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    Julia M Kopcak,PA-C

    1.0 (2 reviews)

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    1 year ago

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    The Sleep & TMJ Group: Katharine Christian, DMD - Dr Christian headshot

    The Sleep & TMJ Group: Katharine Christian, DMD

    4.8(32 reviews)
    18.9 miBelltown

    From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

    The unprofessional and unpleasant attitude of Dr. Christian's insurance coordinator not only…read moreprevented me from receiving her care, but angered me enough to write a negative review. I requested he confirm my coverage so he could be assured the Dr. would be fully paid, he snippily refused. He also erroneously said pre-authorization prohibits the Dr's ability to receive any further payment from me (if I wasn't fully covered -- which I am). Just off the phone with my insurer, who contradicted all he had told me, and attempted to call to straighten things out. It went right to voice mail. Twice. Moving on to a different provider, but thought others should know.

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    The Sleep & TMJ Group: Katharine Christian, DMD - The view is not shabby either! Extra brownie points!

    The view is not shabby either! Extra brownie points!

    The Sleep & TMJ Group: Katharine Christian, DMD
    The Sleep & TMJ Group: Katharine Christian, DMD

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    Franciscan Pulmonary & Sleep Medicine Associates At St. Michael - St. Michael Medical Pavilion

    Franciscan Pulmonary & Sleep Medicine Associates At St. Michael

    4.0(2 reviews)
    25.6 mi

    This is an review update to recognize one of the best employees I've had the pleasure to work with…read morein the FP&SMA. For the second time in about a year I did an overnight sleep study in the Sleep Center in order to be approved for 3rd time of machine to treat my sleep apnea. As with the sleep study last time, Shannon was my assigned sleep tech (aka polysomnographic technologist). She has the innate ability to do her job while engaging in the most awesome conversation of any sleep tech I've worked with, and not counting the last two with Shannon, I've had at least three other sleep studies over the years. Sleep studies are hard for me, especially at this time of year. I had to leave my family on a Sunday night and drive 15 miles to a sleep center. It's cold and, many times, rainy. With St. Michael, the bad thing is that the center is an elevator ride down a level and a VERY long walk across the building to the door. You have to look for wall and sandwich board signs. Once at the door you press a button to have a tech buzz you in. Sitting in the lobby, you know the night will involve a bunch of stuff that you fear will prevent the sleep you're there to have for the study. And you're alone, especially after you have to power off your phone. So, for me, the procedure makes you somewhat anxious. Then Shannon comes in and tells you she'll be conducting your study for the night. Last time, we immediately hit it off because that's who she is. This time, it was a welcome reunion with an old friend. We took up the conversation where we left off. I still dislike these studies but working with Shannon, or just hearing her voice over the room intercom, relaxed me. Yes, I was able to sleep and yes, she had to wake me up a couple of times to make position adjustments to the wiring harness. But I had the best, most refreshing sleep I've had in weeks. Shannon assured me that from the preliminary results of the study my numbers looked good. This meant I responded well to the type of machine and mask used for the study. Now, I hope to never have a another sleep study but if I do, I sure hope Shannon will again be my polysomnographic technologist.

    I haven't had the best experience here. The receptionists and ACTUAL Drs are ok. The lady that…read morehelped me with my machine is also great. SHARI WOOTTEN is awful and should lose her license for the things she says to people and the way she treats patients. Been here again since this review and had a better experience, so edited the rating. Brenda is great. It was like night and day on experience and professionalism. I feel like I might actually get some help now.

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    Franciscan Pulmonary & Sleep Medicine Associates At St. Michael

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    Preetam Bandla, MD - Preetam Bandla, MD

    Preetam Bandla, MD

    3.6(5 reviews)
    19.1 miCentral District

    I have no issue with Dr Bandla I do have a problem with the communication or lack of communication…read morein his office. It is hard to ever get anyone on the phone nor will they return calls. It is hard to get a CPAP equipment refilled because the refuse to do it. Not sure if the Dr is aware that his clinic is lacking in customer service or things are being neglected. It is really bad. I hate to leave negative reviews but here you go.

