When I first called Julie, I was in front of a computer with a spreadsheet open. I was had a ton of questions, math problems, and a framework for comparing/choosing the best lender. When Julie picked up the phone, she too had a spreadsheet open, and we began the first of a few action-packed work sessions sending worksheets back and forth, crunching numbers and comparing options. 1. Julie is as sharp as she is sweet. She's super quick in answering everything, she catches the nonverbals (over the phone), if you enumerated 5 things, she will circle back to all 5. 2. After reviewing all the options, she recommended one. After I tinkered with it to see if I could find something better, I could not. What she recommended was the best, and yet she patiently ran all the other numbers anyway to give me peace of mind. 3. When you get Julie, you get a team. When I actually made the offer on the home, Julie was on vacation (which she was very clear about from the beginning). Cameron Murray who was also on vacation, took my call while skiing and got me a new pre-approval letter with the address of the new house to make it stronger. Amanda Thompson also collected all the documents needed for a solid underwriting. I was 100% supported. 4. On the note of team, Juls Huggins requires a bullet point all on her own. There's a reason all of the other reviews gave Juls a special mention. According to Gmail, I received 5 emails from Juls for every one email from Julie. She is supportive, responsive, is the glue that coheres the entire process together, and is there to help with even the little things like recommending a home insurance company. Best of all, they're all very sweet, personal, and sincere. Buying a home for a family is a deeply personal process and I can feel their genuine joy and excitement for my family. They celebrate with you. I am so happy to give this review. read more

Julie and the team are amazing and so friendly! I was dreading the lending process for buying a home in Seattle, but Julie and Darby made the process so easy. Julie and team were so engaged and responsive in the process and took their time with us to talk about the numbers. Julie is super sharp, extremely knowledgabe, and we liked her math and spreadsheets that helped us break down all the costs. Throughout the entire process my wife and I felt very comfortable working with Julie and her team and that everything was very transparent. We had a fairly agressive closing date and Julie's team was able to turn everything around so that we were able to close on time. If you want less stress and a more responsive lending team, go with Julie Jones! read more

Very poor experience with this lender. She expected us to choose her offer just because she "worked" to give us a quote. You could see she only copy pasted info from past emails as everything had different size fonts and colors. She then reproched us that she is not paid and that we are wasting her time. This was just right after we had our first meeting call. Of course we went with another serious bigger lender, who actually gave us a better rate and was actually polite. I don't expect to be friends with people I'm working with, but a bit of decency goes a long way. For your own sake, check rates and don't settle just because someone smiles at you. I am glad we didn't go with her. Imagine us wanting later to refinance or do some change, she would have probably reproached that too. read more

Julie Jones helped us refinance our home. After getting our original loan through BECU, I was dreading going through all that again. But Julie and Juls were fantastic! Everything moved quickly. There was never a moment where I didn't know what the next step was and whose job it was. They were personable, effective, and excellent communicators. I would recommend them to anyone looking for a home loan. Thank you, Julie and Juls! read more

Julie was such a pleasure to work with throughout my home buying process. Not only is she attentive and kind, she was extremely thorough in explaining the process to me. As a first time home buyer, I really appreciated her detailed explanations and help throughout the process. She also made it easy for me to understand what I could afford and what my monthly payments would look like including taxes, PMI, and insurances. Not only that, I wanted to get my parents to look things over, since they are more familiar with the home-buying process than I, and Julie made herself available to answer, not only my questions, but their questions as well. She was more than happy to jump on a call with myself or a three-way call with my parents and I. She even went above and beyond and called me during her vacation. I would definitely recommend Julie and her colleague Juls, especially if you are a first time home buyer! read more

Julie came as a recommendation through my real estate agent. As a first-time homebuyer, I don't think I expected the kind of sincere, helpful, encouraging, thorough, efficient and professional support I received working with Julie and her team. They were all absolutely fantastic! When I had questions (big and small), they had immediate answers. If one team member was out of the office, a different team member stepped in, and moved everything along. The team helped me understand my financial picture, pre-qualify, prepare and understand 3 offers in our competitive market, and then ultimately helped me through to closing on the 4th offer. They hustled to make everything work within 21 days (offer to close). I will say that I was on top of everything they asked for, and am sure that helps them do their jobs. When I'm ready to buy my next home, I will absolutely call Julie again! read more

5 stars isn't enough when your reviewing a person or service that is in an Elite Status. I can tell you will full confidence that Julie is the best Mortgage Advisor I have ever worked with when purchasing my second home. Julie and her staff are very knowledgeable, helpful, and well trained. She answers calls and emails promptly and detailed as if she were dedicated to you personally. At least that is how I felt. The loan process was swift and effortless while working with Julie. There just isn't enough good things I can say about Julie and Caliber Home Loans. Wish I had worked with them before when I refinance my current home a couple of months ago. I would highly recommend Julie and her team and will definitely be working with them on my upcoming Real Estate ventures. 10 Stars!!! read more

A year ago today we bought a house, as we are not legally married and bought it together, there were a few things to be dealt with. They were on it and answered our questions (over and over) ;-) Highly recommend. read more

Julie and Juls are a great team and get things done! Julie went the extra mile to explain details of our loan to us and made efforts to accommodate our challenging schedule. As a self employed borrower, my file was complex - but the team helped us move through it easily and close in the timely fashion needed in the competative Seattle market. read more

Julie and Juls are the DREAM TEAM! Where do I even begin? It's quite intimidating going into a process where you have no idea what the process actually is yet don't want to come off as not knowledgeable either. Julie and Juls were able to answer ALL my questions from pre-approval letter, to the multiple offer letters I submitted (and got rejected to) and finally, to my accepted offer and beyond. I don't believe I could have had a better experience with anyone other than Julie Jones! read more

Julie and Juls were instrumental in preparing us for and helping us through our first home purchase in Seattle. They answered our many many questions with ease and patience and went well above and beyond to assist us during and outside of office hours. They know exactly what it takes to make a competitive offer and made sure that we were prepared and informed to do so. They also took extra care and time to help us through challenges that we faced with one of our stock holding companies. I honestly can't say enough good things about them. I feel very fortunate to have had them on our team. read more

Julie, Tim and the whole team were so patient with me and all of my questions. We got this done quickly, with integrity and drama-free.

