We highly recommend Bonsai builders. They consistently provided us excellent service. They…read moreshowed up when they said they would come and stayed until the job was done. They were respectful of our time and property. One little thing that stood out was the organization of their trucks; they were very well equipped every tool had a place. They cleaned up the site every day and clearly communicated next steps. A class act

Our prior contractor was too busy for the work that needed to be done which led me to find Bonsai…read moreBuilders...a blessing in disguise, if you ask me! Our front porch was in need of some major updating (a lot of rotting wood, railings were wobbly, pillar trim and paint coming off, etc). They were able to squeeze us in their busy schedule which I totally appreciate. Jason was very honest with what work needed to be done as I initially only asked for new railings. I didn't want to wait until the rotting wood got worse so I agreed and trusted his professional opinion. Thank goodness I did because there was a little more damage from water and ants that he found which I didn't want to deal with down the road. He used pvc to wrap the base of the pillars (which looks so much better and well proportioned) and replaced all our risers and kick board with pvc too. I am all for low maintenance so I'm glad I don't have to worry about rotting wood again! He even replaced our electrical outlet to a more low profile one. Jason is a perfectionist...very detail-oriented and meticulous, he kept pointing things out that I would never have noticed and fixed the issue promptly. He and his worker were respectful of the property, cleaned up after themselves, and were on time. I can't forget about Kristin (Jason's wife and company manager) who was very communicative in regards to scheduling, estimates, etc. She was very responsive and got back to me quickly whenever I had a question (a rare trait these days!). Overall, I would definitely recommend Bonsai Builders and look forward to hiring them again in the future. I've already received so many compliments online. Even my neighbor stopped to say how beautiful it came out as she was driving away. Hire them, you won't regret it!!

This past winter I bought my first house, a kindly put "fixer upper." On recommendation I…read morecontacted Kevin Allen Carpentry and I can honestly say it was the smartest thing I did. Within a few months, Kevin and his crew installed a new heating system, refinished all the wood floors, renovated a kitchen, and three season porch and updated a good portion of the electrical in the house. The process was as painless as anyone could hope for with a seventy year old house, with seventy-year old everything. I highly recommend Kevin Allen Carpentry to anyone with renovation or contracting needs. They're efficient and considerate and really work with the customer to ensure that the customer's needs are met. Today, my kitchen and entire first floor look more amazing than I would have imagined. I intend to ask them back to renovate my bathroom the first chance I get. They also have a sister company, Nor'Easter Roofing, that does roofing and siding. You can check out my post for them, too.

I hired KAC to do a bathroom remodel on my first floor and a new shower in my upstairs bathroom…read more They did a BEAUTIFUL job and were great to work with. The subcontracters were professional and easy to deal with . The project manager was great. It took a lot longer than I had hoped but all in all I was very happy. However, it turns out that they do not stand by their work. Months after the job was done, the drywall around my first floor shower started to crumble. I sent Kevin photos. Without coming to see it, he "diagnosed" the problem - that water was getting in between the bathtub and tub enclosure and damaging the wall. He said it was a common problem with tub enclosures and he could fix it for $1500. I said ok and he had his project manager Dave come to look at it. It was only then that we realized that was NOT the problem. When the bathroom was done they had left the round metal part that the shower handle is attached to ungrouted. It was loose and would spin around. I asked the plumber about it when he did the bathtub and shower install and he said "its fine". I didn't question it because he ALSO left it the same way on the upstairs shower. I thought that probably the pipe behind it was fully grouted so that water could go behind the round part but would not permeate behind the tub enclosure. So anyway Dave realized quickly that water was going behind the round part, into where the pipes were and behind the tub enclosure. That was what was causing the damage; the job had been not fully completed. The fixture should have been grouted. He assured me that I would not need to pay for repairs to the wall. I asked Kevin to schedule a repair and he insisted on payment, as we had agreed before. But that agreement was before we realized that the entire problem was caused by his subcontractors not finishing the job in the first place.