    I OWE MY LIFE TO 3 PHYSICIANS, 1 OF WHOM IS DR. BANDLA…read more ************* This is not an average review, as I am not an average patient. Perhaps by sharing my story, such as it is, others will see the value in Sleep Care & Medicine so that they might seek help sooner --not later-- and perhaps place that care in the capable hands of Dr. Bandla. ************************* -A BIT OF BACKGROUND- I lost years of my life to "Sleep Apnea": due to the poor health it caused --unnecessarily so-- because I ignored my doctors' suggestions to see a "Sleep Specialist" for a "Sleep Study" (I heard these words within quotations VERY often, and maybe you have as well: from a concerned spouse, friend, or doctor?). When it was suggested to me, I not so much as 'decided' a Sleep Specialist wasn't a priority, but I let time pass without pursuing it: ie, I did not MAKE it a priority. But trust me, IT SHOULD BE. Because of that, let me tell you what my future became: my untreated & disordered sleep would be THE contributing factor to my deteriorating health for those two years. I've only now learned that those symptoms are scientifically documented consequences due to chronically poor sleep or chronic lack of it. BELOW: some of said symptoms: Severe fatigue & sleepiness, lassitude, swings between insomnia to severe over-sleeping; memory loss, thought disorganization, cognitive impairment incl. word-finding, forgetfulness; emotional dysregulation, impatience, depression w/suicidal ideation; heart palpitations, body temperature irregularity, weight gain & muscle loss; severe nerve pain, esp. the extremities; headaches, light sensitivity, hearing changes/loss + sensitivity. & more minor symptoms. Finally I'd had enough and lined up any specialist I could think of: (literally) Endocrinology, Hematology, Neurology, Neurovascular, Audiology + ENT, Pain MGMT, and even Gynocology! All were "fine" and said "see a SLEEP SPECIALIST & do a Sleep Study!!!". I finally got the hint and out of sheer luck, my doc was Dr. Bandla. *************** -THE DOCTOR- At my initial apt, Dr. Bandla asked a few questions to prompt me, then carefully listened to my confused babble about my symptoms, and somehow he understood, never getting frustrated nor short. Once he got the necessary information, he explained everything very carefully until I understood every detail: what my diagnosis likely is, why he believes that is, and then what the next steps will be from there. (And he was right about all his predictions, by the way). A Sleep Study was next, and he made sure every single detail was taken care of: for ex, he made sure a special Mouth-Breathing Sensor would be available for my study after I mentioned having chronic sinus issues. The help & time he spent with me is incredibly rare in today's medical system, and thanks to Swedish for accommodating that kind of care (too often time & money outweigh care. That was n not my experience here). **************************** -ABOVE & BEYOND- Any time I have called or emailed, Dr. Bandla would respond immediately, and he himself would respond personally most often (that is VERY rare these days). The most significant gesture was during my second Sleep Study where I would be "test-driving" a special C-PAP. That Friday night, as my tech helped me get situated, she explained how she'll call the doctor once I'm asleep. I asked what she meant and turns out, he was at home and was staying up late on his Friday night, waiting, just to hear how I was doing. I'm a well spoken person, but I struggle to adequately describe how touched I was from such a gesture. ********************* -CONCLUSION- I was eventually diagnosed and have been using the treatment machine, worn at night, for nearly a month. My body and my life is changing rapidly (It's the best diet & religion rolled into one: HEALED all while you sleep!). I have a rarer type of apnea called Central Sleep Apnea caused by my brain, not the throat like most folks. At night my brain stops telling my lungs to breathe, and my breathing literally stops, as if I've died. With treatment via the machine, my prognosis is very good. So, if you're in the Pacific Northwest, I highly recommend Swedish Sleep Medicine (Redmond or Seattle). There's a reason I drive 4hrs round-trip to be a Swedish patient, time and again. I am and always will be eternally grateful to Preetam Bandla and to his family for allowing us -his patients- to borrow him from you so that we may return to ours. -A.

