Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

Two stars because of the cool, museum-like store and the friendly staff. However, only 2 stars…read morebecause of the extremely over-priced quote to repair the movement of a Tag watch. After being surprised by Josef's approximately $900 quote to replace the movement of the watch (a standard quartz movement that itself is available for sale online for ~$40) I took the watch to JR Dunn in Pompano--an authorized Tag dealer and repair shop, where Josef's is not--and was quoted less than $300 to have the entire job done, by Tag themselves, with a warranty. Shamelessly quoting 3x a certified dealer for the exact same job is outrageous.

Third time here. RING DOORBELL FOR ENTRY. In for a new…read morebattery for my Luminox dive watch. In and out in 10 minutes. $15 Can't beat their service or price. Will be back for sure.

If you fell on this place you fell on a hidden gym not too many places can do what vadim can do I…read moreliterally went crazy trying to find somewhere to fix my son's Rolex it's a 1980s model this guy is amazing people that buy and sell rolexes bring them to him to service them this guy is great highly recommend it's been over 7 years watch is still working perfect it's a stainless steel with the jubilee band I had it polished also with him took apart the whole band and made the watch look brand new professional if you fell on this place you're very lucky

Very professional and fast service . I highly recommend this…read moreplace. Also, Eduardo is very knowledgeable and friendly.

Excellent customer service and attention to detail. Eduardo was able to replace the crown of a…read morewatch another watch repair shop couldn't do. He also quickly adjusted the metal wristband of another watch. I'll bring all my watch and jewelry repair here. Highly recommend!

Juan is a terrific guy, and quite knowledgable. Our transaction was very good. A good shop.read more

Came in on a Friday to get a ring sized for my daughter that another jeweler said they could not…read moredo. Juan (who is great) explained why the other jeweler couldn't or wouldn't do the sizing. They were able to size the ring and it looks great. We also sold some gold and it was a fast, easy transaction. Great customer service. A real pleasure to do business here. We'll certainly be back!

All In One exceeded my expectations with their phone repair services! The staff was super friendly…read moreand knowledgeable, guiding me through the process effortlessly. My phone was fixed in no time, looking as good as new. Prices were very reasonable too! Can't recommend them enough if you need a quick and reliable repair. Truly impressive!

Responded quickly to pricing request. Was very reasonable to attach 20 charms to bracelet. Work was…read morewell done, timely and communication was great. I highly recommend John and this business.

I LOVE ART CONNECTION!!!!!. No matter what kind of project I bring the AC, they always bring my…read morevision to life. No matter how complicated the jewelry repair is, they always exceed my vision and bring it to life! Trust your best jewelry for repairs to the AC or find your new accessories there, they have some great one of a kind treasures. ENJOY.

If you live on the Beach or on vacation and you still have a watch, this blingy shop offers to…read morereplace watch batteries. Unfortunately, my watch was pronounced dead after mistakenly joining me in the Bay. They were very nice about it. And, there's all sorts of jewelry to match lots of tastes. I saw some nice stones strung together nicely. It's a nice little shop run by very nice people.

I sent a 1970 vintage Rolex--my grandfather's watch--to Rolliworks for bracelet repair and crystal…read morereplacement. While the watch was returned well packed and some of the requested work was done, a major visible issue with the bracelet was not corrected. The end‑link connecting the bracelet to the case remained crooked, exactly as it was before the service. When I raised this concern and expressed disappointment, the response from Michael Hui at Rolliworks was dismissive and unprofessional. Rather than acknowledging the issue or discussing solutions, I was met with comments like: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." And later: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." This wasn't about trying to get free work. It was about basic customer service, communication, and reasonable expectations when dealing with a specialist in vintage watches--especially when they have the watch in their possession and can clearly see unresolved issues. Those replies told me everything I needed to know about how Rolliworks handles customer feedback. Instead of professionalism or accountability, I received sarcasm and defensiveness. After reading those responses, I decided not to send the watch back. The tone alone showed the type of experience you're likely to have if something doesn't go perfectly. If you choose Rolliworks, be prepared for a strictly transactional approach and don't expect proactive inspection, recommendations, or a customer‑first mindset. Based on my experience, once they have your money, any dissatisfaction will be treated as your problem--not theirs. In response to Michael's comments below: The issue was never that Rolliworks failed to "guess" additional work. That is precisely why I reached out immediately after receiving the watch--privately and professionally--to ask questions and understand what options were available. The issue was entirely about communication and tone. Despite disagreeing with their assessment, I remained polite and constructive. In the same message where I shared my disappointment, I explicitly asked for a new quote that included additional services I had not originally foreseen. My intent was resolution. Instead of engaging constructively, Michael responded with two back‑to‑back messages that were dismissive and confrontational: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." Followed immediately by: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." Those responses were not solution‑oriented, professional, or respectful. It was the aggressive tone--not the disagreement--that led me to disengage and ultimately write this review. Michael, the best customers are not the ones who never encounter issues. They are the ones who experience a problem and stay because it was handled well. How a business responds to feedback is what creates lifelong customers. Unfortunately, that opportunity was missed here.

I wished I read some of the Reddit experiences/reviews on Rolliworks before sending my 5513 in. RW…read morewas a brand name in the Rolex repair and servicing world for a long time and it looks like recently they've experienced some heavy staff turnover and can't keep up with demand. I sent my watch in after receiving an estimate. It resulted in a lot of chasing afterwards for an update. After 2-3 weeks Ivy P mentioned my watch hasn't been looked at and they were quite backed up, I follow up after a few days, still no movement so I ended up requesting the watch to be sent back. It didn't give me a lot or confidence to have my pieces just sitting there for weeks before being examined. Unfortunately I won't be using them again in the future.

Great service, selection and prices. I've purchased two gifts and had a repair done, great work!read more

I went to this place twice and I loved this service, so effective with great prices and everything…read moreso nicely set up. Money who took care of us was extremely nice and patient as he explained all the details of the different things we tried in here. This place is located in the shopping center so parking is definitely not a problem here and the hours of operations are great.