We just closed on our house in well under a month using Caliber. Julie and Juls were absolutely amazing, guiding us along the way. I highly recommend them to anyone looking for a mortgage lender. read more

Believe the hype. I beg you. Juls and Julie are extraordinary. I feel so lucky to have been referred to them when I began the homebuying process. They made a potentially painful, stressful, baffling process into an experience that was almost--dare I say??--a pleasure. My escrow was originally scheduled for a month; with the help of Julie and Juls, we closed in 18 days. Their communications are consistently prompt, thorough, compassionate, and cheerful. I almost wish I could buy another condo just to have an excuse to stay in touch more often! I can't recommend them highly enough. read more

Julie and her team are SO EASY to work with. Everything was clear, and on the rare occasion when we had a question, they were back quickly with an answer that made sense. They helped make sure we got the best rate, and also helped us figure out what financing option was right for us. Friendly, responsive, and looking out for you as you make probably the biggest purchase of your life? You really couldn't do any better than Julie and her team. read more

Julie and Juls were great to work with. As first time home buyers - they made the process easy to understand and gave us tools to help us look at our finances to plan our mortgage. They helped us process our loan quickly so we could go on vacation which made everything so much less stressful for us. They were so quick to respond to phone calls or emails and were so helpful and informative. They took the time to help answer our questions and work with our needs. I would recommend them to all of my friends and family to help in this process! read more

The Julie Jones Team at Caliber Loans provided us with exceptional service and education on the financing of our first-time home purchase. Julie and Juls were always responsive to our needs and questions, while encouraging and professional at the same time. They were supportive and communicative as they kept us on a timeline and worked seamlessly with our realtor. The Caliber online portal made it so easy to upload all of our loan documents. The Julie Jones Team moves quickly in Seattle's competitive market, and they take the stress out of the financing details from pre-approval to closing. Thank you! read more

Julie Jones and Juls Huggins along with the rest of team at Caliber Home Loans helped us successfully purchase our new home. We so fortunate and grateful for their help, patience, knowledge, understanding and experience. We cannot express enough gratitude for their support that they gave my husband and I through this process. They were able to elevate much of the stresses associated with the home buying process by being available for questions and concerns. If we ever have any further purchases or sale of properties we would not go anywhere else other than Caliber!!!! read more

There's a reason Julie and her team continually get high praise in their reviews, they're the real deal. Julie and Juls work together so efficiently it makes you wonder if they know what each other is thinking. They helped finance the purchase of our first home, and went above and beyond the role of a typical lender. They're very responsive, answered any and every question we had, and showed interest in who we were as people, not just as clients. They're so on point, that we were able to close in 2 weeks. I highly recommend Julie, Juls, and the rest of their team. read more

Julie Jones and her team are amazing! They got me prequalified and financed in record time and were absolutly amazing to work with. They also got me the best rates and never applied any pressure tactics unlike some others I experienced. I will never use anyone else but these ladies. Can not say enough about them. read more

Through the many home mortgages and refinances I've experienced, Julie and Juls are the best. I will certainly recommend the team to my friends and family and will be returning for my future finance needs. I had a tight deadline for a newly purchased home but Juls and Julie met that deadline with huge success. They're not only professional and knowledgeable, but friendly and totally approachable. Every time I go through a financing process, I always have questions and Juls and Julie were super helpful in building my knowledge. read more

A little over a year ago Julie along with team member Juls helped us obtain a mortgage for our first home. We decided to refinance this year and there was no question that we would return to Caliber. Last year they had walked two very nervous "newbies" through the process, always there and available to promptly answer questions, soothing nerves with incredible patience and knowledge. The refi was that much easier and smooth because we already had such a wonderful experience. Thank you to Julie and especially wonderful Juls for another smooth closing! read more

My husband and I just purchased our very first home through Caliber, and Julie, Jules and the entire Caliber team were so great to work with! Being first time home buyers, we knew very little to nothing about the process and Julie was so patient with us taking the time to thoroughly explain things. There was a point after weeks of spending hours gathering and submitting all the required paperwork that we thought it just wasn't going to be possible financially. Julie talked to us and helped us figure out how it could be done and stayed so positive through all of it. We were lucky enough to make history as the first closed TRID loan at Caliber, and with any new process, there are always bound to be glitches. The Caliber team worked round the clock fixing these glitches and we were able to close on time because of all their hard work. If you are looking for the best team to work with when purchasing a home, we highly recommend going with Julie and Caliber Home Loans! read more

I wanted to take a moment to say thank you once again to Julie Jones and Juls Huggins for the exceptional service they provided on our recent home purchase. In a market where other lenders could not promise to close on time they not only closed on time but early! Having worked in the mortgage industry I completely understand all of the complications and effort that goes into closing a loan. Their teamwork, dedication and most importantly communication throughout this expedited process was excellent. I would not hesitate to recommend them to anyone looking to refinance or purchase a home. read more

Julie and Juls were terrific - all questions answered quickly and thoroughly. It had been a long time since I had bought a home so I had many questions! I highly recommend Julie and her team. read more