I've been going to Judy Jetson for almost two years now, but I think the time has come to say, "It's not me, it's you, Judy." I don't give bad reviews based on one or even a few bad experiences. This is based on many visits.
I first went to Feri for my super curly hair. I didn't want a lot of hair cut off, and what I got was a partial haircut, meaning some hair had been cut...some had not. It was misshappen, uneven, and didn't even look like i'd had a haircut. I was not impressed. But I kept hearing such great things about the stylists there, I decided to wait a while and try someone else.
On my second try, the receptionist recommended Nicole for curly hair. I've been going to her for over a year and the first time went great. She listened to the fact that I did not want thinning shears used AT ALL, she cut a lot of hair off, which is what I wanted, and the shape was good. I even got a call from Judy the next day asking for feedback. Nice!
However, over the past year, the thinning shears have worked their way more and more into the picture. Any time someone uses these on my hair, it creates TONS of frizz a day or so later and makes future cuts more extreme (meaning more hair needs to be taken off than if thinning shears were not used previously...meaning it takes WAY longer to grow your hair out). I would be talking to her or listening to her stories and suddenly realize that she had thinning shears in her hand and that she'd been using them for a while. Once half your head is thinned, you can't exactly not do the other side, so the damage is already done. I would say each time that I didn't want them used, but they would be used anyway. I only get my hair cut every 3-4 months and usually the shears were only used on the last inch or so, so I managed to work with it...until a month ago. She really went to town with them and my whole head was nothing but frizz. After only a month since seeing Nicole last, no matter how much leave-in conditioner I used...it was ALL FRIZZ.
I started researching other stylists and found one I wanted to see, but she is on vacation for the next few weeks. In desperation, I called Nicole after a particularly uncooperative hair day. She happened to have a next-day, Saturday, appointment. I thought if I were very specific, she'd be able to give me something I could work with for a month.
I said I felt that that the thinning shears were the reason I had this much frizz and that I wanted 3 inches cut off. I also said that I didn't like the current shape she had given me last time. I was very specific in describing what I wanted, which is basically what she gave me the first time I saw her. I could feel her defensiveness kicking in. She told me that what I wanted wasn't possible (I described something SHE gave me previously) and that she'd have to shave my head to get rid of all the frizz (not true). The whole experience was very tense. The way she was talking to me was all attitude. I decided that ANY haircut was better than NO haircut at this point as I couldn't deal with all this frizz. She only cut about an inch off and gave me the same poodle-like mullet I'd walked in with (that I said I didn't want).
The final straw was when she started raising her voice when I said that I had wanted it shorter and that this shape wasn't what I'd asked for. At that point, I just wanted to leave. Then, I was commenting on the shape, and she misunderstood it as a question. Her response was, "Do I like it????? OF COURSE I LIKE IT!! I DID IT!! DUHH!!!!!" It was so inappropriate.
Nicole, I didn't ask you if YOU liked it. It's more important that I like it, which I don't!!! DUHH!!!! I tried to explain this to you in person, but since you didn't care to listen then, I felt the need to write this review publicly so others wouldn't fall victim to your attitude. Maybe you were having a bad day, but that always seems to be the case when I see you. What I do know is that you don't know what's best for my hair and you really need to consider your clients' needs/requests before you start cutting. I hope you get the message this time, as I won't be back. read more