    Western Washington Medical Group

    Western Washington Medical Group

    1.7(3 reviews)
    1.2 mi

    In short We've been here only for interventional pain…read moretreatment, but thoroughly appreciated what they have to offer. In long About a year ago, my lovely bride had a massive stroke and now likely has post-stroke pain syndrome, which is a relatively common complication that basically makes any little ache and pain you have feel a million times worse. It sucks, and there's not much they can do about it except wait for the brain to rewire itself and stop crashing out every time it gets a pain signal. We pulled up to a decent-size clinical building (bigger than some small-town hospitals) off a very busy road, with plenty of parking. They have over a dozen specialties inside, but the main signage says "Cardiology and Imaging," which confused me. Might be worth reconsidering that placard. The front desk is upstairs, oddly enough. Conveniently, so is the pain specialist. We were checked in fairly quickly and spent almost an hour with Dr Yee. My better half left feeling incredibly frustrated that they can't fix the problem with any sure solution, but we have a couple more tricks up our sleeve that might do the trick. I felt a lot more aware of what's going on after speaking with Dr Yee, and really dug what she had to say and how she went about her business. But, then, I'm not the one in pain and wishing daily for relief, so I suppose that's easy for me to say. Still, though, I'd recommend her for someone who needs to solve most pain problems.

    I have had chronic fatigue syndrome for over fifty years. This is well documented in my medical…read morerecords. Lots of blood tests, sleep studies and medications have been used. Dr. Russian said I needed another sleep study to prove to have that I have Chronic Fatigue. Let that sink in for a minute. He needed more proof. My family doc has had me on Adderall for approx. five years but wanted me to switch to Modafinil as she believes this will be safer now that I am sixty-five years ,old but only a sleep doc can order this medication based on my insurance. Dr. Russian said he would call in an order for a sleep study and they would contact me to schedule. Two weeks later I called the sleep study center only to find that an order had never been called in for me. I contacted the docs office and explained the situation. The receptionist said that she would contact Dr. Russians nurse immediately to find out what was going on and that the nurse would call me back to let me know the referral had now been sent. No one ever called me back.

    Premier Sleep Associates

    Premier Sleep Associates

    4.2(5 reviews)
    18.3 mi

    Need a check up now. Set me up with my appliance works well. I haven't had a check up in 3 years…read more No changes is good. Thank you again

    This review is from my experience with this office in December 2023…read more The quality of the back office is a disaster and the male dentist being less than desirable when it comes to professionalism Here's was the situation: I was overcharged for a second fitting for a new device and while in the office receiving my divide -- I questioned it I chrages for a second time. I heard my dentist and the other dentist saying/yelling in the office (while I'm sitting in the chair) that if I didn't pay I don't get the device. My dentist came back into the "cubicle room" and explained she would knocked off $100). I want to make it clear I asked about price of the device prior to going and after I was brought back into the dental office for a second fitting. It was the end of the year and I had already paid a few hundred dollars. I also want to make it clear the individual who coordinates with the insurance company was a negative nightmare. Without a doubt negative energy / negative person (in my experience). Below is my response after being told I'd be issued a refund TWO months later: ~~~~ Thank you for reaching out, and I appreciate your attention to this matter. I must admit, I found it rather amusing as well that I was charged $500 in December, especially considering the circumstances surrounding my inquiry about the charge. Unfortunately, my interaction with M left much to be desired in terms of professionalism and customer service. In light of this, I'd like the refund for the overpayment returned to my credit card. Your prompt assistance in resolving this matter would be greatly appreciated. Let me know if you require any further information or documentation from my end to process the refund. Thank you for your attention to this issue. Buyer beware and don't be bullied by the male dentist or their unprofessionally childish back office.

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    Premier Sleep Associates
    Premier Sleep Associates
    Premier Sleep Associates

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    Julia M Kopcak,PA-C - sleepspecialists - Updated June 2026

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