Allen and his team came up with an amazing plan to bring my newly purchased and outdated condo up…read moreto a new and modern day look that both my fiance and I wanted. I initially had reservations about using a designer in general because I wasn't sure how everything would look and I wanted my house to be mine after everything was said and done. Allen was very receptive to my concerns and helped both me and my fiance understand the remodeling process and helped to keep in in control of the process. His suggestions ended up being exactly what I was looking for and then some! He was even able to help me work around the restrictions of my condo association which was amazing! Highly recommended I can't say it enough.

Allen and his team at Sovereign Design Associates are simply fantastic. We entered into a full home…read moreremodel and huge addition with a lot of trepidation. Essentially, most of our house was demo'd for this major project. We were nervous about everything, cost, design, etc and Allen walked us through each step, making us extremely confident about the project. He is very thoughtful and experienced when it comes to both function and thinking long term to resale value. Allen made many suggestions that we did not know were even possible to increase the functionality of our (new) home. We are now in the midst of the renovation/addition and he is still involved in the process to make sure we are happy with the design. I really cannot say enough about him as well as the contractor that he referred us to. We would highly recommend Allen and SDA (so much so that 2 of our neighbors are planning to work with him in the near future)!

I had Granite Bros replace my existing countertops with granite approximately six years ago. Since…read morethen I refurbished an old set of cabinets and base drawers and needed to replace that countertop with matching granite. Luis responded immediately and within one week installed the countertop and even decided to put a piece on my trash/ recycling cabinet which was a wonderful surprise! The work this company does is top notch and their prices can't be beat. I have never dealt with a company that focuses as much as they do on customer satisfaction. The countertops are absolutely beautiful and I couldn't be happier with the service I received. Thank you Luis for your excellent customer service!

Julio and mustard-not spelling correctly and I apologize; they arrived on time. I originally…read morerequested a cut only, as I was told it needed one cut. But when Luis sent over the estimate, he included this; "We will make sure it fits before we leave." Smart man. And guess what, Luis was right. The wood on the cabinet underneath was not allowing the cook top to fit and it too needed to be cut. The men picked up the cook top a few times in order to try to see if it fits. Very personable, kind men. The only thing I didn't like was the dust but when you have to cut granite inside a house, it can't be avoided, unless they tape up plastic. But, you still get dust. The estimate was 275-475 and it completed the work for 325 cash. We are very happy with this company and would recommend them.

I had a wonderful experience working with Margaret. She came to the house to do the measurements to…read moremake sure everything was perfect. We ordered the cabinets and the quality and price couldn't be beat. My husband and I hung the cabinets ourselves and they look beautiful. If i could live through another kitchen renovation I wouldn't go anywhere else.

Tammy and her team did a wonderful job painting a bedroom for us. They were extremely neat and…read moredetail-oriented, and the room turned out great! We were especially happy to support a woman-owned business. Highly recommend.

I had a large painting job for new contruction. I requested several estimates from several…read morecompanies. The quotes were all over the place! Tammy came to give an estimate within 24 hours hours of my contacting her and her quote was in my email within 4 hours. Her team of lovely ladies were there in two days and the job was done in three. These ladies are professional, pleasant and do a great job. The area was left cleaner than when they started. I wouldn't hesitate to contact this company. I have my forever interior house painter now!

Amy is our designer for my new home and the recommendations that she made are absolutely great…read more Everyone is SO impressed by the new fireplace and hearth she designed when they come over to visit. She also was very conscious of our budget, which I know can be a HUGE challenge for most designers. Thanks Amy!

Amy is one the best interior designers around. She has a keen eye for detail and aesthetics and…read morethinks outside of the box to ensure the end result is unique and personalized. She is an excellent communicator and listens carefully to her clients needs and wants. She is extreemly talented and creates a living environment that is just beautiful. She is amazing!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!