Jessie and the Minted Mortgage staff were amazing! From the moment we started, I knew I was in…read moregreat hands. He walked me through the entire process at every step, ensuring I was comfortable and that all my questions were answered. Jessie is bright and highly knowledgeable about the mortgage lending business, but what sets him apart is the time and energy he invests in his clients. As a first-time home buyer, it doesn't get better than that. I plan on referring everyone I know to Jessie and Minted Morgage. If you are looking for someone who knows the ins and outs of mortgage lending and puts his clients first, look no further. Thanks for everything Jessie!

Awesome with keeping you in the loop every step of the way. Amazing customer service.read more

This is my second time using Janelle Roberts at Augusta financial. She is absolutely the best…read more Her customer service and professionalism is second to none. She made the process of obtaining a home loan effortless. I highly recommend her for.

From the owner: We pride ourselves on taking care of our clients one deal at a time. Our knowledge, hard work and…read moreloyalty show through when you are working with Augusta Financial.

Craig McConnachie is one of the best loan officers I have ever worked with! He gives it to you…read morestrait, doesn't waste your time, and knows the how to get the loan done. If it can't be done, he will tell you right away. I would trust Craig with my best friends home loan.

From the owner: At Guild Mortgage we specialize in all types of residential financing.read more

If you're a business owner and self-employed, you probably already know how challenging it can be…read moreto get approved for a mortgage. Some lenders make the process feel outright impossible. Working with Albert was the complete opposite. He understood my situation right away, clearly explained what was needed, and stayed on top of everything to make sure we closed on time. One thing that really stood out was the extra effort he put into communication. Whenever he sent important emails, he included personalized YouTube videos he recorded specifically for me explaining what everything meant and what I should be paying attention to. And I'm not talking about generic videos he sends to everyone. These were PERSONALIZED walkthroughs where he actually took the time to explain the exact email he sent me so I fully understood what was happening at each step. That made a huge difference for us. He was always responsive and patient with our questions, and proactive throughout the entire process. I honestly don't think I had a single message or email go unanswered for more than 15 minutes. He was also always available to jump on a phone call whenever I preferred to talk things through. Really grateful for all his help getting us across the finish line on our new home. Couldn't have asked for a better person to work with during such an important step for our family. Highly recommend working with Albert if you're looking for a lender.

We were referred to Albert right after we were told that it wasn't possible by another lender. We…read moreprovided all the necessary documentation to allow Albert to review our financial status. He responded within a day with an acceptance letter. Good news for us. We looked around for homes which took about a month to find one. Submitted an offer, offer accepted! The process from there on was very good with no problems. All thank to Albert. He is very knowledgeable and professional. Thank you Albert

Silvia was amazing to work with. She guided us through the entire process, kept us informed, and…read morewas always there when we had questions. We're so thankful for all her help and the support of her entire team. They made the experience as smooth as possible from start to finish. We highly recommend MMC!

If your looking for a great team to help you get funded look no further then MMC Andy & Silvia are…read morethe best team in the business easy to work with they have the best programs out there They made the experience as smooth as possible from start to finish 10/10

Was in my local credit union, Logix the other day and I was helped by the teller Manny. He was very…read moreattentive and helpful. He was very professional and very patient with my request. It's always a pleasure when I come into to Logix. Always a pleasure!

I applied online for a car refinance loan and was informed that I had been approved pending final…read moredocument verification and signatures at the branch. I was scheduled for an appointment at the Logix Palmdale branch with Brett C. Unfortunately, my experience at the branch was very disappointing. Instead of assisting me through the final steps of the process, Brett questioned my information for over an hour and made assumptions that made me feel uncomfortable and disrespected. I felt stereotyped and judged rather than treated as a valued customer. As a Latino professional and business owner, I work hard and take pride in my financial responsibilities. No customer should feel dismissed or profiled based on appearance, background, or assumptions about their income or success. I believe your staff would benefit from additional customer service and cultural sensitivity training to ensure all customers are treated with professionalism and respect. I hope this matter is taken seriously and reviewed appropriately so future customers do not have a similar experience.

Rodney was amazing. I came to him two years ago with a lot of questions. I needed guidance to make…read moresure I could qualify for a home. He took the time to go over what I need to be able to finally become a home owner. I wasn't ready then but over the last several years if I had a question I could always call him. When I was finally ready the process was easy. He walked me through everything. When buying a home he's the only one I trust!

Rodney is a tried and true professional, experienced in his craft and knowledge in real estate,…read morelending, and all matters related therein within the location of the antelope valley and localities he has chosen to include. So very open and honest with his clientele, to take on mini to large challenges, and really care about the individual. Willing to add in matters that may be a challenge as well. He is the go to for all your real estate and lending matters in 2023!

If there were more stars I would give them. Judy and her team were amazing. They made the…read morehome-buying process smooth and easy. They were so great at communicating and helping with everything. They made it clear what we needed to do and were available. Judy helped us understand what we needed and also helped explain things to us. We are so happy with our choice to use them!

I called Home Depot 1-800 number applied for a loan online through their portal…read more They sold me a loan with a higher interest rate in order for me to not have to escrow taxes and insurance. Their appraisal process was horrible the first appraiser never showed and then said that since the property was larger than normal they had to charge double. After we agreed to the new rate never showed up and then said that it was not worth his time to do the appraisal. They had to get someone else to do it which was no issue. But I still got charged the more expensive rate. The closing process was a nightmare they send me six closing HUD statements via the portal for my approval. Then they had the title company changed the deed / title in order for us to go forward as I am in Florida and they are in California they did not approve the way it was done in Florida. Which caused me more money. After going to closing signing all the documents and waiting the 3 days of right of cancellation they funded the loan. At that point I was notified by my closing title company that I was going to be receiving less money and that loan Depot without my permission had changed the closing documents including the HUD they literally increase my payment gave me less money without my approval. I left messages with loandepot which they did not reply to. One of their agents called me to apologize that they had an issue had forgotten to add the flood insurance and they were escrowing it. I filed a complaint with the government agency that oversees the lending Banks loan Depot replied that my complaint was correct and that they had made an error but that the case was closed and that nothing would change. In conclusion I am paying a higher interest rate for a loan without escrows which is being escrowed and received less funds at closing. The disrespect and unprofessionalism shown by loan Depot is beyond belief Do not use them they have no idea what they're doing they will tell you anything to get you to sign the documents and then change it to what's good for them. Beware of loan Depot stay away!!