We wanted to rent a slide so that the entire family could enjoy…read more The owner not only answered the phone and all of our questions but actually delivered the slide as well. It looked brand new. The most professional and well priced party rental company in Tallahassee. We will always use Sassy's party rental for all of our party needs.

From the owner: Sassy's Party Rentals and Decorator unique approach to sales, marketing and services, promises to…read morefulfill all your rental needs.

Excellent service. Every person I had contact with was so nice and helpful - from Sam and Kristen…read morewho helped with the booking and recommended which items we needed for our event to the guys who set everything up. Highly recommend.

Completely disgusted with this company. Don't rent anything from this company. There's absolutely…read moreno customer service, especially on the weekends. I'd you have a weekend event, use another organization. Their main phone number has a message that says they aren't there on the weekends, but if you have an emergency, leave a message and they'll return a call 'IMMEDIATELY '...I called 4 times and sent 2 urgent emails. Guess what? Yep, not a single response. They provided an email advising they'd deliver my items by 10:15am. No call saying they'd be late, no follow up to my urgent calls and when they arrived 21/5 hours late with the wrong tent I discussed with Kristen (20x40).. unfortunately, I didn't catch the mistake on the quote, and they overcharged for another item, I was stuck with a 20 x 20 tent. When the delivery guys finally showed up, they forgot poles at the shop, so they left for an hour to pick up the missing poles. The guys were nice, just caught up in a bad situation. They called the 'boss' who clearly never learned how to actually act like a boss. A complete ignorant buffoon. She had no explanation for the lack of response to my many calls, or why Kristen didn't pay attention to what she wrote. The Boss tried to resolve the situation by saying ' let me see if we can bring an additional smaller tent, can we put that on your card...I couldn't hardly believe it. We're 3 hours late now and this giant fool tells me she'll try to help and give me your credit card so I can screw you again...well, hell no, that's not going to happen. You've already ruined my event with your 3 hour delay, the wrong tent, and your unprofessional, rude attitude. I would fire someone so inept if they worked for my company. So, I was being generous with the 1 star review. Nobody even checked with me to see if they could do anything more. Just left. No goodbye, no hope it goes well, no I'm sorry, or I apologize for the boss being an idiot, nothing. Got in the truck and left. Good riddance. I will never hire this bunch of unprofessional people ever again.

This company provides excellent service with affordable prices! Their equipment is very clean and…read morethey make sure safety is first. The owners make sure that you get exactly what you need and then some. They have package deals with tables, chairs, popcorn poppers and sno cone machines too!!

When another company canceled on us less than 12 hours on a FRIDAY before my daughter's birthday…read moreparty, Jumping Jacks came to the rescue! Sure, being Hurricane season doesn't help but Jeanine was able to accommodate us! She was so pleasant and made it work. I HIGHLY recommend them and we are customers for life.

If I could give zero stars I would. Not only did this dilapidated and dirty slide break, they…read morecharged us extra for a faulty slide. We had to rush a child out of the slide because it deflated and was dangerous. The pickup was late and when they saw the hole they blamed us and started yelling on the phone. We just paid the extra charge to get them out of our hair but I would not trust the equipment because we followed the weight limit and the hole was caused with only one person in the rental. I would pick a different company if you can.

They may have great prices and their product might be great. But their customer service is…read moreabhorrent. Let me tell you why. 3 weeks ago I booked a slide on their website for my daughter's birthday this weekend. I paid for it, received a confirmation and all was good, or so I thought. I sent an email today to check that we were all set. Here's what I got in return: "Good evening Rachel, We did receive your booking and have it in our system. Unfortunately I checked your address and you are beyond our free and even our paid delivery zone. I apologize for this inconvenience but we will have to cancel your booking and will issue you a full refund. Our extended delivery charge listed on the website when you booked would have instructed you of almost $150 in added delivery fees if would could even make that delivery distance." I got a cancellation notice right after. Never did I receive a phone call before this or at the time of the email. They did explain that it was a software malfunction. And I totally get that. Crap happens, right? And I will even take some responsibility in that I should have read the delivery FAQ closer. However, they had 3 weeks to contact me. They had my cell phone number. They never called. They gave me no notice. And what would have happened had I not emailed them?! What would have happened on Saturday?! If there was a way to leave 0 stars, I'd be on top of it! Thankfully I found another company to take pity on me in my time of need. They are Sunshine Bouncers and let you have the slide for the full weekend for an even better price!