fee is 70 dollars to clean and adjust the clock. I dropped it off and waited 2 weeks for a call saying my clock was done. I had it home for an hour and it stopped running. I brought the clock back and they said they would clean / look at it again. I picked it up 2 weeks later and again it stopped in a hour or two. I finally brought it to a reputable clock shop who told me the Sparta clock shop ripped me off and didn't do any cleaning to the clock. I would avoid this place if you have any clock repairs needed.

Always friendly and great service. I keep going back as they know what they are doing. I highly…read morerecommend the Cool springs Fast Fix . Thank you! Andrew Fast work on battery replacement. I come back in one hour and my watches are ready for pickup. Fair prices.

I have visited this location on many occasions to have repairs, inspections, and cleanings. I've…read morenever bought a single piece of jewelry from them, but they are always kind, polite, and knowledgeable and are happy to show me various jewelry pieces while I am waiting to drop off or pick up my jewelry. The workmanship is always good and I will continue to use them in the future.

I've seen Tim repairing and creating new jewelry. He is highly skilled in both areas of expertise.read more

I have been working with Cumberland Gold for over a decade. I love their custom work. Tim made a…read morebeautiful necklace for my oldest granddaughter using some of my old jewelry. He has also provided engagment/wedding rings for both of my sons. The staff is great to work with. The store has a great watch collection which my husband has found a wonderful watch. I would not hesitate to check out Cumberland Gold for your next jewelry purchase or if you need any repair work.

Although the repair cost was more than the quote, the completed work, time frame of the repair,…read moreattention to detail, and friendly staff make this an excellent choice.

I highly recommend this jeweler . They took a family piece and made me a pendant . They answered…read moreall of my questions. I also took some gold In to sale and they gave me almost twice what a local jewelry barn and pawn shop offered.

Sold lots of jewelry! Awesome business. Highly recommend for any jewelry needs. Honest people and…read moreno games played

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I just want to take a moment to say THANK YOU to April and Nick! My pieces look absolutely…read moreAMAZING--I truly couldn't be happier. These photos don't even do them justice, and I am beyond pleased with everything. Thank you both for allowing me to customize my grandmother's piece. It means so much to have such a beautiful, personal memory of her that I can carry with me. I'm incredibly grateful

I went in with an extremely bet ring, Jackson and staff were extremely accommodating. They were…read moreable to repair a very precious piece of jewelry to me, quickly and efficiently.

While folks are chasing money and being rude. I walk into Tala to get my watch fixed, Mohsen takes…read mores a look at for 2 minutes a little this, a little that and boom it's working correctly ( time, date, day, month and he set the moon phase). He smiled, gave me watch and said thank you. No thank you!!! If anyone is in Franklin Tennessee looking for a great jeweler go see my guy Mohsen Danadel!!

Exceptional customer service. We needed to have a watch band adjusted, and we were met with warm…read moreand helpful service. The work was done quickly, and they confirmed adjustments to make sure the watch fit just right. I would highly recommend them for service and repairs, and they also had a lot of beautiful jewelry on display. They are also conveniently located in The Factory, with lots of other shops and restaurants.