I've always gotten quick service for watch battery replacement by the friendly staff.read more

I brought my bracelet here to be fixed as it snagged on something and was ripped apart. I work in…read morethe mall so i figured it was a convenient location to go to. I had a great conversation with Tina on 5/30, and she took in my bracelet to get a quote from the lady who would actually be fixing it. She said they would call me when they had the final price. 3 days later on 6/2, i received a text saying it was ready. When i called the store that day, i spoke to jennifer. Jennifer was the rudest person i have encountered in customer service. She answered as if i was bothering her and when i asked why they fixed it without calling me to ask if i was okay with the final price, she said she was not told to give a quote and that it was fixed now so i just needed to come get it. I asked how much it was and she said $55. She said she could quite literally "rip" it apart if i wasnt okay with price. Thats interesting to say to customers who trust you with their jewelry and very cold. I work in retail and i could never imagine saying something like that to a customer, especially at a jewelry store. I just said to not touch it and that i would get it. I hung up and i could not believe her attitude. I will not come back if that is the kind of people you guys hire to fix jewelry. What an awful representation of the brand. It sadly looks like the reviews mentioning bad communication skills is true. Just go to a real jewelry repair shop, do not trust someone who threatens to rip apart your jewelry if u will not pay.

Super nice staff! Brought a watch in to have it resized and it was super quick and easy. Would…read moredefinitely recommend!

I just want to take a moment to say THANK YOU to April and Nick! My pieces look absolutely…read moreAMAZING--I truly couldn't be happier. These photos don't even do them justice, and I am beyond pleased with everything. Thank you both for allowing me to customize my grandmother's piece. It means so much to have such a beautiful, personal memory of her that I can carry with me. I'm incredibly grateful

I have been bringing jewelry for small repairs as well as multiple watches to remove links and…read morereplace batteries and other pieces of jewelry for many years. They have always been very nice --- I am always thrilled when I pick up my item because it is well done! I will continue to bring my jewelry items to Fast Fix!

I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be…read morereturning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they take their time, but they don't fix the customer experience. I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be returning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow and extremely overpriced, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they overcharge but they don't fix the customer experience.

After over a year of a business relationship, the owner has not returned my possessions, as I have…read morebeen asking for months. I am no longer sure that this is a legitimate establishment.

I brought in a bracelet that need re-sized and Chris was amazing!!! He was very personable,…read moreknowledgeable, and able to help me for a very reasonable price. I would 100% recommend Platinum Jewlers.

It's a pleasure working with the team at Fink's. They are not only extremely knowledgeable about…read morethe watch brands and jewelry they carry, but they consistently go above and beyond for their customers -- even when there's nothing in it for them. On several occasions I've had my watches sized and they've handled it quickly, professionally, and with genuine care. Jeanette, Mikey, and Jon have become my go-to resources for anything horology-related, and I always enjoy a deep-dive watch conversation with them (no pun intended). If you're a serious collector or just getting into watches, this is exactly the kind of team you want in your corner.

I never thought I'd be leaving a "Yelp" review for a jewelry store, but here I am. I'm doing so…read morefor two reasons. I have purchased a few smaller pieces for my wife for the holidays. Always a great experience. Fast forward to my son who is only 18. He took his grandfathers Tag in to get repaired. Nothing fancy, but sentimental vale for my son. That experience turned into, my son wanting to buy a nicer Tudor watch. Hands down, the level of service, provided by Broc, was nothing short of impeccable. Friendly, trust worthy, genuine, and personable. I can tell you, because of Broc, Fink's created a customer for life. Well done, on creating a fantastic experience for two generations of clientele.

Very nice people to sell your gold and highly recommended selling gold or buying jewellery.read more

Wish I could give zero stars. I came here with the full intention of buying myself a new formal…read morewristwatch. I stood next to the display for 40 minutes while 1-2 other customers were in the store. The multiple employees working at the time did not even acknowledge me. No hello, no "be right with you." Nothing. Any sort of basic courtesy would have resulted in a 2 minute sale for them, as I already knew which watch I wanted. I'll be ordering the watch online.

These are the nicest people. The work on my rings was perfect! They came back looking beautiful…read more They sized them and cleaned them Up. I would highly recommend. I plan to return and shop some of the lovely pieces in the case.

We have been using Whitley Jewelers for 20+ years and we don't go anywhere else when we need…read morejewelry repair, timepiece repair or shopping for a piece of jewelry. We were in need of a setting to fit a stone we had and we had considered just dipping the one we had - but then Guy Whitley (owner) demonstrated a computer generated design tool and in just a few minutes we had the setting of our dreams designed and the turn around was perfect! Just in time for the engagement of one of our sons. Always friendly and very personal, we love using and referring our friends to Whitley Jewelry.

Visited today with my partner to pick out an engagement ring. We knew we only had time to go to one…read moreplace today and I knew if I only had one shot I wanted it to be AJ Martins. We found the most beautiful 40's Ruby and Diamond ring that was recommended by Dustin and we couldn't be happier

We went in to have my engagement diamond re-set into a better setting and ended up having a custom…read moresetting made by one of their jewelers. It is absolutely stunning. I was more than a little nervous leaving my diamond anywhere because it is a really nice one with amazing fire but the new setting absolutely does it justice. I could not be happier. I was also really interested in the other items this store sells. You'll find jewelry there that is not the same old same old as all the other jewelry stores in Nashville, the kind that you normally would have to mail order. This store is a hidden treasure in Nashville!

A great experience with good selection and prices! It is hard to find a place that can replace a…read morewatchband or battery. This is the place.

They broke my watch and refused to repair. I would not trust them to fix your item. Horrible and…read moredishonest service.