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    Juneau International Hostel

    3.9 (11 reviews)
    Closed 8:00 am - 9:00 AM, 5:00 pm - 11:00 PM

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    Juneau Hotel - Full kitchen

    Juneau Hotel

    3.3(30 reviews)
    0.7 mi
    $$

    Hotel was ok. Decent beds and setup. However, inconsistencies with the front staff can make or…read morebreak you with setting up transfers and giving mixed messages and wrong information. We almost missed our transfers and had to uber to the airport. Buyer beware and have a backup plan .

    We were disappointed in our one-night stay here. We booked the suite - which was billed as having…read morethree beds - so our adult children would each have a bed and their own room, though one was the living room. After arriving and seeing the couch not made up we reminded the front desk that we needed the couch for one of our beds. They gave us the bedding and we had to set it up and make it ourselves. The couch was all springs without any real mattress protection, making for a very uncomfortable and disruptive night's sleep. Cleanliness, including the bathrooms, was sub-par. We didn't need to use the kitchen but if we had there weren't enough supplies to really make meals. Overall the rooms were tired and worn out. One window shade was broken. It was a warm night and there was no fan in the main bedroom, though the other two rooms had ceiling fans. Opening windows wasn't really an option as the hotel is situated at a busy street intersection, so it's pretty noisy. Windows are right on the parking lot so you need to keep the shades down most of the time. The staff was moderately helpful (see above note about couch set up) though friendly enough. Overall we'd recommend staying elsewhere.

    Photos
    Juneau Hotel - Living Room

    Living Room

    Juneau Hotel - Bedroom

    Bedroom

    Juneau Hotel - 3am in the bedroom

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    3am in the bedroom

    The Alaskan Hotel & Bar

    The Alaskan Hotel & Bar

    3.5(95 reviews)
    0.3 mi
    $$

    A tourist from San Diego…read more Came her on a Wednesday night in early fall! The place was rocking! And the karyoking was non stopping! Hit this place up if you like to sing and be entertained!

    While the hotel's location is excellent - right in the heart of Juneau's tourist area -…read moreunfortunately, that was the only positive aspect of our stay. The convenience of the location simply does not outweigh the poor hospitality and lack of customer care we experienced. I normally enjoy supporting small independent businesses like this one, but this stay has made me seriously rethink where I choose to spend my money going forward. Having stayed in both luxury hotels and unique properties with character, I know that basic professionalism and genuine guest care should be standard regardless of price or style. Disliked · Upon our arrival to this property we made our way to our room only to discover it was not the Family Loft with two queen beds we had specifically booked. Instead, we were given a room with one queen bed and a pull-out couch. When I returned to the front desk, I was told the booked room was occupied by a long-term tenant and unavailable. While I understand availability issues can arise, the hotel had been in direct contact with me through the booking platform's messaging system prior to our arrival and never mentioned this problem. It appeared they chose not to inform us, likely to prevent us from canceling. The pull-out couch was in poor condition, making it impossible for our adult family member to get a decent night's sleep. The queen bed was also uncomfortable, with our feet elevated in an awkward position. The window was broken and OPEN at least 2 inches. We did not expect a luxury resort, but we did expect the room type we reserved. Most concerning was the staff's response. Rather than showing empathy or offering solutions, they became defensive, blaming the booking company and stating the room had been unavailable for weeks. Since I booked December 6th, this lack of notification wasted our time and created unnecessary inconvenience. I politely requested compensation for just one night due to the inconvenience, which I believe was more than reasonable. Unfortunately, the hotel made no effort to resolve the situation or make things right despite my several follow-ups. Prospective guests should be aware: while the location may seem convenient, the poor communication, room inaccuracies, and indifferent customer service made this a frustrating experience we would not repeat. To make matters worse, the hotel was crazy loud until 3am due to the bar adjacent to the property, making rest nearly impossible. We will be visiting Juneau several times a year in the coming years with August 2026 being our next stay, sadly we cannot support this small business.

    Photos
    The Alaskan Hotel & Bar - Stage area

    Stage area

    The Alaskan Hotel & Bar - Lounge area to the right and stage to the left. Picture taken from the bar.

    Lounge area to the right and stage to the left. Picture taken from the bar.

    The Alaskan Hotel & Bar

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    Juneau International Hostel - hostels - Updated June 2026

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